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Glassdoor is your free inside look at National City reviews and ratings — including employee satisfaction and approval rating for National City CEO Peter E. Raskind. All 56 reviews posted anonymously by National City employees.

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56 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 8, 2009)

National City Chairman, President, and CEO  Peter E. Raskind

Peter E. Raskind

Chairman, President, and CEO

27% Approve

Details

“Neutral”

3.2
1 - 10 of 56 National City Reviews Sort by  

Nov 8, 2009

2.0

National City Was A Good Place to Work! in Saginaw, MI:   (Current Employee)

Pros

Pay was well above average and bonuses were good. 3 weeks vacation plus sick time, 115% match on first 6% in 401k.

Cons

Merger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.

Advice to Senior Management

Get a clue. Your people are the key to success. You say your worried about employee engagement and making the PNC brand synonomous with banking, but if your employees hate you and the customers dont trust you that isn't going to happen.


Nov 4, 2009

4.0

National City Anonymous in Cleveland, OH:   (Past Employee - 2009)

Pros

Great culture
Excellent opportunities
Strategically focused to grow the business
Willing to let managers own and drive the business

Cons

Poor decision/timing on the sub prime market
NCB's acquisition by PNC has identified some cultural business philosophy difference between the two groups.

Advice to Senior Management

Keep your pledge to observe, learn, and analyze the practices in both NCB and PNC before you decide how to proceed.


Oct 5, 2009

4.0

National City Relationship Manager - Private Client Group in Indianapolis, IN:   (Current Employee)

Pros

Great benefits
Flexible work schedule
Generous expense account
Friendly environment
Competent employees
Competitive incentive comp plan

Cons

Too many layers of management who are not qualified to lead
Managers are selected more on who you know than what you know

Advice to Senior Management

How unfortunate NCB entered the sub-prime market


Sep 17, 2009

4.0

National City Intern in Cleveland, OH:   (Current Employee)

Pros

Hours are extremely flexible to fit your school schedule. Staff is extremely helpful with their instruction. Opportunity for advancement exists

Cons

Can become monotonous at times, but that is to be expected with most internships.

Advice to Senior Management

The integration with PNC has gone surprisingly smoothly considering the size of the task. Keep up the good work


Sep 15, 2009

4.0

National City Anonymous:   (Past Employee - 2009)

Pros

National City offered a lot of flexiblity in your work schedule. Depending on your manager, you were given a lot of responsiblity and freedom to do your own thing.

Cons

Some areas of the bank needed lot of work to run efficiently.

Advice to Senior Management

Provide more encouragement and guidance


Aug 21, 2009

4.0

National City Administrator Assistant in Indianapolis, IN:   (Current Employee)

Pros

Benefits are good and work with me because I have special need children who require appointments and therapies.

Cons

Increase in salary is not much

Advice to Senior Management

Need to give feedback for performance


Aug 14, 2009

4.0

National City Personal Banker in Cincinnati, OH:   (Current Employee)

Pros

Good position to learn and to grow in the Banking industry. Low stress and pays decent for the hrs worked.

Cons

Not much room for advancement past the Branch Manager position due to a lot of bankers and not many managers leaving.

Advice to Senior Management

National City needs to take better care of thier employees in forms of professional development. Many skilled employees leave because there isnt much room for growth.


Aug 10, 2009

3.0

National City Anonymous in Cleveland, OH:   (Current Employee)

Pros

Large corp with lots of job postings with preference always given to internal candidates. Benefits are above average for corporations.

Cons

Politics get in the way of sound management. Management deadlines result in poor performance, employees held accountable, management is not.

Advice to Senior Management

Take time to plan. "Doing" without planning results in "re-doing". Spend less time blaming someone, spend more time preventing issues.


Aug 6, 2009

3.0

National City Analyst:   (Current Employee)

Pros

There are still good people left after PNC took over.
You get the impression they are trying to do a good job.
Surrounded by a LOT of very smart people.

Cons

People are dropping like flies, every day more and more positions are being eliminated (I'm out of here in a few months myself).
It seems that for some positions they are hiring way over-qualified people because the market is so full of unemployed people.

Advice to Senior Management

Change your job postings on the PNC side so it is clear when job location can be flexible.
Revamp your job descriptions to be a true representation of the job responsibilities, at times they are not accurate.
Communicate, communicate, communicate. I know you are trying but there are a lot of confused employees and customers about the transition to PNC.


Jul 27, 2009

2.0

National City Loan Processor:   (Current Employee)

Pros

The money is ok
There is plenty of opportunity for advancement
If you like to travel, the commercial side of mortgages allows you to do that
Because management is so hands off, you do not have people looking over your shoulder. This is good and bad. It's good because if you are a hard worker, you don't need someone breathing down your neck. It's bad when you work with lazy people.
The information flow is TERRIBLE. Management does not relay information well.

Cons

Management is terrible - there is no support, you are expected to figure everything out for yourself
If you do a good job, they will work you to death
The work life balance does not exist
You do not get feedback unless you directly ask for it
There are people that have worked there foro far too long and they kind of "poison" the office
Very corporate
Currently merging with PNC - very limited information has been given out regarding the merger

Advice to Senior Management

I undestand that there is not much you can tell us about the PNC merger, but the 8 months of silence is really starting to take a toll. Your employees are scared and angry. Their attitudes toward their jobs is going downhill. These are hardworking people, but they are extremely discouraged right now. Tell us something! ANYTHING about the merger that you can... and even if you don't know anything, tell us what you are discussing with them. Tell us when you think the final decisions are going to be made. We have been left out in the dark for too long now.

1 - 10 of 56 National City Reviews
National City Overview (NCC )
Web
www.nationalcity.com
Industries
Size
5000+ Employees, $11B+ Revenue
HQ
Cleveland, OH
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