National Australia Bank

  www.nab.com.au
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National Australia Bank Reviews

Updated July 31, 2014
Updated July 31, 2014
104 Reviews

3.1
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Cameron A. Clyne
52 Ratings

Review Highlights

Pros
  • Emphasize work-life balance, relatively good staff benefit compare to other banks in HK (in 14 reviews)

  • Extremely flexible working for the perms, You can have some strong leaders and great people - just depends on the department (in 7 reviews)


Cons
  • Bloated middle management layers; slow and centralized decision making; limited empowerment; chronically outdated IT (in 5 reviews)

  • Being large means there is a lot of red tape and often there no desire to improve processes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Slow moving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Lead  in  Melbourne (Australia)
    Current Employee - Project Lead in Melbourne (Australia)

    Pros

    Some people are nice to work with

    Cons

    Very political and slow moving, hard to drive change. A lot of senior leaders are all about how they appear and their positioning within the political environment.

    Advice to ManagementAdvice

    Improve leadership capability, and lead by example.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    If you dont like something, just wait, there will be a re-org next week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    Pros

    Reasonable benefits but nothing special, provides a nice warm place to go during the cold winter days

    Cons

    re-organisations constantly drives a complacent attitude with most staff, if you don't like the world today, just wait, it will change!
    Red tape and poor processes with a culture of complacency makes it incredibly difficult to achieve anything within the organisation, it fights you trying to make a change.

    Advice to ManagementAdvice

    Stop the re-organisations, it look like you really don't know what will work, so you try something for a few months, and then try something else, and then try something else, hoping to find a structure that gives you the outcome you are looking for (not sure what that may be).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Bureaucratic process, terrible systems, and a complete inability to implement any real change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are generally fairly easy going and trustworthy compared to Westpac and ANZ. Recruitment processes are straightforward. Being such an established bank the quality of clients in the portfolio is impressive.

    Cons

    The processes and systems are absolutely terrible compared to other banks and there is no evidence of any real change despite being a long-term issue that is consistently raised in the annual employee surveys. NAB is consistently the slowest bank to come through with an approval in syndicate arrangements due to these processes;

    The bank is effectively run with an iron fist by the credit department who require obscenely detailed and frequent credit papers on even the most established/investment grade clients, thus constraining capacity for new business generation;

    A overbearing focus on compliance training which at NAB is without a doubt more important than looking after clients and bringing in new business;

    Bonuses and capacity for pay growth are sub-par;

    Getting set up as a new employee on the myriad of systems is tantamount to torture and will personally take one the best part of 100 hours to complete. Access to several key systems could take up to 6 weeks which makes carrying out one's job very difficult. IT support is unhelpful throughout this process, or any process for that matter.

    Advice to ManagementAdvice

    Focus on streamlining the processes and investing in quality systems immediately. Listen to feedback from employees provided in annual employee surveys and take real action in a timely manner rather than just glossing over these matters.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    The only organization I've worked for, so i'd say its the best organization i've worked in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Melbourne (Australia)
    Current Employee - Analyst in Melbourne (Australia)

    Pros

    Big on community and collaborative culture. NAB values diversity and promotes employee engagement .

    Cons

    Multiple layers of decision making and less of innovation

    Advice to ManagementAdvice

    Focus on new generation banking. More digital , more accessible and timely delivery of service needs to be a priority.

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Toxic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Architect  in  Melbourne (Australia)
    Former Employee - Enterprise Architect in Melbourne (Australia)

    Pros

    Pay is reasonable in the operations environment.

    Cons

    Cowboys dominated culture. Steps all over due process, checks and balances, tea play and authority.

    Advice to ManagementAdvice

    Learns from the army

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    If you want to know what hell is, go work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst, Corporate Banking  in  Sydney (Australia)
    Former Employee - Analyst, Corporate Banking in Sydney (Australia)

    Pros

    You'll learn how to suck up and perfect the art of speaking at team meetings without actually contributing meaningful - strangely this is valued by management.

    Cons

    Full of psychopaths and people who think they are God's gift to mankind. If you're a yes man or have no backbone you'll do well there. I know people there who went five years without any pay rise.

    Advice to ManagementAdvice

    Hope you guys sink the ship - fingers crossed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    NAB : Still making Big Profits despite poor leadership and plummeting employee engagement and empowerment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Sydney (Australia)
    Former Employee - Senior Manager in Sydney (Australia)

    Pros

    If you have a good boss you can get opportunity to balance work / life. Promotion opportunities are numerous, not because of career planning but because of necessity as staff turnover is high. If you can handle the pressure and the increase in expectations when thrown into a new role then you're fine. Otherwise you will probably end up leaving. Don't ask for any salary increases though as they usually say that there is an embargo. Avoid any type of Long Term Incentive offered instead of salary increase as there is a lot of "out clauses" for the Bank based on future performance etc and they will take every opprtunity to be in a position to forfeit them before they need to be paid. With this organisation "a bird in the hand" is the best policy.

    Cons

    There are many. Senior Leadership cannot manage poor performance. Especially those with really bad attitudes or behaviours that have a very destructive affect on people around them. They prefer to bury their heads in the sand and let them stay while everyone else moves on leaving it for someone else to resolve. senior leaders are paranoid and seem to have different agendas. They are constantly looking to protect their positions. There is no loyalty shown to any employee. You could be a Star one day and being pressured to leave the next. The culture now is seeing staff reciprocating with them moving on when opportunity arises. NAB talks about their Employee Surveys but they don't really take note of what is being said. Poor results are often blamed on the direct people leader and Executive Leadership wash their hands of any blame when they are usually the major contributors. For instance when there is poor commentary about the organisation they will blame that on the office manager when that person really has no control over the perception staff have of the organisation. However, if the results are positive the Executives will take credit for that. When Surveys are about to commence they will usually hold morning teas or lunches and encourage staff to complete them in a favourable manner. Most employees do not trust the organisation as they feel that adverse commentary can be traced back to individuals or a group of individuals, especially in a relative small business unit. Results therefore are often better than they should be and they will rely on that as a positive outcome, despite what is happening around them indicating something to the contrary. CEO is aloof and rarely acknowledges staff. He is leaving, which is a blessing as his tenure hasn't seen any significant or positive change in the organisation apart from the major restructuring and expense associated over the last 2 years. New CEO may be different and hopefully he will make it a good place to work, warm to people at all levels, build trust and reward people for their skills and efforts rather than looking for ways to avoid reward.

    Advice to ManagementAdvice

    Stop burying your head in the sand and see what is happening to your business. You need to listen to the truth and not the things you want to hear. Your HR areas really needs an overhaul, their arrogant and naive. You need to get people in there who have some commercial and business experience not just a degree. They need a large dose of practical reality. Most people are there purely because they have to be there. It used to be a place that attracted good staff and people wanted to be working for the group for many years. Now all you have to do is look at the number of former employees working for other Banks and listen to what the market is saying about your culture. Share price is very reflective of how poorly your business is going when compared to your competition, luckily you continue to pay a decent dividend as there really is no growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Super Fast + Cut throat- Lots of Politics every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer  in  Melbourne (Australia)
    Former Employee - IT Developer in Melbourne (Australia)

    Pros

    - Huge organisation means easier to jump between depts.
    - Decent Starting Salaries (if you are in the right area)

    Cons

    - Lots of dirty politics
    - V Cut-throat. Personal life can easily be lost
    - Company culture and the way bonuses are assessed - Everyone (even people from same teams) seem to be working against each other rather than with.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    nab dissappoints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing that any of the other banks can offer

    Cons

    No support for aging workers - you reach over 50years and are targeted for redundancy, only promote mates - no merit based appointments, continual restructures - just hides underperformance and no clear or co-herent strategy - which is now being reflected in the underperforming share price

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Strategically lost and toxic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GM Wealth  in  Sydney (Australia)
    Current Employee - GM Wealth in Sydney (Australia)

    Pros

    Big bank with great assets and generally very capable staff. New CEO.

    Cons

    Poor growth strategy and leadership. Lack of trust and loyalty amongst staff.

    Advice to ManagementAdvice

    New CEO needs drive costs out with new functional model and clean out some poor leaders in GE and EGM. Develop growth strategy. Sell UK and most of MLC or find people who know how to run a wealth business.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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