National American University Reviews

Updated July 28, 2015
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2.7
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Recommend to a friend
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Dr. Ronald L. Shape
45 Ratings

Pros
  • Everyone I worked with at NAU were genuinely great people to be around (in 8 reviews)

  • Decent pay, hire with little to no experience in the sales field (in 2 reviews)

Cons
  • I knew more about financial aid than one of my (in 6 reviews)

  • Low pay and slow advancement opportunity (in 4 reviews)

More Pros and Cons

87 Employee Reviews

Sort: Popular Rating Date
  1. Admissions representative/teacher

    Former Employee - Instructor and Advisor in Roanoke, VA
    Former Employee - Instructor and Advisor in Roanoke, VA

    I worked at National American University (More than 10 years)

    Pros

    Professional atmosphere; great curriculum programs

    Cons

    A need for more day class offerings

    Advice to Management

    Add a counselor to the staff


  2. Admin Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Blaine, MN
    Current Employee - Administrative Assistant in Blaine, MN

    I have been working at National American University (Less than a year)

    Pros

    fun place to work with a very friendly work environment. the staff are very helpful and full of information. I was a student here before I became an employee, and I love it.

    Cons

    I really do not have any cons.


  3. REAL STORY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Portland, OR
    Current Employee - Admissions Representative in Portland, OR

    I have been working at National American University

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    First, you'll think its about getting enrollments. Then, you'll think its about saving students. BUt really its neither - they just want you to sit on the phone. DO not go above and beyond, you will not get promoted. No one will notice. You'll go to training and see these vibrant big campuses but come back to oregon and nothing. Management does not pay attention.

    Cons

    I worked there for 6 months. At the end of the 6 months, I was the most senior employee working there. HIGH turnover. GET OVER THE STUPID CELEBRATION EMAILS. you're stealing the student financial aid, I get it, have a party. But you dont need to email....

    Advice to Management

    fire someone. Ron Shape is not a real person.


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  5. Helpful (2)

    Runnnnn!!!!!!!

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment and Completion Advisor
    Current Employee - Enrollment and Completion Advisor

    I have been working at National American University full-time (Less than a year)

    Pros

    The other advisors were great people to work with.

    Cons

    Its a business, only car salesmen should fill this position. It has absolutely nothing to do with the students...its all about $$$. We sucker uneducated people into signing up for a $36+k associates degree (I have a bachelors owing only 30k...) Financial aid department is a complete joke and its now outsourced....IF you take the job, fight for money upfront! The company hasn't given raises in over 2yrs. Don't expect your boss to care ANYTHING about you, yet they'll expect gifts for father's day, they're birthday etc. . I am blessed that I got a new position. :)

    Advice to Management

    Close the school or totally restructure it. Academics doesn't know whats going on with programs, Financial Aid doesn't know how to process documents, and ALL of your advisors are unhappy and looking for new jobs


  6. Director of First Impressions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National American University

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady income, steady work. 9-5 job.

    Cons

    This company treated education too much like a business and took advantage of students.

    Advice to Management

    Be less like a business and more like a university.


  7. Helpful (3)

    Admissions Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National American University

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great co workers, enjoyed working with motivated students,

    Cons

    Pay not equal to stress training is not good Basically about every 6 months you are viewed to being fired if you do not reach their somewhat unrealistic goals They prey on students who do not know enough to make an informed decision

    Advice to Management

    Stop being fake


  8. Director of First Impressions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rapid City, SD
    Former Employee - Anonymous Employee in Rapid City, SD

    I worked at National American University part-time (Less than a year)

    Pros

    It was a wonderful place to work. A great place to work with wonderful people. And a great way to learn about if you want to advance your career

    Cons

    I was only working Part time, and lived in hour away.

    Advice to Management

    No advice


  9. Enrollment and Completion Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National American University full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with. Pretty good work hours. That's about it.

    Cons

    They don't care about the students or the employees. The advisors are the backbone of the company and they are the worst treated. The company is going downhill FAST.

    Advice to Management

    Stop hiring all of your incompetent friends just because they have a degree behind their name.


  10. Helpful (1)

    nau

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS

    I worked at National American University full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Fun environment to work in.

    Cons

    Not a lot of room to grow

    Advice to Management

    Pay more


  11. Pros And Cons of Working With NAU

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Director of First Impressions in Austin, TX
    Current Employee - Director of First Impressions in Austin, TX

    I have been working at National American University (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    working inside full time, and working with such a great team

    Cons

    getting to know the employees and then they move on to another position with NAU, or they leave the company



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