National Government Services

  www.ngsmedicare.com
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National Government Services Reviews

Updated Jun 19, 2014

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All Employees Current Employees Only

2.6 15 reviews

100% Approve of the CEO

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Sandra Miller

(1 ratings)

33% of employees recommend this company to a friend
15 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The company is a good, however the medicare department I not recommend, because there is talk the department may close.

    Credential Specialist (Current Employee) Harrisburg, PA

    ProsThere is plenty of overtime, and flexible hours

    ConsThe department I worked in was not concern with the safety of their employees

    Advice to Senior ManagementConsider discussing with supervisor how to handle employee bullying and threats.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Medicare Audit and Reimbursement

    Audit and Reimbursement Auditor (Former Employee) Manchester, NH

    ProsNone that I can think of.

    ConsPoor morale due to poor management.

    Advice to Senior ManagementI can't give very much advice to management that is poor and doesn't expect to improve.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Miserable place to be a contractor

    Anonymous Employee (Former Employee)

    ProsThey have high standards for confidentiality.

    ConsThey treat contractors like employees - expect you to be available 24/7 - but they don't respect the fact that you have no paid time off. They schedule you to be on call or to travel with no notice. I worked with a man who desperately needed anger management counseling.

    Advice to Senior ManagementDon't allow long term male employees to get away with sexism and other inappropriate behavior like constant swearing and dirty jokes. If a contractor behaved like some of your employees did they would be terminated immediately. Your double standard is amazing. Some people treat contractors like we are sub-human.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Software tester

    Anonymous Employee (Former Employee)

    ProsGood benefits, at least when I was there.

    ConsTerrible management, no continuing education or process improvement

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Help Desk Tier 1

    Help Desk Tier I (Current Employee) Louisville, KY

    ProsGreat hours for the work schedule, including weekends used for overtime

    ConsA lot of information to learn

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Used to be a good place to work.

    Audit and Reimbursement Auditor (Former Employee) Indianapolis, IN

    ProsBenefits are very good. The pay is reasonable. Good group of people to work with. A lot of training provided when staff available to train.

    ConsNew contract not bid correctly for the amount of work to be completed. Computer system crashes and work is lost or delayed. Very stressful place to work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Want a stress-free and work/life balance life: do not work here!

    Financial Analyst (Former Employee) Indianapolis, IN

    ProsReceiving benefits from the parent company: WellPoint. That's the only positive thing about working here at NGS!

    Cons- Lots of work! No work/life balance if you work here!
    - Compensation does NOT equal all precious time you spent on the job! YOU WORK MORE THAN YOU ARE COMPENSATED!
    - No established procedures. No formal training. You are on your own and expected to know every thing from the get-go!!!
    - Bad immediate supervisor!
    - Extremely bad leadership!!!
    - Bad group leaders! They might be good at what they are doing but they got no clue about management!
    - No wonder the turnover rate here is EXTREMLY HIGH!!!

    IN SUMMARY: if you love your life, do NOT work here!

    Advice to Senior ManagementMicro management and favortism are a "NO - NO" policy for any work environment!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good company to work for if you can handle the possibility of getting laid off if a contract is lost.

    Refund Investigator (Current Employee) Indianapolis, IN

    ProsThe benefits are good and the ability to get a good work life balance is nice. Management is approachable and easy to get along with.

    ConsJobs are unstable because they depend on government contracts getting renewed. Recent job cuts and layoffs have cut down on advancement opportunities. High competition for government contracts is putting pressure on the company to keep the pay low.

    Advice to Senior ManagementDiversify your customer base away from government contracting. Be willing to pay for talent.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    They do not practice what they preach

    Nurse Medical Management (Former Employee) Indianapolis, IN

    Prosnot hard work physically, don't work up a sweat

    ConsEmpty promises to keep you pumping and making the numbers look good. Management gets the credit, but it's the associates who did the work. Do not follow through with promises of bonuses or promotions

    Advice to Senior Managementpractice what you preach

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Sorry upper management decision making in a post medicare reform world.

    Information Technology (Former Employee) Indianapolis, IN

    ProsSomewhat competitive benefits. Great PTO program if it lasts. A few outstanding managers and employees still work there, but who knows how long they'll last.

    ConsUpper management is completely disconnected with staff and each other. Numerous costly, redundant and duplicated projects initiated due to lack of cohesive and uniform inter-departmental decision making. Each department seems to be "on an island" planning projects, backed by uninvolved and self-centered department heads who find it easier to just ok something rather than analyze and evaluate the financial and business needs of the company. How do you compensate for this incompetence and the lost revenue? Layoffs of course! Once again, taking the easy road..

    Advice to Senior ManagementGet your act together! Talk to other department heads and figure out what's going on in their world. Maybe lose the ego and accept some advice from your staff. Take that refresher accounting class. Get the company lean and learn how to run a financially sound and competetive business. Win contracts through innovation and hard work. Don't shed jobs to cover up for incompetance.

    No, I would not recommend this company to a friend

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