National City Reviews
Updated Jan 30, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 79 ratings Employees say it's "OK" |
CEO Rating
Based on 33 ratings
Chairman, President, and CEO |
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Pros
competitive pay, above average incentive plan
Cons
Untrained management, bank changing names 3 times in 5 years
Advice to Senior Management
Make sure your branch managers are capable of their duties, a little bit of support from a regional manager could have gone a long way.
Pros
Decent starting pay, pay for your licenses, if you have a good branch manager and referring staff, things can go well for you
Cons
Was bought out by PNC bank. Conversion and communication has been sloppy. Only recognized when things go bad. If you don't have good referring bankers, good luck on incentive.
Advice to Senior Management
Better communication with branch staff, less favoritism, stop being so adimant about forcing products on customers who do not need them.
Pros
I liked working at National City and felt I had a great opportunity for success. They are committed to the success of the Dayton Ohio area and to the people. I believe that PNC will be great and will continue to operate in a positive manner for all concerned.
Cons
Unfortunately the elimination of jobs because of the merger has left many local workers scrambling for lesser paying jobs within the company or unemployed and this leaves a bad taste in the mouth of local customers and former employees.
Advice to Senior Management
I think you should revisit your displaced workers and see what additional things you can do to help them. 12 weeks in this economy is certainly appreciated but hardly adequate for the current time of year or economic climate.
Pros
Great culture
Excellent opportunities
Strategically focused to grow the business
Willing to let managers own and drive the business
Cons
Poor decision/timing on the sub prime market
NCB's acquisition by PNC has identified some cultural business philosophy difference between the two groups.
Advice to Senior Management
Keep your pledge to observe, learn, and analyze the practices in both NCB and PNC before you decide how to proceed.
Pros
Pay was well above average and bonuses were good. 3 weeks vacation plus sick time, 115% match on first 6% in 401k.
Cons
Merger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.
Advice to Senior Management
Get a clue. Your people are the key to success. You say your worried about employee engagement and making the PNC brand synonomous with banking, but if your employees hate you and the customers dont trust you that isn't going to happen.
Pros
Great benefits
Flexible work schedule
Generous expense account
Friendly environment
Competent employees
Competitive incentive comp plan
Cons
Too many layers of management who are not qualified to lead
Managers are selected more on who you know than what you know
Advice to Senior Management
How unfortunate NCB entered the sub-prime market
Pros
Hours are extremely flexible to fit your school schedule. Staff is extremely helpful with their instruction. Opportunity for advancement exists
Cons
Can become monotonous at times, but that is to be expected with most internships.
Advice to Senior Management
The integration with PNC has gone surprisingly smoothly considering the size of the task. Keep up the good work
Pros
National City offered a lot of flexiblity in your work schedule. Depending on your manager, you were given a lot of responsiblity and freedom to do your own thing.
Cons
Some areas of the bank needed lot of work to run efficiently.
Advice to Senior Management
Provide more encouragement and guidance
Pros
Benefits are good and work with me because I have special need children who require appointments and therapies.
Cons
Increase in salary is not much
Advice to Senior Management
Need to give feedback for performance
Pros
Good position to learn and to grow in the Banking industry. Low stress and pays decent for the hrs worked.
Cons
Not much room for advancement past the Branch Manager position due to a lot of bankers and not many managers leaving.
Advice to Senior Management
National City needs to take better care of thier employees in forms of professional development. Many skilled employees leave because there isnt much room for growth.
