National Center for Missing & Exploited Children

www.missingkids.com
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National Center for Missing & Exploited Children Reviews

Updated March 9, 2015
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2.8
14 Reviews
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Recommend to a friend
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John D. Ryan
5 Ratings

Employee Reviews

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  1. Helpful (2)

    Great Mission - Hope new upper management does better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Center for Missing & Exploited Children full-time (More than a year)

    Pros

    The mission is amazing, some of the people you work with are the best in their field and highly dedicated to the mission.

    Cons

    Pay and benefits were also mentioned. The BIGGEST issue WAS upper management (also mentioned in other posts). They allowed HORRIBLE behavior by mnay of the leaders which causes some of the best talent to leave. It made the work environment feel very disfunctional - all the great people left....leaving the ones that accept the disfunctionality. Plenty of unethical behavior from top management....plenty to make the front page of the Washington Post - a good journalist would have a field day uncovering all that the previous upper management did

  2. Helpful (2)

    Senior leadership is incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership Position in Alexandria, VA
    Current Employee - Leadership Position in Alexandria, VA

    I have been working at National Center for Missing & Exploited Children full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    So many great employees with knowledge, passion and great work ethic

    Cons

    The leadership changes from the last 3 years have been disastrous. Focus on making employees feel better are all good, but they have been at the expense of real substance. Long time employees with great track records, knowledge and skills have been marginalized, while new people have been hired at senior levels at the expense of others. Incompetent leadership and poor decisions will affect us for years to come; hopefully they will not destroy all the good that has been created here.

    Advice to Management

    CEO has to go. All the "old" employees are not bad, and all the "new" employees are not good. Hand-picking individuals for promotions and special positions for political reasons is not wise.

  3. Helpful (2)

    Misrepresentation of operations, horrible call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at National Center for Missing & Exploited Children

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that come to mind.

    Cons

    Horrible pay, mediocre benefits, favoritism, awful training, lack of overall fairness and equality

    Advice to Management

    Establish and enforce some sort of standard of professionalism, no matter how tenured the employee is. Offer better compensation that is more consistent with job prerequisites and cost of living. Offer benefits such as shift differential, inclement weather compensation, and seasonal admin leave to employees in ALL departments. Rebrand the company's image to reflect what it is- a clearinghouse.

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  5. Helpful (1)

    Pretty confused at the top about what they really wanted accomplished in field positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director
    Former Employee - Executive Director

    I worked at National Center for Missing & Exploited Children full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great mission. Amazing technology that makes a real difference in finding children. Truly important work.

    Cons

    Communication from home office to field offices was messy, inconsistent and disconnected from what it was like to work in the field.

    Advice to Management

    Management/leadership has all changed at top levels. Hopefully that means things have improved for field offices.

  6. Helpful (2)

    Overall agency is great, call center is poorly managed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Center for Missing & Exploited Children

    Pros

    Great benefits, nice people, great mission

    Cons

    Strange management, too many personal issues...takes away from mission statement.

    Advice to Management

    D o not forget why we are doing the work. Too caught up into other issues that.keep the children missing.

  7. Helpful (2)

    Great Mission, Great People, Great Results!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at National Center for Missing & Exploited Children full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The mission and the people combine to make this a workplace where incredible things happen daily.

    Cons

    I wish their salary reflected the cost of living a little better.

    Advice to Management

    - Acquire more easy-to-manage health benefits
    - Channel more money to your employees and a little less toward technology.

  8. Helpful (1)

    good quality of life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Center for Missing & Exploited Children

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with; caring environment, down to earth people, very flexible, rewarding work

    Cons

    pay is okay but not great, lots of travel

  9. Helpful (2)

    Great work environment, rewarding, little room for advancement/job opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Forensic Services Unit Intern in Alexandria, VA
    Former Intern - Forensic Services Unit Intern in Alexandria, VA

    I worked at National Center for Missing & Exploited Children as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Supervisors were great and very knowledgeable, helpful at all times and very dedicated to their work. Good learning experience for honing interviewing skills and somewhat-investigative skills. Very rewarding as far as the kind of work you are doing (finding missing children)

    Cons

    Job postings were a "formality," for supervisors knew who they were hiring before posting the job. They typically hired friends and past associates, disregarding the hard-working interns who had spent months to years putting in unpaid work and time for an opportunity at a paid position. Very few interns are ever hired here. Very discouraging.

    Advice to Management

    Instill in your employees the need to expand job opportunities to the younger generation, particularly those who put hundreds of unpaid hours into working your internships.

  10. Consultant's Perspective

    • Work/Life Balance
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at National Center for Missing & Exploited Children as a contractor (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The organization's mission to serve families and their children, under the difficult and sometimes tragic circumstances, also shines through in their commitment to staff. I have found management to be supportive of subordinate staff in word and deed.

    Cons

    Recent upper managemenr changes have had a positive effect, one hopes to see more of the same, as relationships can drive decision making.

  11. Amazing Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Center for Missing & Exploited Children full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everyone shares the same passion - to help missing and exploited children. People are passionate about their jobs. The management is supportive and encouraging. They are loyal to their employees. The new CEO, John Ryan, has done an amazing job bringing up the moral and he continues to an excellent job.

    Cons

    There are some politics at NCMEC, but you get that any where you work.

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