Pros

Challenging environment . it is large enough to look for opportunities

Cons

Job insecurity. Dont know one dayto another if my job will be outsourced to India.

Advice to Senior Management

If you want to find out the real Engagement score. Have two separate scores. (1) for Whole of bank/Top Management and (2) for Own team/division. That way YOU will know what the staff are feeling about the bank/company

Pros

NAB is making strong, positive strides to improving its internal culture to promote positive attitudes towards teamwork, work-life balance and community contribution. It has a strong structure in place for career development of permanent employees.

Cons

In such a large organization, it can be challenging to locate people resources. Also correlated with this factor is a silo mentality whereby service providers are slow to consider the impact of changes they make on their service consumers.

As a consultant, I was not included in team-building activities, or included in team training courses for the project at hand. Also, I was disappointed to not be included in formal review and feedback mechanisms.

Advice to Senior Management

Keep up the good work. Recognise that the ROI equation for consultants needs to include training (where appropriate) and inclusion in team-building activities.

Pros

Strong Local Player, Financial sound position.

Cons

Outdated technology, slow to market with new products.

Advice to Senior Management

NAB's culture wasn't nearly as sick as reported after the forex scandal. To some extent they through the baby out with the bathwater. The strength of that bank was the longstanding bank managers in the branches and BBCs. New management went around telling them their culture needed changing because some cowboys on the trading desk lost some money. Not great for staff morale.

Pros

* Complex systems, interesting and valuable lessons learned
* Training provided
* Lots of tech-heads so you can always find someone to pick their brains

Cons

* Complex systems, a nightmare for newbies
* Segregation of duties is often a barrier of things getting done.
* Senior management need to bring IT inline to the same platforms moving forward.

Advice to Senior Management

Look long term and lead IT into a single platform.