National General Insurance

  www.nationalgeneral.com
  www.nationalgeneral.com

National General Insurance Reviews

Updated October 28, 2014
Updated October 28, 2014
184 Reviews
2.5
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
National General Insurance President Byron Storms
Byron Storms
54 Ratings

Review Highlights

Pros
  • There are some very hard working people at this company inspite of (you fill in the blank) (in 11 reviews)

  • Pros - I work with some pretty great people (in 10 reviews)


Cons
  • If you get stuck in the cross hairs of upper management or they decide they don't like you you're done (in 14 reviews)

  • Company has no vision and there is no long term planning (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best Job EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Cleveland, OH
    Current Employee - Sales Agent in Cleveland, OH

    I have been working at National General Insurance full-time (more than an year)

    Pros

    VERY Great compensation. Some people can make $100,000 at an entry level job if you put effort into it.

    The Culture is what makes the work place. Family feeling.

    Management treats themselves as one of you. You are your own CEO.

    Cons

    I have no cons for this job. If you don't like a normal work week or working in a downtown area, then that could be your con.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Winston-Salem, NC
    Former Employee - Claims Representative in Winston-Salem, NC

    I worked at National General Insurance full-time (more than an year)

    Pros

    The salary was great. The ablitily to signup for extra overtime

    Cons

    hrs sitting (like any other call center

    Advice to ManagementAdvice

    just be aware that we are humans and take prided in your company

    Recommends
    Approves of CEO
  3.  

    opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National General Insurance full-time (more than an year)

    Pros

    co workers are friendly

    Cons

    work load is not realistic

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Very unfulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Cleveland, OH
    Former Employee - Claims Representative in Cleveland, OH

    I worked at National General Insurance full-time (more than an year)

    Pros

    Most employers are very hard working and dedicated to their jobs.

    Cons

    As a prior reviewer put it - once in the cross hairs - forget it.

    Advice to ManagementAdvice

    Be fair - don't say it is ok to make mistakes when there is no truth to that.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    A solid company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National General Insurance

    Pros

    Good people to work with

    Cons

    Too many changes in leadership

  7. 1 person found this helpful  

    A lot of management change in a short amount of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National General Insurance full-time (more than 3 years)

    Pros

    Great people to work with

    Cons

    Management changes disrupting to many employees

    Advice to ManagementAdvice

    Focus on retaining talented employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Seriously?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims in Ontario, CA
    Current Employee - Claims in Ontario, CA

    I have been working at National General Insurance full-time (more than an year)

    Pros

    I get paid on time.

    Cons

    Specific managers - BI managers and their all girls club...hr issue anyone? MD managers that are behind while other managers are up to date. It is a metrics driven place...what the heck is going on when a manger is dragging you down? A CR would be put on warning and eventually terminated. What's up with that?

    Advice to ManagementAdvice

    Flush the BI side out. Get rid of of the DCM as that level of management is the core reason for the poor environment. Terminate the employees that are bringing the office numbers down. Get with it...the company is profit driven...at least act like you are onboard and let the leaches go! I say no opinion on the CEO because I think that if he knew what was going on he would take action...my gut tells me that the upper management feeds him BS as opposed to reality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Most miserable place to work I've ever experienced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Saint Louis, MO
    Former Employee - Anonymous in Saint Louis, MO

    I worked at National General Insurance full-time (more than 3 years)

    Pros

    A steady paycheck and the Co workers were the only pros to working here.

    Cons

    I have since left this company and work for a different insurance company. My life has made a complete turn around now that I work for an amazing company. Life at National General was so bad my family life suffered, I was even prescribed medication due to my extreme anxiety from working here.
    Money is the only thing this place cares about. You're just a number and the president of the company has no clue who you are or what you do there. The only thing consistent about management is their inconsistency. You get 4 different answers from 4 different supervisors. The systems don't work and they expect you to b/s your way through calls with customers. This whole company is shady and a revolving door.

    Advice to ManagementAdvice

    Properly train your management staff, and work on building a relationship and morale with your staff. Proper training for all staff and enough staff for an acceptable work load. Correct your computer systems so that they work!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Starting pay used to be much higher, good opportunity for call center experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Service Representative
    Former Employee - Insurance Service Representative

    I worked at National General Insurance full-time (more than an year)

    Pros

    Great Co workers, casual dress

    Cons

    High turnover rate, constant changes in rules and regulations

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Opportunity Abounds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Current Employee - Anonymous Employee in Winston-Salem, NC

    I have been working at National General Insurance full-time (more than 5 years)

    Pros

    Great benefits and competitive compensation. With the recent move to Madison Park, the culture is changing rapidly. There are still system challenges but we are improving there as well. Every challenge presents an opportunity to add value. We have definitely changed gears and are moving rapidly in a very positive direction. It's a great time to be an employee of National General!

    Cons

    Negative attitudes are a challenge in any work environment. Management has recognized the issue with workloads and is working to make it better. Be encouraged that they are hearing us and are taking strides to improve. Some of us need to adjust our expectations and realize that it may not happen overnight.

    Advice to ManagementAdvice

    Get in the weeds; sit with your front-line employees to really understand their work enviroment. See first-hand not only their challenges, but also their strengths in action and show them that you care.

    Recommends
    Positive Outlook
    Approves of CEO

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