National Grid USA Reviews

Updated August 28, 2015
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156 Employee Reviews

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Officer in Boston, MA
    Current Employee - Senior Officer in Boston, MA
    Recommends
    Positive Outlook

    I have been working at National Grid USA full-time (More than 5 years)

    Pros

    Innovative and leading the industry

    Cons

    Male dominated in the Operations

    Advice to Management

    Build a diversity plan


  2. Poor Management Combined with Old Boy Mentality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid USA full-time (More than 3 years)

    Pros

    Unfortunately there are no real pros until you hit mid management, at which point stock and profit sharing become part of your package. Until then There are no "pros" to working at National Grid USA.

    Cons

    Pay is significantly lower than private industry market level for most employees, speaking for engineers, analysts, project managers, and communications. The company goes through a "purge" roughly every four years at this point, and lays off a large portion of the employees. Upper management has a very one way street approach to communication, with the information that is filtered down abstract, non-committal, and usually only involving how poor performance has been.

    Advice to Management

    To have a high performing company you have to have high performing employees, which requires fairness, training, and hiring the right people. Low salary does not attract the best talent, and if they are unfortunate enough to get hired they need to be developed to feel positively about their work.


  3. Program manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at National Grid USA full-time

    Pros

    Friendly, fun coworkers who genuinely care about the customers we serve. Good benefits, stable and interesting work. Lots of job opportunities in different fields. Company looks to promote from within.

    Cons

    Performance management is very subjective and Strong performance is not rewarded through compensation. Hard to understand company decisions. Workforce is aging, and as a result, the benefits are not very family-friendly. Professional development is largely unstructured.

    Advice to Management

    Provide more transparency in decision-making and let the employees do their jobs.


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  5. P2P Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at National Grid USA full-time

    Pros

    Good pay. Good hours.

    Cons

    Not a lot of room for advancement. It seems like all the jobs are being relocated to the Reswoods location


  6. Great People, Great Comnpany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Waltham, MA
    Former Employee - Program Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid USA full-time (More than 5 years)

    Pros

    Large Organization with a lot of exposure to a true professional environment. Excellent colleagues with diverse and impressive backgrounds. Employees generally well managed and taken care of

    Cons

    Compensation and Opportunity for advancement can be limited. Employ review process complicated and lengthy and can feel like your a statistic not a person. Moving on ideas or programs challenging because of the size of the organization.

    Advice to Management

    Simplify - Organizations with this many people need to regularly look at process improvements, but at the same time encourage innovation by rewarding it. Benefits package is excellent but straight compensation could be improved, especially in some of the business lines where demand for qualified staff is high.


  7. Helpful (4)

    Lead Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid USA full-time

    Pros

    It's a large company. It is a good place to work for younger workers starting their career. If you show initiative and drive, you will likely be given opportunities to advance. The benefit package is very competitive.

    Cons

    National Grid is a very frustrating place to work for anyone who has been there for a while. Constant churn of leadership and a trend to fill leadership positions with people who do not know the fundamentals of the business. The company has a hard time getting basic work done while new executives try to build their reputations with new "innovative" ideas. Innovation is great, but you still need to keep the shop open, the lights on, and the gas flowing. Seems we can't do that anymore. Nobody is going to get rewarded for doing the core business well and efficiently. I don't think leadership could even recognize it when it happens.

    Advice to Management

    You have a lot knowledgeable, experienced people there...though the experience people are leaving in droves. You should try engaging them.


  8. Former 20 Year Full-Time Management Employee. Extremely poor senior leadership. No loyalty for long-term employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid USA (More than 10 years)

    Pros

    None. Before National Grid bought the company, the original energy utility company was excellent to work for, with real leadership.

    Cons

    Senior leaders have absolutely no loyalty to long-term, high performing employees. They will fabricate reasons to end your employment.

    Advice to Management

    None.


  9. Internship in Buffalo

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Learn a lot that isn't in school. See a lot of large equipment in field. Field work is about 30%. Everyone is willing to answer questions about how the power grid works.

    Cons

    Lot of downtime. Lack of "engineering tasks".

    Advice to Management

    Have more work for interns.


  10. Helpful (1)

    okay. not too good or bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    air-conditioning free coffee, tea. and a very clean environment

    Cons

    very boring, tedious and no room for growth. If that's okay for you, then you'll be fine. Nothing new will happen...

    Advice to Management

    allow room for expansion


  11. Good benefits, lack of direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at National Grid USA full-time (More than 3 years)

    Pros

    Good benefits and great people to work with. Very educated group who are passionate about what they do and care about customers

    Cons

    Salary, lack of direction from leadership, make big changes and don't think through the impacts



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