National Government Services Reviews

I have been working at National Government Services full-time for more than 10 years

Pros – The benefits are good and the ability to get a good work life balance is nice. Management is approachable and easy to get along with.

Cons – Jobs are unstable because they depend on government contracts getting renewed. Recent job cuts and layoffs have cut down on advancement opportunities. High competition for government contracts is putting pressure on the company to keep the pay low.

Advice to Senior Management – Diversify your customer base away from government contracting. Be willing to pay for talent.

Yes, I would recommend this company to a friend

I worked at National Government Services full-time for less than a year

Pros – Receiving benefits from the parent company: WellPoint. That's the only positive thing about working here at NGS!

Cons – - Lots of work! No work/life balance if you work here!
- Compensation does NOT equal all precious time you spent on the job! YOU WORK MORE THAN YOU ARE COMPENSATED!
- No established procedures. No formal training. You are on your own and expected to know every thing from the get-go!!!
- Bad immediate supervisor!
- Extremely bad leadership!!!
- Bad group leaders! They might be good at what they are doing but they got no clue about management!
- No wonder the turnover rate here is EXTREMLY HIGH!!!

IN SUMMARY: if you love your life, do NOT work here!

Advice to Senior Management – Micro management and favortism are a "NO - NO" policy for any work environment!

No, I would not recommend this company to a friend

I worked at National Government Services

Pros – not hard work physically, don't work up a sweat

Cons – Empty promises to keep you pumping and making the numbers look good. Management gets the credit, but it's the associates who did the work. Do not follow through with promises of bonuses or promotions

Advice to Senior Management – practice what you preach

No, I would not recommend this company to a friend

I worked at National Government Services

Pros – Somewhat competitive benefits. Great PTO program if it lasts. A few outstanding managers and employees still work there, but who knows how long they'll last.

Cons – Upper management is completely disconnected with staff and each other. Numerous costly, redundant and duplicated projects initiated due to lack of cohesive and uniform inter-departmental decision making. Each department seems to be "on an island" planning projects, backed by uninvolved and self-centered department heads who find it easier to just ok something rather than analyze and evaluate the financial and business needs of the company. How do you compensate for this incompetence and the lost revenue? Layoffs of course! Once again, taking the easy road..

Advice to Senior Management – Get your act together! Talk to other department heads and figure out what's going on in their world. Maybe lose the ego and accept some advice from your staff. Take that refresher accounting class. Get the company lean and learn how to run a financially sound and competetive business. Win contracts through innovation and hard work. Don't shed jobs to cover up for incompetance.

No, I would not recommend this company to a friend

I worked at National Government Services

Pros – Great compensation and benefits, including plenty of PTO. Company has a great culture. Communication between management and associates is strong.

Cons – In the new MAC environment, competition is tough. The company's record for winning/retaining business could be better. Uncertainity of future government contracts makes for a very stressful environment.

Advice to Senior Management – I would encourage leadership at National Government Services to look for new business opportunities outside of the limited MAC contracts.

Yes, I would recommend this company to a friend

I have been working at National Government Services

Pros – Compensation, flexibility, cross-training, always looking to improve business processes, and work @ home opportunities.

Cons – One major customer means all your eggs are in one basket. MAC world is becoming more competitive.

Advice to Senior Management – Involve frontline early in looking for ways to improve business processes. Reduce/eliminate confusing/lengthy SOPs. Freeze pay raises to save money.

Yes, I would recommend this company to a friend

I have been working at National Government Services

Pros – A division of Wellpoint (Anthem Blue Cross). Pretty good benefit package. Salary is competitive.

Cons – Ineffective management. Strategic decisions are not well thought out. No regard for people beyond the bottom line. Unable to properly manage change and uncertainty. National company with no understanding of front line operations. Government contractor.

Advice to Senior Management – Don't change things strictly for change sake. Doing the same thing wrong over and over again is insanity.

No, I would not recommend this company to a friend

I have been working at National Government Services

Pros – Good company benefits and salary.

Cons – Work depends on contract awards.

I have been working at National Government Services

Pros – Decent benefits under the WellPoint umbrella. Competitive pay. Work at home options. Experienced and knowledgeable staff in Medicare contracting. Strong IT department.

Cons – Company is struggling to transition from Title 18 to JMAC environment. Organization has way too much overhead to compete with dirt cheap bids from new competitors who hide a good deal of their costs in their private side business. Over half dozen layoffs in past year. No raises, cuts in health benefits, reduced bonuses.

Advice to Senior Management – Just like you did with shutting down two of your largest offices, be sure to keep giving people advance notice of pending layoffs/changes. Be sure to reward the people who stick with you through this transition. .