NY SEFCU Reviews

Updated May 14, 2014
Updated May 14, 2014
18 Reviews

3.7
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael J. Castellana
14 Ratings

Employee Reviews

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  1.  

    One of the best places to work in the Capital Region.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Specialist  in  Albany, NY
    Current Employee - Member Specialist in Albany, NY

    I have been working at NY SEFCU full-time

    Pros

    Very organized organization that is committed to the community and member service. I love the service we offer members as well as the opportunity to help and make a difference in the community.

    Cons

    The opportunity to make more money is low.

    Advice to ManagementAdvice

    More opportunities of employees to make more money

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Service Professional  in  Albany, NY
    Former Employee - Lead Service Professional in Albany, NY

    I worked at NY SEFCU full-time for more than a year

    Pros

    Supportive Management Team
    Vast Opportunity
    Strong Community Involvement

    This is a place where you have to thrive on taking accountability and ownership of your position. If you want to move up within the organization, you must know where you want to go, and be willing to accept the critique offered to you by your superiors. They provide a lot of incentives, and promote community involvement.

    Cons

    This was the best job I have had, there aren't any cons worth mentioning... It is a challenging, fun atmosphere

    Recommends
    Approves of CEO
  3.  

    Fun, exciting, love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Specialist  in  Syracuse, NY
    Current Employee - Member Specialist in Syracuse, NY

    I have been working at NY SEFCU full-time for more than 3 years

    Pros

    I enjoy knowing the members, Sefcu prides itself on that! Members love that we want to know them. They pay well for banking!

    Cons

    It may sometimes be hard to deal with managers! They like to pass the buck instead of dealing with the issue.

    Advice to ManagementAdvice

    Deal with issues at hand! When you don't you end up with a high turnover rate.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great people enjoyable environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Specialist  in  Albany, NY
    Current Employee - Member Specialist in Albany, NY

    I have been working at NY SEFCU full-time for more than a year

    Pros

    Great environment, coworkers always full of energy, management is always encouraging growth and are very helpful. Sefcu goes that extra step to have a truly magical effect on the comunity with their donation of time and money.

    Cons

    Scheduling? Needs some improvement..

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall, a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NY SEFCU full-time

    Pros

    Free soup and salad bar for lunches, exercise and a very nice track for walking or running.

    Cons

    Some jobs are filled without our knowledge and management does not visit certain front line areas. When y
    Ou ask something about your experience and promotions, you get a deer in the headlights look, as Floor 1-2 managers do not have authoritity regarding advancement...very little vertical movement of qualified staff.

    Advice to ManagementAdvice

    Being the biggest is not the best....

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NY SEFCU for less than a year

    Pros

    so great I should pay them

    Cons

    I actually have to work...ugh...

    Advice to ManagementAdvice

    retire

  8.  

    Great corporate culture. A company that encourages innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Professional  in  Albany, NY
    Current Employee - Service Professional in Albany, NY

    I have been working at NY SEFCU full-time for more than 3 years

    Pros

    SEFCU is a great company with a strong-minded and innovative leader. SEFCU encourages innovation and creativity while trying to find your best-fitting career path.

    Cons

    While you can express creativity and professional freedom, the advancement opportunities are slow paced, in nature. You must prove you are ready to move and your management will provide the tools necessary.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Keep being honest. Trusting your employees with their flaws and helping to build them up ensures your continued success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Albany, NY
    Current Employee - Manager in Albany, NY

    I have been working at NY SEFCU full-time for more than 8 years

    Pros

    Being passionate about your job is in the blood of all our employees. If you are a part of SEFCU, it becomes a part of you. Some people can't handle the community support and generosity of spirit that being SEFCU means.

    Cons

    Yes the compensation is nice, but SEFCU lets your voice be heard and utilizes your input to impact policy. Your career is in your hands more than any other company I have worked for. They are honest about areas that need to be improved, and give you plenty of tools and support.

    Advice to ManagementAdvice

    Forward thinking, fast paced, innovative company that puts employees and common sense first.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Albany, NY
    Current Employee - Anonymous Employee in Albany, NY

    I have been working at NY SEFCU full-time for more than 3 years

    Pros

    I don't know what most of these people on here are talking about. I've been at SEFCU for several years and each year it gets better. I've never worked for a company that puts so much effort into the employee experience. No place is perfect, but this is a great company to work for. They have great benefits, great pay, fun summer picnic you can bring your whole family to and an awesome holiday party. The CEO has monthly meetings with non-managerial staff and wants staff feedback. We also have opportunities to donate time and talent to our communities.

    Cons

    SEFCU is an ambitious company and wants to do many things, sometimes it's hard if not impossible to do it all. Having said that, many of the cons listed by others on this website indicate to me that SEFCU isn't a great fit for them. My advice to them, if you haven't already then leave! Bring your negative energy somewhere else!

    Advice to ManagementAdvice

    I think senior management is doing a great job.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Kind of cultish, departments are very territorial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NY SEFCU

    Pros

    The pay is better than most in the industry. If you keep your head down and don't make waves you can advance equal to your degree.

    Cons

    As others have commented, there is a lot of favoritism at this company. Management is mostly inept and advances based on similar attributes. They give the impression that you are part of the decision process, but basically ignore your ideas. They put too big an emphasis on higher education and not experience. Slow to change and realize past decisions are failing. The company is tied to third party vendors so much that they don't control their infrastructure and therefore cannot make changes fast enough to keep up with competitors. The CEO uses the CU's foundation to advance his political aspirations.

    Advice to ManagementAdvice

    Cut middle management. Give more decision making to those closer to members. Increase salaries to attract better talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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