National Grid USA Reviews

Updated April 29, 2015
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  1. Avoid by all means possible!! Look to Different Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative II in Brooklyn, NY
    Current Employee - Call Center Representative II in Brooklyn, NY

    I have been working at National Grid USA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-Worker, Training, Free Dental, Nothing Else

    Cons

    Management!, Benefits, Pay, Culture, Little Job Security, Crap Union, Little Room for Growth, Want you to slave for Job, Little Overtime,

    Advice to Management

    Get a Clue

  2. Overall good place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at National Grid USA full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of areas to learn and get developed.

    Cons

    Changes move slow. Progression and recognition is still very much based on years of service.

    Advice to Management

    Timely talent recognition and work on the middle management's mentality with more years means knows more

  3. Helpful (1)

    "National Greed"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Brooklyn, NY
    Current Employee - Call Center Representative in Brooklyn, NY

    I have been working at National Grid USA part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pros of this job depends on what field you work in.

    Cons

    Limited hours, horrible supervisor/managers, no morale.

    Advice to Management

    Majority of supervisors/managers need to be trained on how to interact with employees.

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  5. Uncertainty to the core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in New York, NY
    Current Employee - Senior Analyst in New York, NY

    I have been working at National Grid USA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    can't think of any pros

    Cons

    1- Hardly any managers/ directors with good leadership qualities.
    2 - Old legacy people unwilling to change and have old mentalities of working, no knowledge sharing.
    3 - UK management not sure of the US culture, implements changes after changes with no positive outcomes
    4 - Had one major re-org and couple of minor re-orgs, but still see the same old hogs in their positions, with their same minions running the show since last 30 years, bringing this company into this state of misery and uncertainty.
    5 - Employees can be easily be manipulated and turned into slaves by enforcing the stupid p4g system.
    6 - Hordes of Managers dating their female employees and favoritism is rampant throughout the company.

    Advice to Management

    Get rid of the old management, their minions and their girlfriends, both in Gas Operations and Finance in DNY. Will be easier to implement required changes and will give new employees a chance for upward mobility.

  6. Helpful (1)

    Great Company to work for and expand your field of expertise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment with great coworkers that will push you to do your best. Everyone is very friendly who will compliment your work from time to time.

    Cons

    Work-life can be a little stressful at times but all is manageable.

    Advice to Management

    Management is great especially when you have a boss who loves her job and has been with the company for a while.

  7. Helpful (1)

    Uncertain company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Waltham, MA
    Current Employee - Analyst in Waltham, MA

    I have been working at National Grid USA full-time (Less than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Industry standard pay, good benefits

    Cons

    still a lot of negativity in employees from culture change

    Advice to Management

    Seize any authority and decision making opportunities from executives. Company is still floundering years after mergers and outsourcing. Because it is a utility with guaranteed revenue, they are able to survive. After actively concentrating decisions at all levels to the top executives, they are finally realizing they don't know everything. They are implementing a Six Sigma/Total Quality type environment, which if they are truly going to do that, I think the company will succeed and prosper. However, because it is a UK owned company, i suspect that will not happen because the UK culture doesn't really see employees and lower level manager capable of knowing more than them.

  8. Way behind from the modern business culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay well and people can work from home.

    Cons

    Technological glitches every day; impedes in the flow of work.

    Advice to Management

    Look around other businesses and learn, things are changing and the old school rules won't work in the near future.

  9. Ok company very stable industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very good for job security

    Cons

    Very little room for advancement

    Advice to Management

    Look within

  10. Bureaucracy can be daunting, but a generally ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Data Manager in Waltham, MA
    Current Contractor - Data Manager in Waltham, MA

    I have been working at National Grid USA as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company pays well across the board, lots of job security because you are rarely checked up on. Some positions have a very flexible schedule.

    Cons

    The bureaucracy can be stifling. It takes weeks, if not months to get something done, and there is never any change to procedure no matter how stupid it may be. There are some real challenges with moving up the ranks in some sectors too.

    Advice to Management

    The amount of contractors employed to do work that should be internal is insane. Try hiring those people on full time, then you wouldn't have to teach their jobs to someone new every 10 months!

  11. Stop changing policies!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People are usually very well intended. Very few bad apples in the bunch. Quite a bit of work day flexibility

    Cons

    IT services are just plain awful. IT management needs to focus on service delivery and not look at anything else. This should be the IS/IT number one priority!!!!!!

    Advice to Management

    Figure out why systems don't work and fix them! Stop worrying about creating new policies. Just focus on what the immediate need it

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