National Grid Reviews

Updated September 1, 2015
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3.3
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Recommend to a friend
Approve of CEO
National Grid Chief Executive Steve Holliday
Steve Holliday
40 Ratings

Pros
  • Excellent benefits, great work-life balance, fair pay (through union membership), central location in downtown Syracuse (in 8 reviews)

  • Lots of opportunities and a long career (in 4 reviews)

Cons
  • Being a big company that has been doing this for a long time, it can be a little set in its ways (in 3 reviews)

  • No One has a clue what they are doing (in 3 reviews)

More Pros and Cons

89 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Excellent Pay but the bar for performance is high. Complex industry which requires a lot of knowledge. Challenging work which requires the best performers.

    Cons

    There really are no cons to working at this company.

    Advice to Management

    None.


  2. National Grid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gas Sales Support - Contractor in Waltham, MA
    Former Employee - Gas Sales Support - Contractor in Waltham, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at National Grid (Less than a year)

    Pros

    Good people, Good work environment, No micro managing

    Cons

    I couldn't find any


  3. Associate Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Boston, MA
    Current Employee - Associate Analyst in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at National Grid full-time (More than a year)

    Pros

    Great Benefits package. 3 weeks paid vacation time. etc. generous pay package when entering into company. work from home options.

    Cons

    Lack of communication across functional groups. Hard to move up in the company. Once in salary increases are hard to come by. Lot of office politics.

    Advice to Management

    listen to employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to intern for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great pay, hands-on experience. Grid has a great employee community, and there are countless departments to work for if you don't like what you're doing in one of them.

    Cons

    There wasn't always consistent or enough work. Some projects were pretty basic and didn't teach me much, but these were kept to a minimum.


  6. Technical Writer/Process Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer/Process Analyst in Gloucester, MA
    Former Employee - Technical Writer/Process Analyst in Gloucester, MA

    I worked at National Grid (More than a year)

    Pros

    The Project Managers were committed and professional.

    Cons

    There was a lot of repetition in the work and confusion.


  7. Helpful (1)

    Good Luck!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Forest Hills, NY
    Current Employee - Analyst in Forest Hills, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at National Grid full-time (More than 5 years)

    Pros

    -Depending on your direct manager, the work from home option is probably the biggest pro here. -Benefits and 401K are also good and should be taken advantage of.

    Cons

    -Very poor management style (lower levels have no say and feedback not taken seriously) -Not very good at promoting and developing employees from within (Promote unqualified or hire from outside for twice the amount and ask other to train them). -Salary levels are not in line with market (either grossly underpaid or overpaid) -Year end Performance reviews are laughable at best, convoluted/bias process -Workplace morale is lowest it's ever been

    Advice to Management

    Listen to employees, they actually do the work that keeps the company moving forward!


  8. Call Center Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Brooklyn, NY
    Former Employee - Call Center Supervisor in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at National Grid (More than a year)

    Pros

    Fair compensation program between salary and bonus

    Cons

    Leadership was lacking in direction


  9. Operations Intern

    • Career Opportunities
    Former Employee - Operations Intern in Waltham, MA
    Former Employee - Operations Intern in Waltham, MA

    I worked at National Grid (More than a year)

    Pros

    Great people to work with. Very flexible on what your work hours can be. Learned a lot of about natural gas service

    Cons

    There was no clear supervisor for the intern program, which meant no one was willing to teach me anything or give me any real responsibility. Tasks ended up being data entry, customer service calls and performing inventory checklists. Communicating with anyone else in the company is a nightmare.


  10. Fantastic starting job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Literally a family. Full of father and son duos and many many employees with 20+ years at the company. Pay is fantastic starting out and contractual raises and overtime makes this job just about the best you can get right out of college

    Cons

    Early morning start times can be a pain with Long Island traffic


  11. Senior Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Brooklyn, NY
    Current Employee - Senior Analyst in Brooklyn, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at National Grid (More than 8 years)

    Pros

    - Flex Schedule (Work From Home) - Full Benefits - 401K w/ Match - Opportunity to move within organization

    Cons

    - Poor Management - Very Political - Outdated Technology - Too many contractors and vendors (not enough internal knowledge or support)

    Advice to Management

    Pay attention to the customer and to employee needs. National Grid has the ability to be an amazing company with great employees. Start investing in Technology and stop trying to save a dollar.



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