National Grid USA Reviews

Updated April 29, 2015
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Employee Reviews

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  1. Stability is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY

    I have been working at National Grid USA full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You won't find a company less likely to fold than a utility. If you're looking for a 30+ year job, this is a great place to find it.

    Cons

    Very unfocused upper management, sometimes seems like they churn just to keep changes happening.

    Advice to Management

    Pick a plan, and stick to it. Listen to your subject matter experts. Focus on the day to day and the rest will fall into place.

  2. Change in a great corporate culture made this career into a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Variety of job opportunities from Accounting to Power Plant Operations, good pay, good benefits, opportunity to work in the UK or throughout the Northeast. Larger sites are convenient commutes.

    Cons

    Lack of a well defined culture, loss of a lot of key people due to outsourcing, employees no longer love their work, it's just a job now attitude

    Advice to Management

    Build back a strong culture, build pride in the company, invest in people and technology....make people want to come to work and the profits/efficiencies will come.

  3. Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Brooklyn, NY
    Current Employee - Director in Brooklyn, NY

    I have been working at National Grid USA full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Competitive salary, Good Benefits and nice people.

    Cons

    Only offer a 401K cash contribution to retirement plan. Need to work in all weather and conditions.

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  5. Engineering Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern - Hourly in Syracuse, NY
    Former Intern - Intern - Hourly in Syracuse, NY

    I worked at National Grid USA as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, working in the field, friendly co-workers.

    Cons

    Slow HR department, slow IT department, quality of work often boring. typical of a utility

    Advice to Management

    Expedite employee-department interactions, expedite HR and IT departments

  6. Good, stable, large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Boston, MA
    Current Employee - Supervisor in Boston, MA

    I have been working at National Grid USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, benefits, diversity, widespread geographical opportunities, high emphasis on safety

    Cons

    Very large company, many layers, how your experience is will vary greatly depending on what area you work in.

    Advice to Management

    The company is a good company to work for. I think as long as management remains open to promoting from within, they will continue to be successful.

  7. OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Pros

    People are nice here. Team work

    Cons

    There is nothing to complain about.

  8. Typical Utility Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People are nice and many in the same boat to lean on. Middle level management empathetic to the hierarchical culture and try to off set with being flexible. Good benefits

    Cons

    Horrible training and on-boarding, no one really engages you with the company and for the first 6 months you're floundering. Very did organized and hierarchical

    Advice to Management

    Get over yourselves and build a company that embraces their people. Remove the bureaucracy and empower people to make decisions.

  9. Nice people, difficult culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The coworkers are genuinely nice people who care about the communities in which they work. The salaries are good, and benefits are good.

    Cons

    While individuals can be great leaders, overall the US branch of this company suffers from a lack of long-term planning and leadership. Change is difficult and slow, and the company culture of "niceness" makes it hard to speak up about problems or act quickly on opportunities and threats. The workload can be quite high. While there are pockets of ingenuity, there is a disconnect between the real things the company needs to work on and the priorities communicated to employees.

    Advice to Management

    Develop a clearer vision and mission for the company that is clear and specific, then develop a longer term business plan (15 - 20 years) rather focusing solely on the short term. Get a leadership coach to learn to be more open and honest about the company's strengths, weaknesses, opportunities and threats. Align short term objectives with the long term plan, at all levels of the organization. Invest in a leadership development program for managers and above to grow your current and future leaders.

  10. Upstate new york

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Pros

    Great compensation and benefit package.

    Cons

    Very big company, limiting vertical movement.

    Advice to Management

    Keep doing what you are doing.

  11. Executive IT Consultant providing technology services at multiple levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive IT Consultant in Melville, NY
    Current Employee - Executive IT Consultant in Melville, NY

    I have been working at National Grid USA

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Hard working people with focus on services to their customer.

    Cons

    Top heavy with 3rd party IT companies that cost the end users.

    Advice to Management

    Get control of 3rd party IT vendors to reign in the controls and benefit the end users and customers.

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