National Grid - UK Reviews

Updated April 1, 2015
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3.7
74 Reviews
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National Grid - UK CEO and Director; CEO, National Grid USA Steve Holliday
Steve Holliday
34 Ratings

Pros
  • Supportive environment with a good work life balance (in 8 reviews)

  • Lots of opportunities and a long career (in 4 reviews)

Cons
  • Being a big company that has been doing this for a long time, it can be a little set in its ways (in 3 reviews)

  • No One has a clue what they are doing (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Project Manager - Transmission in Warwick, RI
    Former Freelancer - Project Manager - Transmission in Warwick, RI

    I worked at National Grid - UK (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits
    Work Life Balance
    Opportunities to Grow
    Training
    Engagement
    Equal Opportunities

    Cons

    But set in its ways - can be slow to change
    Bureaucratic
    Meetings culture

    Advice to Management

    Trust your staff more

  2. Good work experience, but lacked work diversity

    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at National Grid - UK as an intern (less than a year)

    Recommends
    Recommends

    Pros

    Access to both offices and field sites. Various sessions for exposure to different areas of the company. Friendly work environment.

    Cons

    Not much depth to exposure into areas outside of your main group. There is some difficulty as group members work different hours so communication can be tough.

  3. Great headquarters in Reservoir Woods - Waltham, MA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at National Grid - UK as an intern (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work space provided an open community environment in the office. Experience working with executives as part of the USFP Program

    Cons

    Worked in a cross-functional role under a 3 year long project, daily tasks were not very structured and did not know what to expect ahead of time

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  5. Meter reader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meter Reader in Hewlett, NY
    Current Employee - Meter Reader in Hewlett, NY

    I have been working at National Grid - UK full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Money, breaks, hours. 7-4 is an awesome shift beats traffic

    Cons

    The personal can be rugged at times or can be completely nice or mixed. Problem is the rugged tend to change the good to be lazy and angry. Your coworkers could potentially suck especially since you tend to share vehicles from time to time.

    Advice to Management

    I'm satisfied but for the next round of newbies please hire some better personalities.

  6. You'll love it, and you'll hate it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Brooklyn, NY
    Current Employee - Customer Service Representative in Brooklyn, NY

    I have been working at National Grid - UK full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Plenty of over time.
    Approachable management.
    Easygoing dress code.
    Centrally located.
    Plethora of personalities.
    Benefits.

    Cons

    As with any call center the customers can easily ruin your day.
    Training is ok. But you learn the brunt of your intel on the floor.

    Advice to Management

    Train better. A new hire shouldn't finish training and still feel lost.

  7. Subpar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Representative in Northborough, MA
    Former Contractor - Customer Service Representative in Northborough, MA

    I worked at National Grid - UK as a contractor (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great co workers and good cafeteria.

    Cons

    long hours with no recognition of disrupting your life for them. Missing family milestones because of forced OT.

  8. Straightforward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Customer Service Representative I in Syracuse, NY
    Former Employee - Customer Service Representative/Customer Service Representative I in Syracuse, NY

    I worked at National Grid - UK full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent benefits, great work-life balance, fair pay (through union membership), central location in downtown Syracuse. Employee engagement proved very valuable.

    Cons

    Extremely dry sterile work environment, not much in the way of innovation

    Advice to Management

    AS with any giant organizaton, communicate!!!!

  9. Interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid - UK full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits, people, nice atmosphere, interesting work

    Cons

    Management that should be fired as they can't do their roles are rotated into other roles where they are equally incompetent- if someone can't do a role - demote - do not promote or put in an "acting" role-

    Advice to Management

    If senior management aren't cutting it let them go- the reason there are so many big 4 consultants is because management can't do their jobs

  10. Helpful (1)

    A total disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical in Long Island City, NY
    Current Employee - Technical in Long Island City, NY

    I have been working at National Grid - UK full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The work hours are good

    Cons

    No One has a clue what they are doing. It's no wonder why the company is 4 billion in the hole. There is absolutely no direction from anyone.

    Advice to Management

    Get a clue. Hire experienced people to run departments.

  11. Reliability Inter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Reliability in Hicksville, NY
    Former Intern - Reliability in Hicksville, NY

    I worked at National Grid - UK as an intern (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great People who are all willing to take time to teach you and answer any questions you have. Good and flexible hours. Get to have outside on the field experience as well as in the office. The pay for an intern is pretty good.

    Cons

    My department was secluded from the rest, so it felt kind of stranded and left out. Employee appreciation is low

    Advice to Management

    Have more ice breaker events, actual activities. Do a program to switch the interns through departments so they can get a taste of each.

National Grid - UK Photos

Marchwood National Grid Substation (Photo thanks to Geograph user Peter Facey, Some Rights Reserved)
National Grid site on Cadwell Lane (Photo thanks to Geograph user Ben Harris, Some Rights Reserved)
National Grid Training Centre, Failsworth (Photo thanks to Geograph user Tricia Neal, Some Rights Reserved)

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