National Grid - UK

  www.nationalgrid.com
  www.nationalgrid.com

National Grid - UK Reviews

Updated October 28, 2014
Updated October 28, 2014
37 Reviews
3.6
37 Reviews
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Recommend to a friend
Approve of CEO
National Grid - UK CEO and Director; CEO, National Grid USA Steve Holliday
Steve Holliday
29 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Despite changes, still a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY

    I have been working at National Grid - UK

    Pros

    Many employees have been here for years and that shows a level of satisfaction. Despite some restructuring (nothing too major), the company is a stable business with opportunities within. Although more progress is needed, the company's commitment to inclusion and diversity is there at many levels.

    Cons

    With so many employees who have been here a long time, some areas move a little slower than ideal. Many started when the company was a lot smaller and they are still adjusting to being employed by an international company.

    Advice to ManagementAdvice

    Continue your focus on retaining and developing diverse employees to create leadership of the future.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    National Grid Has Long Lost its touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer in Waltham, MA
    Current Employee - Network Engineer in Waltham, MA

    I have been working at National Grid - UK

    Pros

    Nice new facility housing 1800+ employees in waltham mass. However the facility was put in a place where it make the commute unbearable for the majority of the employees. Many commute times to and from work are over 2 hours.

    Cons

    National Grid as a company has lost touch with the reality of their workers and support staff. They are a greedy company that no longer gives raises (not even cost of living) and they have started to nibble away at benefits over the last few years. You no longer get a pension working here. Management seems to only tell you what they want you to hear and not the realities of what their plans are which is a largely outsourced workforce so they can "increase shareholder value". This means - Hi we are cheap! The company used to be great before national grid bought New England Electric and people were happy and got along. National grid has sucked the life out of the company and its employees and now bring in a bunch of Indians to work cheaply to save a few bucks. Stay clear of national grid if you value your patience and you sanity.

    Advice to ManagementAdvice

    Get a grip on reality. Stop managing by bullying people around. Give a cost of living raise each year. The company raises its rates to make more money - the employees deserve at least a cost of living wage adjustment. Overall - please just stop sucking. Thank you.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Great opportunities to build resume while making a living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern in Brooklyn, NY
    Current Employee - Intern in Brooklyn, NY

    I have been working at National Grid - UK

    Pros

    For an intern, who is still going to school, the company is an outstanding opportunity to gain valuable real-world work experience, while also making a decent living.

    I have had the opportunity to do all kinds of analyses, reports, setting of templates, doing presentations, learing of new mega valuable programs, such as SAS, learning more about Microsoft Office that you can possibly do in school or at any non-work environment, etc. It IS NOT your standard internship where you do copies in the printing room all day. It is like a real analyst job, which brings real value to your resume.

     Also, if you have over 91 credits the yearly salary is 37,000 (paid on hourly basis), which is more than some past-graduation jobs offer. You may also get a small annual bonus (less that 1,000 before taxes). It is also an ongoing internship, which could go for years and if you do a decent job, there is the possibily that you may be hired after you graduate.

    Cons

    This is a utility company and as such, working for it is not as prestigous as would be working for one of the big banks, for example.

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Good benefits, excellent job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Natural Gas Analyst in Brooklyn, NY
    Current Employee - Associate Natural Gas Analyst in Brooklyn, NY

    I have been working at National Grid - UK

    Pros

    Good benefits package, older workforce in mid level management which is retiring over the next 7-8 years leaving room for advancement for those of us starting out, excellent job security, collegial working environment, mid level managers are great bosses, good level of communication from CEO Steve Holliday, employee discount stock plan starting

    Cons

    Too much red tape to cut through for service requests, customer service representatives need to be tested and vetted, better internal job posting board needed to improve recruitment from within, education reimbursement ought to be upped (reimbursement in exchange for work commitment perhaps) to allow for better educational programs

    Advice to ManagementAdvice

    Align pay with performance, improve internal job posting system, improve education reimbursement

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    National Grid provides a professional, fair workplace with competitive compensation for hardworking employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineering Manager in Waltham, MA
    Current Employee - Engineering Manager in Waltham, MA

    I have been working at National Grid - UK

    Pros

    Career and skill development is very much up to the employee and is otherwise limitless. Hardwork is rewarded with recognition, compensation and promotion. Encouragement to succeed by management. High visibility by management within your department and adjacent stakeholders.

    Cons

    A very large company where it is easy to become transparent in a global sense. On the global level there tends to be some inertia requiring some time for global objectives to be fulfilled and the various departments to become in sync.

    Advice to ManagementAdvice

    Pay closer attention to the competition to retain skilled and talented employees. Pay special attention to special cases and pockets of highly skilled contributors and move quickly to resolve flight risks.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    old school way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Analyst in Brooklyn, NY
    Current Employee - Financial Analyst in Brooklyn, NY

    I have been working at National Grid - UK

    Pros

    Job security as a regulated utility company there is not much chance of being let go. The benefits are ok for a company of this size.

    Cons

    It feels like working for the govt and the pay is just as bad or worse. they dont pay any where near the going market rate, but they think they pay slightly above the market rate. advancement is basic on length of service

    Advice to ManagementAdvice

    You need to realize you can not do things the sameway in every country. As the saying goes When in rome

    Doesn't Recommend
    No opinion of CEO
  8.  

    Unique Organisation moving Forward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Warwick, West Midlands, England (UK)
    Current Employee - Engineer in Warwick, West Midlands, England (UK)

    I have been working at National Grid - UK full-time (more than 3 years)

    Pros

    Understands change needs to happen, not a public sector organisation anymore
    Performance management is now key to success
    Plenty of opportunities
    Great work life balance

    Cons

    Long term staff have never worked anywhere else and have an attitude of expectation
    Need to upskill managers in modern practices that are not engineering bias to understand best practice

    Advice to ManagementAdvice

    Keep an open mind, diversity of thought

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Review for electrical side of the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Project Manager in Leicester, England (UK)
    Former Employee - Lead Project Manager in Leicester, England (UK)

    I worked at National Grid - UK full-time (more than 10 years)

    Pros

    Essentially an engineering company

    Job for life, if you behave yourself.

    Good to have on your CV (probably)

    Financially stable employer (and, even if company "went to the wall", you would still have a job as it operates in a natural monopoly)

    Big group of older-end employees will retire in the next decade leading to lots of opportunities for young 'uns

    Cons

    Over last last two decades there has been a relentless drive down on pay and pensions (which, from an engineering recruitment/retention point of view, has probably gone a bit too far)

    Can be difficult to move into some parts of the business, e.g. operations side, unless you started as a trainee/apprentice in same

    Very hidebound with rules/procedures (but isn't every big company/institution these days?)

    Advice to ManagementAdvice

    Company controlled in the main from "Fortress Warwick" a pleasant but slightly detached place, so middle-management empowerment can be weak.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Work Placement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Officer
    Former Employee - Communications Officer

    I worked at National Grid - UK as an intern (less than an year)

    Pros

    Good job before retirement.
    Good location.
    Expenses.

    Cons

    I worked here as a Communications officer, coming in on the latter stages of a project. My major issue, was with the lack of respect I was afforded. Without my intervention and support of other departments, this particular SAP project would not have been delivered on time, which would probably have led to a few sackings. But despite this incident, I rarely had any work to do, I worked from 8:45 a.m. to 5:00 p.m. GMT, but 7/10 there would be no work to do. If they asked me to do anything it would usually be to pick up some cookies or doughnuts, which I found incredibly disrespectful. Quite a few of the permanent staff said I was treated disgracefully. And what made it worse was that I was working alongside the manager who reported to the chief executive. After three months of working unpaid for them they gave me two days notice of my finishing date, despite all I'd done for them. Aside from this I saw a number of senior managers, higher level management who would come in at 11:30 a.m. and do absolutely nothing. They wouldn't even switch their computer on. They set an awful example to the rest of the employees, most of whom were contractors, and already were dispassionate about the projects they worked on. On that note of contractors, who are the predominant work force, they would be employed from everywhere, often hundreds of miles away. You would think a company in the Oil and Gas industry would make some effort not to pollute the country anymore than is necessary, but, no.

    Advice to ManagementAdvice

    Be flexible with the working hours, the day's long enough. You tell people to come in at 8:45 a.m. but don't care if someone turns up 2 or 3 hours late.
    Review positions of higher level management, you can't be doing your job properly in 2014, if your computer's not even on.
    Look at employing people from the immediate area.
    Have a more diverse workforce, a lot of the staff will be on the verge of retirement within 2- 3 years.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Brilliant company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Assurance Controller in Warwick, West Midlands, England (UK)
    Current Employee - Project Assurance Controller in Warwick, West Midlands, England (UK)

    I have been working at National Grid - UK full-time (more than 3 years)

    Pros

    Flexible
    Trusting
    Oppotunity
    Great long term security
    Many employees have been at the company for years showing a good level of long term satisfaction

    Cons

    Some miscommunication between departments.
    Aging workforce leading to mass retirement in the next 10-20 years

    Recommends
    Positive Outlook
    Approves of CEO

National Grid - UK Photos

Marchwood National Grid Substation (Photo thanks to Geograph user Peter Facey, Some Rights Reserved)
National Grid site on Cadwell Lane (Photo thanks to Geograph user Ben Harris, Some Rights Reserved)
National Grid Training Centre, Failsworth (Photo thanks to Geograph user Tricia Neal, Some Rights Reserved)

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