NTI
3.9 of 5 7 reviews
www.nticentral.org Boston, MA 150 to 499 Employees

NTI Reviews

Updated Feb 19, 2014

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3.9 7 reviews

                             

100% Approve of the CEO

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Dr. M.J. Willard

(4 ratings)

83% of employees recommend this company to a friend
7 Employee Reviews
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Working from home is the perfect fit for my disability.

Customer Service (Current Employee)
Boston, MA

I have been working at NTI part-time for more than 3 years

ProsThe company is helpful finding jobs specifically for the disabled that are wanting to work. You are not limited to living in a specific geographic location, because jobs are done over the phone or internet. Depending on the client, you may not need to purchase any equipment. Personally I find comfort in my own home, not having to drive or commute to a work location.

ConsVery little contact from NTI, especially once you have a position with a client.

Advice to Senior ManagementOffer resources for during working like suggestions or ideas of how to request further assistance or specialized equipment to continue working is disability changes or worsens.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Senior Administrative Assistant (Former Employee)
Boston, MA

I worked at NTI full-time for more than 5 years

ProsWonderful place to work with caring people

ConsSlow to respond to workers needs

Advice to Senior ManagementThink more slowly before activation of pollicies

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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They are improving.

Anonymous Employee (Current Employee)

I have been working at NTI full-time for more than 3 years

ProsThe mission is a wonderful thing.

ConsStuck in old ways of thinking at times.

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Best work at home experience

Customer Service (Former Employee)
Long Beach, CA

I worked at NTI as a contractor for more than a year

Proswork at home, set your own schedule, work anywhere (nationwide0

Conssome positions have odd hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Work From Home, But At A Price

WAHA - Customer Service (Work At Home Agent) (Former Employee)
Boston, MA

I worked at NTI

ProsAble to work from home means no commute or commuting expenses. Also, can work in pajamas and a bathrobe if you want.

ConsLittle support from employer. Most contact was through client that the customer service was being preformed for. Pay was only mediocre at best.

No, I would not recommend this company to a friend

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Good experience with the comfort of working at home.

Customer Service (Current Employee)
Boston, MA

I have been working at NTI

ProsNTI gives you a chance to work at home. I work on a specific account every week so the work is fairly easy. You get to communicate through web technologies, e-mail and phone. The account I'm on is very supportive.

ConsIt gets isolating not seeing people every day. There is a limit on how much you can advance. The work gets boring sometimes.

Advice to Senior ManagementOffer a little more communication between NTI and its employees. I want to hear how things are going in the company. I want a newsletter.

Yes, I would recommend this company to a friend

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Good experience

Anonymous Employee (Former Employee)

I worked at NTI

ProsIt is working from home and that saved money. Working with staff customers is rewarding, and competitive. They have good training, a medical savings plan and very flexible hours (chance for overtime).

ConsIn one job, there were overzealous team leads who have to throttle the number of phone reps according to needs of companies who hire them. It is something you have to get used to when working for this type of company. This means that you don't get paid the same each week. You have to sit for long periods waiting for an instant message for more hours. So, there is downtime involved sometimes. You have to know your status compared to other reps and it is a complex online system.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at NTI reviews and ratings — including employee satisfaction and approval rating for NTI CEO Dr. M.J. Willard . All 7 reviews posted anonymously by NTI employees.