National Foreign Language Center, University of Maryland

  www.nflc.org
  www.nflc.org
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National Foreign Language Center, University of Maryland Reviews

Updated August 21, 2014
Updated August 21, 2014
12 Reviews
3.3
12 Reviews
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Dr. Catherine Ingold
8 Ratings

Employee Reviews

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  1.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator  in  College Park, MD
    Former Employee - Coordinator in College Park, MD

    I worked at National Foreign Language Center, University of Maryland full-time for more than a year

    Pros

    Flexible Schedule
    Close to home
    Time off
    University Benefits
    Friendly co-workers

    Cons

    Negotiating with other employees.
    Not a whole lot of communication from upper management.

    Advice to ManagementAdvice

    Talk to your employees and be honest with them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subject Matter Expert  in  College Park, MD
    Current Employee - Subject Matter Expert in College Park, MD

    I have been working at National Foreign Language Center, University of Maryland as an intern for less than a year

    Pros

    Good Salary, Managers, work-Life Balance
    Very good kitchen and coffee machines

    Cons

    No growth opportunity in my case

    Recommends
  3.  

    My experience at The NFLC was terrible. I was bullied and treated unfairly. Others were treated poorly as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Foreign Language Center, University of Maryland full-time for more than 5 years

    Pros

    The best reason to work there is because it's part of the University of Maryland (UMD). The UMD has great benefits.

    Cons

    A lot of the staff are in jobs they are not qualified to do.

    Advice to ManagementAdvice

    While the upper management are all hired as full-time permanent employees, all others are only hired on yearly contracts. If they offer full-time permanent positions for others, they will attract better employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It has been rewarding to work with international colleagues but management is unethical and apathetic to employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Riverdale, MD
    Current Employee - Coordinator in Riverdale, MD

    I have been working at National Foreign Language Center, University of Maryland full-time for more than 3 years

    Pros

    Working with colleagues of various cultural, national, religious and language backgrounds. Ability to take classes and obtain degrees from the University of Maryland at little to not cost.

    Cons

    The management team is detrimental to health and growth of the company. They will praise employees one month and fire them the next. They have little to no knowledge of the capabilities of the people they've hired and would rather outsource than encourage employee development from within. They have given themselves multiple, substantial raises, while laying off staff. Above all, they lack strategic vision and team building capabilities.

    Advice to ManagementAdvice

    Learn what it means to be leader of team, and learn to take constructive criticism from employees. Realize you cannot run an organization by yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Challenging work, great co-wokers, good place to gain experience in language services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Developer  in  College Park, MD
    Current Employee - Instructional Developer in College Park, MD

    I have been working at National Foreign Language Center, University of Maryland full-time for more than a year

    Pros

    Middle managers are young and energetic. They care about their team members. The work is interesting and the experience can help developers find other jobs in language services. Faculty members are knowledgable and most are willing to help developers improve their skills even more. Work schedules are flexible.

    Cons

    Work is tied to contracts so the work can be limited to 6 months or 1 year. Deadlines can be tight. Some faculty members are more kind and helpful than others.

    Advice to ManagementAdvice

    All hourly developers are paid the same wage no matter what experience they have. Developers with PhDs are paid the same as developers with 4 year degrees. Some developers have more degrees and experience than some faculty members. Developers should be paid based on their education and experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Satisfying work in a collaborative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  College Park, MD
    Current Employee - Anonymous Employee in College Park, MD

    I have been working at National Foreign Language Center, University of Maryland full-time for less than a year

    Pros

    I really like the people at NFLC. I like the opportunity to collaborate with team members. My team managers are very patient and they are always willing to answer questions. My project managers understand the challenges and difficult deadlines. I feel a sense of pride and satisfaction when my work is ready for delivery.

    Cons

    I keep getting short (6 month) contracts. I like working at NFLC but would like a contract for a year (or more).

    Advice to ManagementAdvice

    My advice to senior management is to find a way to offer longer contracts with benefits. My advice to project and team managers is to keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Foreign Language Center, University of Maryland full-time

    Pros

    For full-time staff there are wonderful benefits. Lots of leave, holidays, and tuition remission for staff and family. The Center provides additional benefits such as telecommuting and flex hours which makes it a very family friendly employer. Many of the management staff have been promoted from within, so career growth is positive. They also have a generous professional development program after you have been there for one year. Free parking.

    Cons

    Although it is part of the University of Maryland, it is not an academic center. They exist on federal contracts so sequestration impacts their work. Some of the negative comments I believe by staff who were hired to work on those contracts and were told at the beginning the length of the contract they are working on.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Decent pay, terrible in pretty much every other way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Foreign Language Center, University of Maryland full-time for more than a year

    Pros

    Most coworkers are fun and interesting, and the pay is actually pretty decent given the work that's expected of you. It's good experience if you're interested in a second language acquisition/test development career.

    Cons

    Work can be boring and repetitive, and god help you if your job entails interacting with so-called "subject matter experts." This isn't to say that there aren't any great SMEs, because there are, but sadly the majority have zero skills beyond the fact that they happen to speak a critical language. They can barely use a computer, can't follow basic instructions or be bothered to put any reasonable amount of effort into anything. If their work then becomes your work (as it often does), you're in for a world of hurt. Get this: some of them actually copy and paste from Google translate rather than do their own translations in their native language.

    Beyond these specific issues, the NFLC generally is dying a quick death thanks to the incompetent management of both particular projects and the organization as a whole. My team was constantly behind on deadlines, which could have been avoided if management actually had actually put some thought into the situation. The clients were never happy about this, and it'll probably hurt future funding opportunities. Which is another issue: the place hasn't managed to bring in any funding for a long time, and the organization is literally falling apart as a result. People are getting laid off left and right, and once they closed the whole office and made everyone leave at 2pm for no apparent reason. Would you want to work for a place that doesn't have the wherewithal to stay open during normal business hours for one day?

    Advice to ManagementAdvice

    Raze the building, move somewhere far away and drink until you forget that the NFLC ever existed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    I had a great learning experience here couple with very helpful team members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subject Matter Expert  in  Riverdale, MD
    Current Employee - Subject Matter Expert in Riverdale, MD

    I have been working at National Foreign Language Center, University of Maryland full-time for less than a year

    Pros

    Flexible schedule, friendly co-workers, collaborative environment

    Cons

    They hire contractually and there is very little room for growth. For someone who has years of experience, the salary is low and there are no benefits.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great co-workers; abysmal management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Foreign Language Center, University of Maryland full-time

    Pros

    The work/life balance has been mostly good, and my co-workers have been good people to work with. Unfortunately, the "honeymoon phase" at NFLC never lasts long.

    Cons

    The NFLC is a sinking ship, and everyone here from entry-level employees to top management knows it. The business development team has clearly dropped the ball on their jobs, and the management has an appalling lack of business sense and sound ethics. Because of this, no new work is coming in to the center, and management is reacting by firing everyone they possibly can. At NFLC, you aren't treated as an employee. You're simply a dollar sign subtracting from the directors' paychecks. From one corner of their mouths, they will praise the good work you've done and tell you that they couldn't have done the work without you. Out of the other corner, they'll tell you to pack your things and leave. There is no incentive here to care about your work or to do a good job if it has absolutely no meaning or bearing on whether or not you can keep your job.

    Advice to ManagementAdvice

    If you are being honest when you say that you appreciate your employees' work, skill, and expertise, then stop liquidating the talent from the NFLC. When (or if) the lights stay on long enough for new work to come in, you won't have any trained employees left to do the job, and the quality of the work is going to plummet.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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