National Grid Reviews

Updated July 23, 2015
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3.3
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Approve of CEO
National Grid Chief Executive Steve Holliday
Steve Holliday
38 Ratings

Pros
  • Excellent benefits, great work-life balance, fair pay (through union membership), central location in downtown Syracuse (in 8 reviews)

  • Lots of opportunities and a long career (in 4 reviews)

Cons
  • Being a big company that has been doing this for a long time, it can be a little set in its ways (in 3 reviews)

  • No One has a clue what they are doing (in 3 reviews)

More Pros and Cons

85 Employee Reviews

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  1. Technical Writer/Process Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer/Process Analyst in Gloucester, MA
    Former Employee - Technical Writer/Process Analyst in Gloucester, MA

    I worked at National Grid (More than a year)

    Pros

    The Project Managers were committed and professional.

    Cons

    There was a lot of repetition in the work and confusion.


  2. Helpful (1)

    Good Luck!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Forest Hills, NY
    Current Employee - Analyst in Forest Hills, NY

    I have been working at National Grid full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    -Depending on your direct manager, the work from home option is probably the biggest pro here. -Benefits and 401K are also good and should be taken advantage of.

    Cons

    -Very poor management style (lower levels have no say and feedback not taken seriously) -Not very good at promoting and developing employees from within (Promote unqualified or hire from outside for twice the amount and ask other to train them). -Salary levels are not in line with market (either grossly underpaid or overpaid) -Year end Performance reviews are laughable at best, convoluted/bias process -Workplace morale is lowest it's ever been

    Advice to Management

    Listen to employees, they actually do the work that keeps the company moving forward!


  3. Call Center Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Brooklyn, NY
    Former Employee - Call Center Supervisor in Brooklyn, NY

    I worked at National Grid (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fair compensation program between salary and bonus

    Cons

    Leadership was lacking in direction


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  5. Operations Intern

    • Career Opportunities
    Former Employee - Operations Intern in Waltham, MA
    Former Employee - Operations Intern in Waltham, MA

    I worked at National Grid (More than a year)

    Pros

    Great people to work with. Very flexible on what your work hours can be. Learned a lot of about natural gas service

    Cons

    There was no clear supervisor for the intern program, which meant no one was willing to teach me anything or give me any real responsibility. Tasks ended up being data entry, customer service calls and performing inventory checklists. Communicating with anyone else in the company is a nightmare.


  6. Fantastic starting job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Literally a family. Full of father and son duos and many many employees with 20+ years at the company. Pay is fantastic starting out and contractual raises and overtime makes this job just about the best you can get right out of college

    Cons

    Early morning start times can be a pain with Long Island traffic


  7. Senior Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Brooklyn, NY
    Current Employee - Senior Analyst in Brooklyn, NY

    I have been working at National Grid (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Flex Schedule (Work From Home) - Full Benefits - 401K w/ Match - Opportunity to move within organization

    Cons

    - Poor Management - Very Political - Outdated Technology - Too many contractors and vendors (not enough internal knowledge or support)

    Advice to Management

    Pay attention to the customer and to employee needs. National Grid has the ability to be an amazing company with great employees. Start investing in Technology and stop trying to save a dollar.


  8. Helpful (2)

    ITSM Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITSM in Boston, MA
    Current Employee - ITSM in Boston, MA

    I have been working at National Grid

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The contract rates are good for senior roles where you bring allot of experience to the table.

    Cons

    IT senior management is the worst in terms of team building and leadership. When you have an introvert as CTO and the Global Head of IS Service Integration & Operations cant look anyone in the eye upon introduction or follow-up face-2-face meetings- it's most dysfunctional. Plus, Head of I&O has worst linkedIn photo- so Adam Ant from 1980's- oh no mate. IT senior management able to sell the C Level leadership team allot of BS on how best to run IT.. Step 1: outsource for 2-3 years to get cost savings Step 2: in-source after 2-3 when outsourced vendors have totally messed up your business systems Step 3: have IT Senior Mgmt blame Contracts to save their bloody selfs! Total amazing how C-Level leadership falls for this trick every time, and not just at NG.

    Advice to Management

    Listen to IT staff a bit lower down in ranks for a dose of reality and good management advice.


  9. Little Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Waltham, MA
    Current Employee - Director in Waltham, MA

    I have been working at National Grid

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, the employees, the ability to do the job with little support.

    Cons

    Leadership and lack thereof. Technology.

    Advice to Management

    It's time to be bold and move the company out of the 80's and into the modern era.


  10. terrible corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Waltham, MA
    Current Employee - Senior Analyst in Waltham, MA

    I have been working at National Grid full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    lots of oppurtunity to improve different areas

    Cons

    Lots of cons: poor management, poo development oppurtunites, no rasies, low bonuses

    Advice to Management

    Fire all SVPs and hire. Most have no idea what they are doing and never take accountability


  11. consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Consultant in Lodi, NJ
    Former Employee - Engineering Consultant in Lodi, NJ

    I worked at National Grid full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great teamwork and interactions among colleagues

    Cons

    Office politics can play a major role in decision makings. Micromanagement is an understatement



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