NYC Department of IT & Telecom (DOITT)

  doitt.nyc.gov
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NYC Department of IT & Telecom (DOITT) Reviews

Updated Jun 17, 2014

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2.2 15 reviews

15 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Hard to determine as whole, it can go both good or bad depending on pool of factors

    Software Developer (Former Employee) New York, NY

    ProsCity-hall location, payee, faced pace, personal opportunity to rise in times of chaos

    ConsLocation, aggressive management almost detached with their IT expectations

    Advice to Senior ManagementTo grow softer and learn how to utilize resources in more fostering manner

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It needs a big revolution.

    IT Computer Systems (Current Employee) Brooklyn, NY

    ProsDepends on the group, but I'm lucky to work with great people.
    Location is fine, easy to commute with variety of connections available.
    You are not alone, as most you co workers express that they are not happy working at NYC Department of IT & Telecom (DOITT) and that their compensation is to low.

    ConsNo pay overtime, a lot of groups have employees that lack knowledge...
    Environment when mostly tickets are pushed between the groups, lack of effort
    Upper management focused more on moving people around...

    Advice to Senior ManagementTo allow progress and development

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not a food place grow your career.

    Applications Engineer (Current Employee) Brooklyn, NY

    ProsIf you would like to do more politics than work, this is a good place for you.

    ConsChance is very less that you will climb the ladder up. you have to pretty much stay in the position you joined until you change the project or change another agency within the city.

    Advice to Senior ManagementPay attention to the performance evaluation process and try to understand some more details about your job.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Accounts Payable Analyst

    Audits and Accounts (Current Employee) New York, NY

    Prosgood entry level positions to start with, good environment, great benefits from City, and union.

    Consslow growth opportunities, very low salary for college graduates...

    Advice to Senior Managementincrease min. salary, and provide better growth opportunities...

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    311 Call Center Representative review

    Call Center Representative (Former Employee) New York, NY

    ProsCompensation & Benefits, you work alone in a cubicle, co-workers are great, location is great, different work shifts (so u can work day or night)

    ConsMicro-management, salary, work gets repetitive & sometimes boring, no room for growth (only for the "chosen" few)

    Advice to Senior ManagementStop micro-managing your employees and demonstrate genuine appreciation towards their work. Stop creating low morale in the call center.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not a good place to work in

    Call Center Representative (Former Employee) New York, NY

    Pros+Benefits (free health, dental, vision)
    +Pension

    Cons-Can't take vacation unless it is approved not only by your supervisor but also by the department (which 99.9% of the time they deny)
    -One year probation (they can terminate your employment for any time for ANY reason). Full timers are constantly getting replaced.
    -Must work all 365 days a year (it doesn't matter what kind of disaster is happening).

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Apartheid & HOLOCAUST IN A BASKET

    Internetworking Specialist (Current Employee) New York, NY

    ProsNo good can come from a biased, racist, ethnic supressing environment that treats minorities as modern day slaves.

    ConsDegrade and destroy one's career growth, constantly slighted by upper management.
    Simply said it is like the HOLOCAUST all over again.

    Advice to Senior ManagementFlush out the Italian gumbas that are unable to pass a civil service exam, bring in only their kind and supress every other ethnic group. Power corrupts.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Tumultuous and chaotic City Government with lack of experienced IT personnel.

    Senior IT Director (Former Employee) New York, NY

    Pros- The people are great, however unskilled.
    - Most people work very hard, despite obstacles.

    Cons- Civil Service employees are in their jobs for too long, and consequently do not have very much vision or current skills. Makes it difficult when working with Vendors, which automatically gives the Vendor the upper hand.
    - 9 - 5 people, because this is dictated by the Unions. Makes it difficult to get projects completed in an IT world that is driven by schedules and need.
    - People are in decision making positions that are simply Bureaucrats with no subject matter knowledge.
    - Leadership does not give credit to the actual people that deliver.
    - Leadership tends to worry about the small stuff and does not focus on the bigger picture.
    - There are not enough checks and balances.

    Advice to Senior Management- Institute more independent audits or process, work, and metrics.
    - Turn feedback into bottom up, and act on it.
    - Re-evaluate Vendors running projects.
    - Establish required technical training, and offer it, to keep skills current and make people more productive.
    - Encourage balance between work and home.
    - Create leaders, not followers.
    - Insist that IT positions not be Unionized to ensure competitive salaries and best in work force.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Worked at one of the NYC High Schools (a wonderful experience)

    Information Technology Associate (Current Employee) New York, NY

    ProsExcellent people to work with

    ConsAverage pay/ time off from work

    Advice to Senior ManagementPlease hire more talented immigrants to the workforce

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Opportunity to Improve

    Anonymous Employee (Former Employee) New York, NY

    ProsWorking with very smart people who know what they are doing, always different projects available to work on. Working environment is pleasant and all levels of staff are focused on their work.

    ConsStaff should have opportunity to to give input on upcoming changes, strategy is more often political than technical. Opportunities to produce real value across the board is often missed because of lack of input (that is taken seriously)

    Advice to Senior ManagementLoyal smart people are the best asset you can have, they need to be considered as such in light of any "organizational changes" else long term strategy is subject to resource ebb and flows.

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