National City
3.3 of 5 88 reviews
www.nationalcity.com Cleveland, OH 5000+ Employees

National City Reviews

Updated Mar 29, 2014

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3.3 88 reviews

                             

49% Approve of the CEO

National City Chairman, President, and CEO Peter E. Raskind

Peter E. Raskind

(37 ratings)

53% of employees recommend this company to a friend
88 Employee Reviews
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Review Highlights

Pros:
  • "Great People and good work life balance"
    in 5 reviews
  • "The hours are good and they offer good benefits package"
    in 5 reviews
Cons:
  • "PNC took over and destoryed the department I worked in now we a no more then customer service reps"
    in 5 reviews
  • "Currently going through a merger with PNC and a lot is unknown"
    in 3 reviews
  • Show more review highlights

Reviews

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Good experience

Tax Intern (Former Employee)
Cleveland, OH

I worked at National City

ProsGood experience working there while in college. Got to learn how corporate America works. People taught me many things about working in the business world.

ConsSeemed to be very political at times. Seems like some people played favorites and got promoted and others that did not play the game just stayed put.

Yes, I would recommend this company to a friend

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fine

Anonymous Employee (Current Employee)
Cleveland, OH

I have been working at National City

Proscollegial atmosphere where people would mentor you and be involved in your professional development. good work hours and benefits package

Consthe location in the midwest is not that appealing except for people from the area. other than that, the place is a great place to work.

Advice to Senior Managementdo more 360 degree peer reviews which will help management understand some of the ways they can improve the company

Yes, I would recommend this company to a friend

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The best ever.

Anonymous Employee (Former Employee)
Pittsburgh, PA

I worked at National City

ProsGreat people, great clothes, great appreciation for nature (i.e. gerbils). Couldn't have had a better experience in my life.

ConsHad a pretty putrid smell whenever you entered the building, they should really get a competent janitor, or spray the building periodically with febreeze.

Advice to Senior ManagementContinue doing what you're doing. Keep on keeping on. Get her done. Give 110% you're doing great, I like the hustle.

Yes, I would recommend this company to a friend

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A lot of hard work,little recognition for a job well done.

Anonymous Employee (Former Employee)
Cleveland, OH

I worked at National City

ProsBenefits package and vacation days.

ConsInsufficient training. Advancement if you're drinking buddies with management.

Advice to Senior ManagementIt's important to listen to your employees, provide better training; don't just promote your drinking buddies to management positions, and need more positive feedback to emplyees.

No, I would not recommend this company to a friend

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Good opportunities

Vce President (Current Employee)
Chicago, IL

I have been working at National City

Prosgrowing company with a good product lineup

Consmarket share growth was slow, lack of brand equirty in heavily banked market

Advice to Senior ManagementKeep up the grind - progress is happening

Yes, I would recommend this company to a friend

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Traditional, conservative; small bank trying to act like one of the big boys

Anonymous Employee (Current Employee)
Cleveland, OH

I have been working at National City

ProsTraditional, conservative; small bank trying to act like one of the big boys. Decent place to work though if you're not super aggressive and need a nice work/life balance.

ConsAny positives that NCB had has now taken a large step back (operationally, compensation-wise, technologically, etc.) due to an even more primitive, conservative PNC Financial.

Advice to Senior ManagementPay attention to talent - not just tenure

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Too bad NCC is gone

EVP (Former Employee)
Cleveland, OH

I worked at National City

Pros* People who had a real devotion to NCC
* Sales force had a real interest in the customers of the bank
* Genuine support for the markets it served

Cons* Highly silo-focused organization
* Leadership that was detached from details (ala risk management)
* Very short-sighted approach to regulator and street-management

Advice to Senior Management* Don't wait until it's too late to enact change
* When change is necessary, get on with it
* Leaders are appreciated for leading, not for being nice - don't be nasty for the sake of being nasty and don't be nice when hard-nosed is required

Yes, I would recommend this company to a friend

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National City Buyout by PNC affects workers

Manager Trainee (Current Employee)
Dayton, OH

I have been working at National City

ProsI liked working at National City and felt I had a great opportunity for success. They are committed to the success of the Dayton Ohio area and to the people. I believe that PNC will be great and will continue to operate in a positive manner for all concerned.

ConsUnfortunately the elimination of jobs because of the merger has left many local workers scrambling for lesser paying jobs within the company or unemployed and this leaves a bad taste in the mouth of local customers and former employees.

Advice to Senior ManagementI think you should revisit your displaced workers and see what additional things you can do to help them. 12 weeks in this economy is certainly appreciated but hardly adequate for the current time of year or economic climate.

Yes, I would recommend this company to a friend

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Great place to work

Anonymous Employee (Former Employee)
Cleveland, OH

I worked at National City

ProsGreat culture
Excellent opportunities
Strategically focused to grow the business
Willing to let managers own and drive the business

ConsPoor decision/timing on the sub prime market
NCB's acquisition by PNC has identified some cultural business philosophy difference between the two groups.

Advice to Senior ManagementKeep your pledge to observe, learn, and analyze the practices in both NCB and PNC before you decide how to proceed.

Yes, I would recommend this company to a friend

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1 person found this helpful  

When I started it was a good place to work with good people, not any more.

Was A Good Place to Work! (Current Employee)
Saginaw, MI

I have been working at National City

ProsPay was well above average and bonuses were good. 3 weeks vacation plus sick time, 115% match on first 6% in 401k.

ConsMerger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.

Advice to Senior ManagementGet a clue. Your people are the key to success. You say your worried about employee engagement and making the PNC brand synonomous with banking, but if your employees hate you and the customers dont trust you that isn't going to happen.

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Glassdoor is your free inside look at National City reviews and ratings — including employee satisfaction and approval rating for National City CEO Peter E. Raskind. All 88 reviews posted anonymously by National City employees.