Glassdoor is your free inside look at National Express Group reviews and ratings — including employee satisfaction and approval rating for National Express Group CEO Dean Finch. All 8 reviews posted anonymously by National Express Group employees.
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Dean Finch
I worked at National Express Group full-time for more than a year
Pros – Great culture
Employee events
Flexible management
Cons – Lack of tuition reimbursement
Lack of manager feedback
Advice to Senior Management – Provide feedback to employees on an on going basis
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-01 10:25 PDT
I worked at National Express Group
Pros – None, it is an unbearable place to work. This is in reference to the Warrenville, IL office.
Cons – The turnover throughout the company is unbelievable, especially in the finance/accounting team. Management are not role models. Very disorganized assignments, fire-drills, and requests lead to useless long hours. Management will throw you under the bus to advance their career. You are set up to fail. Very hard to respect management, especially in finance.
Advice to Senior Management – Get family oriented people in management. Most people work to live, not live to work
2013-05-08 19:12 PDT
I worked at National Express Group full-time for more than 3 years
Pros – None really that I can think of besides the fact that you're getting a paycheck.
Cons – Too many changes in the management hierarchy. No sense of stability and your work isn't valued. Also, too many unrealistic cost cutting initiatives being rolled out with a straight face.
Advice to Senior Management – Stand firm on the ground and have realistic goals in mind - otherwise you will keep loosing valued employees.
No, I would not recommend this company to a friend
2012-10-19 17:38 PDT
I worked at National Express Group
Pros – mid level managers are great
Cons – Instability, negative work environment, too many changes to company direction
Advice to Senior Management – Find a better way to communicate with employees that they may be losing their job
No, I would not recommend this company to a friend
2011-03-08 15:34 PST
I worked at National Express Group
Pros – Good people in many areas
Strong senior management team
Many well experienced and educated professionals
Cons – Field support is weak
Many managers on regional level are not qualfied or very professional
Advice to Senior Management – Review your field personnel that are representing you in the marketplace and make many changes.
Yes, I would recommend this company to a friend
2011-02-18 17:56 PST
I worked at National Express Group full-time for more than a year
Pros – Free Bus Pass, that's pretty much it.
Cons – Customer expect the earth from Coach, Management only care about profit and this can be felt throughout the ranks.
Advice to Senior Management – Invest in the staff members.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-31 06:25 PDT
I have been working at National Express Group full-time for more than a year
Pros – It is very laid back, as long as you get your work done - no one bothers you. I like this work style approach. I managed to get everything done but was not bombarded and suffocated.
Cons – There aren't any to be honest that I could particularly think of.
Advice to Senior Management – Upper management is closed off, you don't get to see the UPPER management much but lower management, yes you do.
Yes, I would recommend this company to a friend
2012-09-14 11:48 PDT
I have been working at National Express Group full-time
Pros – Look forward to work with friendly people every day
Cons – never get told of any changes, etc. always last minute.
– I'm optimistic about the outlook for this company
2012-06-27 23:36 PDT
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No thanks – I'll just look around