National City Reviews

Pros

decent pay just do what they ask and you'll be ok

Cons

Management is not trained and no one cares about growth unless you go out for drinks with district

Advice to Senior Management

be consistent---stop favoritism

Pros

Consistent process in place, no guessing of what to do next. Management was approachable and knew the process and products .

Cons

Each area from Online Banking to Consumer products was segregated. It took a lot of effort to get different departments on the same page and working towards a common project goal.

Advice to Senior Management

Convert older systems and train employees on the newest technologies by holding regular training classes. Increase the use of virtual conference tools.

Pros

The pay was comparable to other financial institutions. The hours are good and they offer good benefits package. The online training system was good.

Cons

It is basically a telemarketing firm disguised as a bank. There are unrealistic goals for generating business in this manner.

Advice to Senior Management

There needs to be better communication with staff regarding time frames for training and other deadlines. There needs to be a better process for bringing business into the bank.

Pros

National City Corporate provided numerous opportunities to people who were willing to move to the HQ.
Generally good people in the Michigan market
Management is competent and professional

Cons

Sales management can be less than professional.
Lack of accountability for people who lost the company millions of dollars
Not a meritocracy when away from HQ

Advice to Senior Management

Continue to focus on providing good quality direction to the employees.
Initiate programs which enhance interaction and camaraderie among employees on a local and corporate-wide level.

Pros

-Solid team envioronment with copious opportunities for professional growth and development
-Above average benefites
-Strong emphasis on employee education and engagement

Cons

-Lower than market pay
-Lots of institutional red-tape
-Extremely conservative -Employee perks (i.e. free parking expense & blackberry) have been dwindling since the merger with PNC.

Advice to Senior Management

Allow your employees to retain their legacy perks. Continue to provide a stronger emphasis in making the organization a technology leader

Pros

National City was one of the finest financial institutions in the country until it was purchased. My tenure there (8 years) was a great learning and growth experience.

Cons

Senior leadership in the organization where I worked did not try to develop the talent that they had in house.

Advice to Senior Management

No advice today since National City was acquired by another financial institution.

Pros

Traditional, conservative; small bank trying to act like one of the big boys. Decent place to work though if you're not super aggressive and need a nice work/life balance.

Cons

Any positives that NCB had has now taken a large step back (operationally, compensation-wise, technologically, etc.) due to an even more primitive, conservative PNC Financial.

Advice to Senior Management

Pay attention to talent - not just tenure

Pros

I found that National City was a wonderful place to work where management was supportive of each individual's undertakings. They took it upon themselves to make sure I knew what was expected of me and where to find resources/solutions for any problems I had. Somewhat of an informal atmosphere that most people can thrive in.

Cons

One big drawback was the pay; National City did not compensate terribly well concerning the increases each year as well as bonuses (or lack thereof).

Advice to Senior Management

Think more about investing in the future of your employees, it is probably much more costly to have them go through training to turn around and leave in a short period of time than to pay and show employees you care about their contributions

Pros

Worked in a college town and was able to get to know many different types of people from various countries

Cons

Compensation and advancement opportunities were not good. Many changes due to being bought out by PNC Bank. Everything revolves around sales

Advice to Senior Management

Value input of employees and take their suggestions into account. Try doing their job and seeing things in their perspective. Offer more training and advancement opportunities.

Pros

* People who had a real devotion to NCC
* Sales force had a real interest in the customers of the bank
* Genuine support for the markets it served

Cons

* Highly silo-focused organization
* Leadership that was detached from details (ala risk management)
* Very short-sighted approach to regulator and street-management

Advice to Senior Management

* Don't wait until it's too late to enact change
* When change is necessary, get on with it
* Leaders are appreciated for leading, not for being nice - don't be nasty for the sake of being nasty and don't be nice when hard-nosed is required