National Australia Bank
3.3 of 5 95 reviews
www.nab.com.au Melbourne, Australia 5000+ Employees

National Australia Bank Reviews

Updated Jul 9, 2014

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3.3 95 reviews

                             

82% Approve of the CEO

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Cameron A. Clyne

(49 ratings)

63% of employees recommend this company to a friend
95 Employee Reviews
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Review Highlights

Pros:
  • "Emphasize work-life balance, relatively good staff benefit compare to other banks in HK"
    in 13 reviews
  • "good work environment and pleasant people"
    in 7 reviews
Cons:
  • "could be lots of red-tape to follow the processes"
    in 3 reviews
  • "Technology constraints make it difficult to be agile as an organisation"
    in 6 reviews
  • Show more review highlights

Reviews

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    1 person found this helpful  

    Big, but be careful.

    Practice Development Manager (Former Employee)
    Sydney (Australia)

    ProsGood structures to support and reward hard work.

    ConsSadly, vengeful middle management who blame others to hide their poor performance.

    Advice to Senior ManagementRemove narcissistic managers faster.

    Yes, I would recommend this company to a friend

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    Grateful for my time there, but that doesn't mean I enjoyed it.

    Associate - Business Banking (Former Employee)
    Melbourne (Australia)

    ProsGiven lots of opportunity to move into different roles and departments. Many areas to explore.

    ConsSome teams can be toxic. Politics, bureaucracy...the usual large corporation stuff.

    Yes, I would recommend this company to a friend

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    nab

    Business Banking Executive (Current Employee)
    Sydney (Australia)

    Prosvery good talent program for top 3% of employees.

    ConsDoes not pay best in market because of brand

    Advice to Senior ManagementNAB loose the best and brightest as they are not flexible on pay to retain top 5% of talent. Also they do too many restructures that reduce an employees level of trust and engagement to invest in a long term job with the organisation.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    If you want to know what hell is, go work there

    Analyst, Corporate Banking (Former Employee)
    Sydney (Australia)

    ProsYou'll learn how to suck up and perfect the art of speaking at team meetings without actually contributing meaningful - strangely this is valued by management.

    ConsFull of psychopaths and people who think they are God's gift to mankind. If you're a yes man or have no backbone you'll do well there. I know people there who went five years without any pay rise.

    Advice to Senior ManagementHope you guys sink the ship - fingers crossed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Bureaucratic process, terrible systems, and a complete inability to implement any real change

    Anonymous Employee (Former Employee)

    ProsPeople are generally fairly easy going and trustworthy compared to Westpac and ANZ. Recruitment processes are straightforward. Being such an established bank the quality of clients in the portfolio is impressive.

    ConsThe processes and systems are absolutely terrible compared to other banks and there is no evidence of any real change despite being a long-term issue that is consistently raised in the annual employee surveys. NAB is consistently the slowest bank to come through with an approval in syndicate arrangements due to these processes;

    The bank is effectively run with an iron fist by the credit department who require obscenely detailed and frequent credit papers on even the most established/investment grade clients, thus constraining capacity for new business generation;

    A overbearing focus on compliance training which at NAB is without a doubt more important than looking after clients and bringing in new business;

    Bonuses and capacity for pay growth are sub-par;

    Getting set up as a new employee on the myriad of systems is tantamount to torture and will personally take one the best part of 100 hours to complete. Access to several key systems could take up to 6 weeks which makes carrying out one's job very difficult. IT support is unhelpful throughout this process, or any process for that matter.

    Advice to Senior ManagementFocus on streamlining the processes and investing in quality systems immediately. Listen to feedback from employees provided in annual employee surveys and take real action in a timely manner rather than just glossing over these matters.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    NAB : Still making Big Profits despite poor leadership and plummeting employee engagement and empowerment.

    Senior Manager (Former Employee)
    Sydney (Australia)

    ProsIf you have a good boss you can get opportunity to balance work / life. Promotion opportunities are numerous, not because of career planning but because of necessity as staff turnover is high. If you can handle the pressure and the increase in expectations when thrown into a new role then you're fine. Otherwise you will probably end up leaving. Don't ask for any salary increases though as they usually say that there is an embargo. Avoid any type of Long Term Incentive offered instead of salary increase as there is a lot of "out clauses" for the Bank based on future performance etc and they will take every opprtunity to be in a position to forfeit them before they need to be paid. With this organisation "a bird in the hand" is the best policy.

    ConsThere are many. Senior Leadership cannot manage poor performance. Especially those with really bad attitudes or behaviours that have a very destructive affect on people around them. They prefer to bury their heads in the sand and let them stay while everyone else moves on leaving it for someone else to resolve. senior leaders are paranoid and seem to have different agendas. They are constantly looking to protect their positions. There is no loyalty shown to any employee. You could be a Star one day and being pressured to leave the next. The culture now is seeing staff reciprocating with them moving on when opportunity arises. NAB talks about their Employee Surveys but they don't really take note of what is being said. Poor results are often blamed on the direct people leader and Executive Leadership wash their hands of any blame when they are usually the major contributors. For instance when there is poor commentary about the organisation they will blame that on the office manager when that person really has no control over the perception staff have of the organisation. However, if the results are positive the Executives will take credit for that. When Surveys are about to commence they will usually hold morning teas or lunches and encourage staff to complete them in a favourable manner. Most employees do not trust the organisation as they feel that adverse commentary can be traced back to individuals or a group of individuals, especially in a relative small business unit. Results therefore are often better than they should be and they will rely on that as a positive outcome, despite what is happening around them indicating something to the contrary. CEO is aloof and rarely acknowledges staff. He is leaving, which is a blessing as his tenure hasn't seen any significant or positive change in the organisation apart from the major restructuring and expense associated over the last 2 years. New CEO may be different and hopefully he will make it a good place to work, warm to people at all levels, build trust and reward people for their skills and efforts rather than looking for ways to avoid reward.

    Advice to Senior ManagementStop burying your head in the sand and see what is happening to your business. You need to listen to the truth and not the things you want to hear. Your HR areas really needs an overhaul, their arrogant and naive. You need to get people in there who have some commercial and business experience not just a degree. They need a large dose of practical reality. Most people are there purely because they have to be there. It used to be a place that attracted good staff and people wanted to be working for the group for many years. Now all you have to do is look at the number of former employees working for other Banks and listen to what the market is saying about your culture. Share price is very reflective of how poorly your business is going when compared to your competition, luckily you continue to pay a decent dividend as there really is no growth.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Super Fast + Cut throat- Lots of Politics every day

    IT Developer (Former Employee)
    Melbourne (Australia)

    Pros- Huge organisation means easier to jump between depts.
    - Decent Starting Salaries (if you are in the right area)

    Cons- Lots of dirty politics
    - V Cut-throat. Personal life can easily be lost
    - Company culture and the way bonuses are assessed - Everyone (even people from same teams) seem to be working against each other rather than with.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    High expectations despite poor support, systems and strategy.

    Business Banking Manager (Former Employee)

    ProsCan be an aggressive culture and rewarding in a good market. If you can work your way up you will be rewarded. They do promote youth well.

    ConsWhen the market is tough front line managers have pressure heaped on to meet targets - there is a culture of attrition. Business banking is too inward looking with too many internal meetings about how to run client interactions etc. and general micro management. Very poor systems & processes with forever promises of the next gen coming, but it never gets launched. Culture/systems are bearable for those who progressed through the ranks, but would not recommend joining NAB at business banking manager level if trained elsewhere. "Red Gate" is threatened for a vast number of minor offences – threat of firing squad for the smallest things which are caused by poor processes and systems anyway.

    Advice to Senior ManagementGet your strategy right. Playing games of repricing book and upsetting customers followed soon after by aggressive "win business at any price" campaign kills credibility. Sort your systems and processes.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great company to work for. Innovative

    Anonymous Employee (Former Employee)

    ProsFair to employees and empowering culture. Strong company values and excellent support of personal work-life situations. Willing to invest in technology to provide great customer experiences.

    ConsBeing a large organization, NAB suffers some of the same issues as other very large companies in terms of slowness in decision making and execution.

    Advice to Senior ManagementFind a way to move the decision process to another level in terms of speed to final decision from initial recommendations.

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    Just a resource on a plan

    Anonymous Employee (Former Employee)
    Sydney (Australia)

    ProsYou can discover other office cultures and what possible using the internal social media.

    ConsLeaders value, ego in the C-suite, bullying and corporate psychopaths at work, conformity, group think and fail to relate authentically. HR and compensation systems are poor - generally try to pay as little as possible for more than a fair days work. Give them a miss if you're innovative, creative, expect fair pay or want to be treated as more than a resource on a plan.

    Advice to Senior ManagementGet rid of your resource planning software, you can probably get something that does a better job on the app store, runs on an iPhone and iPad and doesn't allow leaders to poison the culture or make poor decisions on leadership and compensation. You can't lead people by sitting in a meeting room once a week, talking about a resource plan report and then sending out emails until the next weeks meeting.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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