NYC Department of IT & Telecom (DOITT) Reviews

Current Employee – been working at NYC Department of IT & Telecom (DOITT) full-time for more than a year

Pros – good entry level positions to start with, good environment, great benefits from City, and union.

Cons – slow growth opportunities, very low salary for college graduates...

Advice to Senior Management – increase min. salary, and provide better growth opportunities...

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at NYC Department of IT & Telecom (DOITT) full-time for more than 7 years

Pros – Compensation & Benefits, you work alone in a cubicle, co-workers are great, location is great, different work shifts (so u can work day or night)

Cons – Micro-management, salary, work gets repetitive & sometimes boring, no room for growth (only for the "chosen" few)

Advice to Senior Management – Stop micro-managing your employees and demonstrate genuine appreciation towards their work. Stop creating low morale in the call center.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at NYC Department of IT & Telecom (DOITT) full-time for less than a year

Pros – +Benefits (free health, dental, vision)
+Pension

Cons – -Can't take vacation unless it is approved not only by your supervisor but also by the department (which 99.9% of the time they deny)
-One year probation (they can terminate your employment for any time for ANY reason). Full timers are constantly getting replaced.
-Must work all 365 days a year (it doesn't matter what kind of disaster is happening).

No, I would not recommend this company to a friend

Current Employee – been working at NYC Department of IT & Telecom (DOITT) full-time for more than a year

Pros – No good can come from a biased, racist, ethnic supressing environment that treats minorities as modern day slaves.

Cons – Degrade and destroy one's career growth, constantly slighted by upper management.
Simply said it is like the HOLOCAUST all over again.

Advice to Senior Management – Flush out the Italian gumbas that are unable to pass a civil service exam, bring in only their kind and supress every other ethnic group. Power corrupts.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at NYC Department of IT & Telecom (DOITT)

Pros – - The people are great, however unskilled.
- Most people work very hard, despite obstacles.

Cons – - Civil Service employees are in their jobs for too long, and consequently do not have very much vision or current skills. Makes it difficult when working with Vendors, which automatically gives the Vendor the upper hand.
- 9 - 5 people, because this is dictated by the Unions. Makes it difficult to get projects completed in an IT world that is driven by schedules and need.
- People are in decision making positions that are simply Bureaucrats with no subject matter knowledge.
- Leadership does not give credit to the actual people that deliver.
- Leadership tends to worry about the small stuff and does not focus on the bigger picture.
- There are not enough checks and balances.

Advice to Senior Management – - Institute more independent audits or process, work, and metrics.
- Turn feedback into bottom up, and act on it.
- Re-evaluate Vendors running projects.
- Establish required technical training, and offer it, to keep skills current and make people more productive.
- Encourage balance between work and home.
- Create leaders, not followers.
- Insist that IT positions not be Unionized to ensure competitive salaries and best in work force.

No, I would not recommend this company to a friend

Current Employee – been working at NYC Department of IT & Telecom (DOITT)

Pros – Excellent people to work with

Cons – Average pay/ time off from work

Advice to Senior Management – Please hire more talented immigrants to the workforce

Yes, I would recommend this company to a friend

Former Employee – worked at NYC Department of IT & Telecom (DOITT)

Pros – Working with very smart people who know what they are doing, always different projects available to work on. Working environment is pleasant and all levels of staff are focused on their work.

Cons – Staff should have opportunity to to give input on upcoming changes, strategy is more often political than technical. Opportunities to produce real value across the board is often missed because of lack of input (that is taken seriously)

Advice to Senior Management – Loyal smart people are the best asset you can have, they need to be considered as such in light of any "organizational changes" else long term strategy is subject to resource ebb and flows.

Former Employee – worked at NYC Department of IT & Telecom (DOITT)

Pros – slower pace, if you can get things done it is a great place to be

Cons – slow pace, if you want excitement at work, this is not the place to be, pay is low.

Advice to Senior Management – get it together, stop thinking term to term politically

No, I would not recommend this company to a friend

Current Employee – been working at NYC Department of IT & Telecom (DOITT)

Pros – It is a priviledge to service the constituents of NY and work with such a group of dedicated, professional individuals.

Cons – Sometimes the end goal and the benefits to all are lost in the bureaucracy of individual political agendas. Priorities need to be re-focused.

Advice to Senior Management – Sometimes the end goal and the benefits to all are lost in the bureaucracy of individual political agendas. Priorities need to be re-focused.

Former Employee – worked at NYC Department of IT & Telecom (DOITT)

Pros – team and peer support are good

Cons – friendliness and trust goes a long way

Advice to Senior Management – none