National City Reviews
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Pros
Pay was well above average and bonuses were good. 3 weeks vacation plus sick time, 115% match on first 6% in 401k.
Cons
Merger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.
Advice to Senior Management
Get a clue. Your people are the key to success. You say your worried about employee engagement and making the PNC brand synonomous with banking, but if your employees hate you and the customers dont trust you that isn't going to happen.
Pros
Great culture
Excellent opportunities
Strategically focused to grow the business
Willing to let managers own and drive the business
Cons
Poor decision/timing on the sub prime market
NCB's acquisition by PNC has identified some cultural business philosophy difference between the two groups.
Advice to Senior Management
Keep your pledge to observe, learn, and analyze the practices in both NCB and PNC before you decide how to proceed.
Pros
Great benefits
Flexible work schedule
Generous expense account
Friendly environment
Competent employees
Competitive incentive comp plan
Cons
Too many layers of management who are not qualified to lead
Managers are selected more on who you know than what you know
Advice to Senior Management
How unfortunate NCB entered the sub-prime market
Pros
Hours are extremely flexible to fit your school schedule. Staff is extremely helpful with their instruction. Opportunity for advancement exists
Cons
Can become monotonous at times, but that is to be expected with most internships.
Advice to Senior Management
The integration with PNC has gone surprisingly smoothly considering the size of the task. Keep up the good work
Pros
National City offered a lot of flexiblity in your work schedule. Depending on your manager, you were given a lot of responsiblity and freedom to do your own thing.
Cons
Some areas of the bank needed lot of work to run efficiently.
Advice to Senior Management
Provide more encouragement and guidance
Pros
Benefits are good and work with me because I have special need children who require appointments and therapies.
Cons
Increase in salary is not much
Advice to Senior Management
Need to give feedback for performance
Pros
Good position to learn and to grow in the Banking industry. Low stress and pays decent for the hrs worked.
Cons
Not much room for advancement past the Branch Manager position due to a lot of bankers and not many managers leaving.
Advice to Senior Management
National City needs to take better care of thier employees in forms of professional development. Many skilled employees leave because there isnt much room for growth.
Pros
Large corp with lots of job postings with preference always given to internal candidates. Benefits are above average for corporations.
Cons
Politics get in the way of sound management. Management deadlines result in poor performance, employees held accountable, management is not.
Advice to Senior Management
Take time to plan. "Doing" without planning results in "re-doing". Spend less time blaming someone, spend more time preventing issues.
Pros
There are still good people left after PNC took over.
You get the impression they are trying to do a good job.
Surrounded by a LOT of very smart people.
Cons
People are dropping like flies, every day more and more positions are being eliminated (I'm out of here in a few months myself).
It seems that for some positions they are hiring way over-qualified people because the market is so full of unemployed people.
Advice to Senior Management
Change your job postings on the PNC side so it is clear when job location can be flexible.
Revamp your job descriptions to be a true representation of the job responsibilities, at times they are not accurate.
Communicate, communicate, communicate. I know you are trying but there are a lot of confused employees and customers about the transition to PNC.
Pros
The money is ok
There is plenty of opportunity for advancement
If you like to travel, the commercial side of mortgages allows you to do that
Because management is so hands off, you do not have people looking over your shoulder. This is good and bad. It's good because if you are a hard worker, you don't need someone breathing down your neck. It's bad when you work with lazy people.
The information flow is TERRIBLE. Management does not relay information well.
Cons
Management is terrible - there is no support, you are expected to figure everything out for yourself
If you do a good job, they will work you to death
The work life balance does not exist
You do not get feedback unless you directly ask for it
There are people that have worked there foro far too long and they kind of "poison" the office
Very corporate
Currently merging with PNC - very limited information has been given out regarding the merger
Advice to Senior Management
I undestand that there is not much you can tell us about the PNC merger, but the 8 months of silence is really starting to take a toll. Your employees are scared and angry. Their attitudes toward their jobs is going downhill. These are hardworking people, but they are extremely discouraged right now. Tell us something! ANYTHING about the merger that you can... and even if you don't know anything, tell us what you are discussing with them. Tell us when you think the final decisions are going to be made. We have been left out in the dark for too long now.
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