National Autistic Society Reviews

Updated July 29, 2015
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  1. Bites off more than they can chew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in London, England (UK)
    Former Intern - Intern in London, England (UK)
    Recommends
    Negative Outlook

    I worked at National Autistic Society as an intern (Less than a year)

    Pros

    Good place to get experience Charitable cause Great location

    Cons

    Incredibly short staffed for the work they do, which stresses out current staff and makes them look for other opportunities

    Advice to Management

    Be more organised!


  2. regrettable management attitudes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at National Autistic Society part-time (Less than a year)

    Pros

    interesting in principle, quite a lot of worthwhile aims, a lot of very decent people especially lower down in the hierarchy

    Cons

    The Senior Management Group in this organisation is rigid and blinkered, stuck in the 20th century and incapable of understanding the people whose interests they are supposed to represent. The building is a nightmare, communications are terrible, and the way the company is run is disastrous with departments competing for a share of the meagre pot instead of cooperating for a higher goal. The CEO gets an annual fortune and the frontline workers are on zero hours contracts and low wages.

    Advice to Management

    Restructure completely. Correct the imbalance between the highest and lowest paid. Sack most of the senior management group. Apply its own advice on how to recruit and employ autistic people in conditions that will enhance their productivity.


  3. Staff are friendly and helpful. Good to work for a charity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at National Autistic Society full-time

    Pros

    Best reasons to work for them - you'll be helping people in difficult situations

    Cons

    Some managers and Directors do not treat staff with respect. You won't get a pay raise no matter how hard you work. Managers are untrained in management.

    Advice to Management

    Learn how to appreciate your staff.


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  5. Jobs are fascinating and like no other but organisation can be frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Worker in Croydon, England (UK)
    Former Employee - Support Worker in Croydon, England (UK)
    Recommends
    Negative Outlook

    I worked at National Autistic Society full-time (More than 3 years)

    Pros

    - Making a real difference to the lives of the people we support - The NAS is very good at campaigning and creating awareness of autism (they were instrumental in the Autism Act 2012 being passed) and this helps - Great colleagues, most of whom are passionate about the work - Good training opportunities - Reasonable holiday provision and sickness benefit etc (though the latter has recently been reduced)

    Cons

    - Rewards for staff are poor, very low pay (and not even inflationary rises for many years) and a feeling that the organisation itself doesn't appreciate you. On the same point, funding cuts make the job much harder and impacts negatively on the people we support (as does the relatively high staff turnover). Much of this is down to the level of finding local councils are willing or able to provide, but the NAS should be campaigning for its staff, telling the government how difficult it is to provide proper support for some of the most vulnerable people in society on the money they receive and how difficult it is for their staff to live on such low wages - Senior management are remote and the concerns of the average employee seem lost to the wind. There is an 'us and them' feeling which need not exist - Communication should be improved

    Advice to Management

    - Get out of the office occasionally and listen to your staff. Focus on staff retention - Pay at least the living wage (and the London Living Wage) to start with and campaign for your staff to be paid fairly and for services to be better funded; ultimately the staff might be able to find better paid jobs elsewhere but this lack of funding hits the people we support hardest


  6. Horrible treatment of staff, clients falling through the cracks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outreach Support Worker
    Current Employee - Outreach Support Worker
    Doesn't Recommend
    Negative Outlook

    I have been working at National Autistic Society part-time (More than a year)

    Pros

    Making a difference in the lives of those you support is very fratifying

    Cons

    Poor management Payroll consistently grossly mismanaging staff's pay. My pay has been incorrect since day one. No one seems to care. Clients not knowing what's going on. Management being hard to get a hold of and promises being let down.

    Advice to Management

    Hire people in Payroll who know how to use a calculator! Management needs to get out of the office and join the "little people." I've told management this and I'm leaving the company because I've had enough. They're not open to change.


  7. good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Autistic Society full-time

    Pros

    helping the less fortunate disabled kids

    Cons

    The company emphases on values and beliefs..... ...


  8. Brilliant job, not so brilliant hours/management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Bank Project Worker in Manchester, England (UK)
    Former Contractor - Seasonal Bank Project Worker in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at National Autistic Society as a contractor (Less than a year)

    Pros

    Over £8 an hour. Very good job satisfaction. Enjoyable working with such wonderful children.

    Cons

    Only a few hours work per weekend. Management attitudes are terrible. No chance for progression within the company due to government cuts.

    Advice to Management

    Don't be so stuck up with your staff, they work hard and they work to please the clients with autism, not you big wigs.


  9. Overworked and underpaid staff. Out of touch management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Manager
    Former Employee - Middle Manager
    Doesn't Recommend
    Negative Outlook

    I worked at National Autistic Society full-time (More than 8 years)

    Pros

    Provides support to some of the most disadvantaged people in the UK. Peer support generally good. Many staff committed to supporting the people who use the services.

    Cons

    Highly stressful environment, senior management/board out of touch with what happens in services and schools. Minimal supervision of service leaders by their managers mean issues such as poor management practice never addressed, and bullying is unfortunately commonplace among management. Expected to work above and beyond constantly, not just for exceptional circumstances. Stress-related illnesses not taken seriously.

    Advice to Management

    Listen to your staff, don't allow "cash-cow" services to operate unsupervised. Take note of indicators such as high staff turnover and high levels of mental ill health within specific teams, and manage effectively. Don't turn a blind eye. Stop overworking managers and staff and you'll get better overall results. Stop treating complex services across the UK like a 9-5 office in London. Advice to trustees: have more oversight of your directors and get further industry/specialist knowledge before approving significant changes.


  10. Rota Coordinator staffing 6 units for 7 years then seconded to Key Support Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Support Worker in Newport, Newport, Wales (UK)
    Former Employee - Key Support Worker in Newport, Newport, Wales (UK)
    Doesn't Recommend

    I worked at National Autistic Society full-time (More than 8 years)

    Pros

    no 2 days the same

    Cons

    lack of support from management


  11. a very challenging experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Support Worker in Godalming, England (UK)
    Current Contractor - Support Worker in Godalming, England (UK)
    Recommends
    Neutral Outlook

    I have been working at National Autistic Society as a contractor (Less than a year)

    Pros

    if you enjoy making a different in those with disabilities life and making a difference and to do something different each day

    Cons

    its not for fake heated or those that have short patience



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