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National Express Group
3.0 of 5 8 reviews
www.nationalexpressgroup.com London, United Kingdom 5000+ Employees

National Express Group Reviews

Updated May 8, 2013

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3.0 8 reviews

                             

50% Approve of the CEO

National Express Group Group CEO Dean Finch

Dean Finch

(4 ratings)

50% of employees recommend this company to a friend
8 Employee Reviews
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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great office and coworkers at NEC

Anonymous Employee (Former Employee)
Warrenville, IL

I worked at National Express Group full-time for more than a year

ProsGreat culture
Employee events
Flexible management

ConsLack of tuition reimbursement
Lack of manager feedback

Advice to Senior ManagementProvide feedback to employees on an on going basis

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

You have never seen turnover like this anywhere, worst finance team to work for

Anonymous Employee (Former Employee)

I worked at National Express Group

ProsNone, it is an unbearable place to work. This is in reference to the Warrenville, IL office.

ConsThe turnover throughout the company is unbelievable, especially in the finance/accounting team. Management are not role models. Very disorganized assignments, fire-drills, and requests lead to useless long hours. Management will throw you under the bus to advance their career. You are set up to fail. Very hard to respect management, especially in finance.

Advice to Senior ManagementGet family oriented people in management. Most people work to live, not live to work

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Corporate moral is very low (very very low....)

Corporate Staff (Former Employee)
Warrenville, IL

I worked at National Express Group full-time for more than 3 years

ProsNone really that I can think of besides the fact that you're getting a paycheck.

ConsToo many changes in the management hierarchy. No sense of stability and your work isn't valued. Also, too many unrealistic cost cutting initiatives being rolled out with a straight face.

Advice to Senior ManagementStand firm on the ground and have realistic goals in mind - otherwise you will keep loosing valued employees.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

It is a good company to work for to gain experience

Recruiting Specialist (Former Employee)
Warrenville, IL

I worked at National Express Group

Prosmid level managers are great

ConsInstability, negative work environment, too many changes to company direction

Advice to Senior ManagementFind a better way to communicate with employees that they may be losing their job

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

You will either love or hate working at NEC, no gray areas.

General Manager (Former Employee)
Warrenville, IL

I worked at National Express Group

ProsGood people in many areas
Strong senior management team
Many well experienced and educated professionals

ConsField support is weak
Many managers on regional level are not qualfied or very professional

Advice to Senior ManagementReview your field personnel that are representing you in the marketplace and make many changes.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Customer Relations Executive

Anonymous Employee (Former Employee)

I worked at National Express Group full-time for more than a year

ProsFree Bus Pass, that's pretty much it.

ConsCustomer expect the earth from Coach, Management only care about profit and this can be felt throughout the ranks.

Advice to Senior ManagementInvest in the staff members.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Excellent.

Customer Service Advisor (Current Employee)
London, England (UK)

I have been working at National Express Group full-time for more than a year

ProsIt is very laid back, as long as you get your work done - no one bothers you. I like this work style approach. I managed to get everything done but was not bombarded and suffocated.

ConsThere aren't any to be honest that I could particularly think of.

Advice to Senior ManagementUpper management is closed off, you don't get to see the UPPER management much but lower management, yes you do.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

I Love my job

Anonymous Employee (Current Employee)

I have been working at National Express Group full-time

ProsLook forward to work with friendly people every day

Consnever get told of any changes, etc. always last minute.

– I'm optimistic about the outlook for this company

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