National Bank of Canada Reviews

Updated June 21, 2015
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3.6
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Recommend to a friend
Approve of CEO
National Bank of Canada President, CEO, and Director Louis Vachon
Louis Vachon
41 Ratings

Pros
  • good benefits, salary, work life balance, formations (in 7 reviews)

  • Good benefits: health insurance, sometimes interesting trainings offered (in 7 reviews)

Cons
  • Not well known outside of Quebec (in 5 reviews)

  • Management in Toronto never get along with the Montreal and the employee suffer (in 3 reviews)

More Pros and Cons

88 Employee Reviews

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  1. Helpful (1)

    Vice President Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations in New York, NY
    Former Employee - Vice President Operations in New York, NY

    I worked at National Bank of Canada (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Long and short term projections as a Bank or excellent

    Cons

    Hired local new management, who did not understand the Corporate culture of the Company.

    Advice to Management

    Professional Training for all new Senior Managers


  2. Helpful (1)

    Great place to work but only for a few years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at National Bank of Canada full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture
    Great people to work with

    Cons

    No opportunities to grow
    Compensation no that great


  3. Nice company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Bank of Canada

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice company, people are nice and there are lots of employee benefits

    Cons

    Salary is not so good if you are not in higher management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at National Bank of Canada full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent health benefits, awesome employee preferred rates and packages

    Cons

    --not sure what to write here, a lot to say but dont want to say here

    Advice to Management

    --be more transparent with your staff, vagueness in expectations and future direction not desireable


  6. CSR (Teller) 's Opinion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)

    I have been working at National Bank of Canada part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive staff
    Client focused banking
    Smaller community, so more room for advancement since management is more aware of your presence

    Cons

    Delay in technological advancements seen at other financial institutions
    More manual administrative work than would be expecting

    Advice to Management

    Increase ease of technological functions


  7. Technical advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Advisor in Montreal, QC (Canada)
    Current Employee - Tech Advisor in Montreal, QC (Canada)

    I have been working at National Bank of Canada full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, dental, eyeware, disabilities, drug

    Cons

    Runs like a family business.

    Advice to Management

    Separate business from pleasure. Look at what's on paper and the background of the person before selecting friend of a friend.


  8. Associate director

    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at National Bank of Canada

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic, fast pace, collaboration, motivated people

    Cons

    Long hours, competitive, figure out solution sometimes whiteout enough information

    Advice to Management

    Nothing


  9. Helpful (1)

    Bank that cares for its employees, listens to what is said and provides the required support when required

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Sturgeon Falls, ON (Canada)
    Former Employee - Branch Manager in Sturgeon Falls, ON (Canada)

    I worked at National Bank of Canada

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent retirement benefits for employees and families. Lots of advancements possible. Provides clear expectations and inspect what is expected . Provides required support if required No surprises

    Cons

    Senior management to visit branches outside Quebec more often so that employees has to chance to meet and chat with these persons.

    Advice to Management

    Continue providing Incentives to employees as it motives the staff. It demonstrate your continued support to employees, and teams. No branches are too small to expect these visits


  10. Big bank with credit union charm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at National Bank of Canada full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Because the bank is still kind of small in Ontario, general feeling is less structure and control, in compare with other Big 5s. But it is not necessary a bad thing, because each business unit has room to cater to the need and client demographic. If the branch is entrepreneurial, it s can be quite fun and easy to succeed.
    Another thing I like about this bank is the target (objectives) compare to other banks, are significantly smaller, and more achievable. Overall I find the stress level is not high, and generally speaking the culture is warm and supportive.
    Base salary may look slightly lower than other FIs, but once you get in you will notice the employee benefits are more than generous. Significant low mortgage rate, excellent pension plan etc....

    Cons

    The operating software and system are very confusing and difficult to learn even for a seasoned banker like me. Sometimes it takes a long time to get one client's request done, or take many steps to finish the administration work.
    Though overall I must say the staff benefits are great, but one thing I am not crazy about is that new employee need to earn their vacation days for a year before full entitlement kick in. Why not pro-rate the vacation days from the very first year for new employees?
    The bank also has several silos, in combination with technology challenge, that can create client experience barrier. For example, many legacy accounts from the acquisition of Altamira few years ago, or broker referred mortgages, can create more work to the branch than the actual benefit of growing the market via proprietary channel.

    Advice to Management

    The fact that 2/3 of the branches in the bank located in Quebec, naturally head office is in Montreal. Every single senior position require fluent French, which hinder the opportunity for people from other province. Sometimes or good employee who wish to advance in career, they will feel the glass ceiling. On the other hand, French proficient staffs in Ontario has the advantage of connection, extra information, and more career opportunity. It may deter top talent from choosing NBC over other FIs.


  11. Helpful (1)

    CSR

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)

    I have been working at National Bank of Canada

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    the bank gives good pay

    Cons

    there is alot of paperwork, the bank is behind in investing in its technology, and automating procedures

    Advice to Management

    encourage employee promotions



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