NTT America Reviews

Updated July 14, 2015
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NTT America President & CEO Kazuhiro Gomi
Kazuhiro Gomi
15 Ratings

49 Employee Reviews

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  1. Awesome company

    Former Employee - Assistant Provisioning Magmt in New York, NY
    Former Employee - Assistant Provisioning Magmt in New York, NY

    I worked at NTT America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great firm I worked for NTT America for 7years and learned a great deal of IT knowledge I wish I was still employed their.

    Cons

    Wish they would have keep the NJ NOC center open

    Advice to Management

    Keep up the great job


  2. Helpful (1)

    Decent Work Environment and Good People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Brooklyn, NY
    Former Employee - Global Account Manager in Brooklyn, NY

    I worked at NTT America (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, a huge portfolio of services, oriented toward quality and customer service.

    Cons

    Constantly integrating new companies and services (Virtela, Raging Wire, Arkadin). Never-ending challenge of working with sister companies NTT Data and Dimension Data. Sales leadership has been in turnover for past 3 years. Too much emphasis on achieving margins instead of winning business.

    Advice to Management

    Bringing in leaders from the outside doesn't seem to be working well. Just look at the turnover! Nurture and empower your own people so they can see a career path ahead and strive to achieve it.


  3. Helpful (1)

    Client Services Manager

    Former Employee - Client Services Manager in Seattle, WA
    Former Employee - Client Services Manager in Seattle, WA

    I worked at NTT America full-time (More than 10 years)

    Pros

    The NTT Communications network is consistently ranked among the top five networks worldwide. We own and operate one of the world's largest Tier-1 global IP backbones, fully upgraded to run dual stack—both IPv4 and IPv6. On our backbone, all Internet routes are available to you—we don't need to reroute your data to another provider's network.

    Cons

    With most VPs traveling most of the time globally it is difficult to get pricing approvals and returned to the customer on a timely manner.


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  5. Good company but slow to change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTT America full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good pay and staff, loved the people I worked with, and as stable as they come. Good ability to stay with them a long time.

    Cons

    very slow to move, japanese management is not always in tune with american culture and ever changing management leaves a bit to be desired from continuity.

    Advice to Management

    need to be better focused on ability to leverage key employees and help them feel like they are key before they have to leave.


  6. Japanese company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTT America

    No opinion of CEO
    No opinion of CEO

    Pros

    Good people to work with.

    Cons

    Not many opportunities to advance.


  7. Good place but no future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NTT America full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great diversified workers. Fair compensation and benefits.

    Cons

    Ever changing goals and directions. No upward mobility.


  8. Helpful (1)

    Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTT America

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good working location and facilities

    Cons

    Tend to keep contractors a long time before hiring them - keeping costs down, but not thinking about the individual


  9. Helpful (4)

    Bleeding technical talent due to poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTT America full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay and benefits are decent. There are still a few very sharp technical people at NTT America - if you hurry you can work with some before they leave.

    Cons

    Large portions of the company are crippled by incompetent managers and poor direction. Most leadership roles are filled from outside and as a consequence: managers have no idea about company/industry history; and employees have little room for advancement. Micro management goes unchecked, nobody knows where the company is heading, goals are circular and based on whatever seems fashionable this week. RIFs and reorgs are frequent and people seem to lose their jobs right before holidays and review/bonus time - surprise!

    Advice to Management

    Your employees are smarter than you. If you listen to them and give them a chance to grow the company may not fall on its face repeatedly.


  10. Helpful (1)

    Great in the past under Japanese mgmt, more American style with U.S. mgmt.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in New York, NY
    Former Employee - Various in New York, NY

    I worked at NTT America full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very competitive salary and great benefits. Good for NOC and telecom engineers needing experience. Training was very good. Great work hours flexibility. Good global network reach. Friendly relations between other work groups was common.

    Cons

    Japanese executives from Japan do not stay in America very long - probably contributing to long term instability. With increasing American management in all levels, there seemed to be more focus on replacing positions with new talent instead of coaching existing staff to better fit company goals.

    Advice to Management

    Communicate company goals to employees clearly and often - tell them what you want them to be within the organization.


  11. Helpful (1)

    Good place for a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTT America full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good salary and benefits. Fairly flexible with work schedule. Not a bad place to work for a few years.

    Cons

    Limited career advancement options. Very processes oriented. Often suffers from paralysis by analysis.



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