National Grid USA Reviews

Updated August 28, 2015
30 reviews filtered by
  • Waltham, MA
  • Any Job Title
  • Any Status
Employment Status

Reset
2.5
Rating Trends
Recommend to a friend
Approve of CEO
National Grid USA CEO Steve Holliday
Steve Holliday
24 Ratings

Pros
  • Good work life balance, except during year end and other financial reporting periods (in 9 reviews)

  • Good pay if you've worked there a long time (in 9 reviews)

Cons
  • Limited upper management growth without having to relocate (in 5 reviews)

  • Huge trust issue between union and management (in 7 reviews)

More Pros and Cons

30 Employee Reviews

Sort: Popular Rating Date
  1. Resource Planning Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Resource Planning in Waltham, MA
    Current Intern - Resource Planning in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA as an intern (Less than a year)

    Pros

    Passionate workforce, great office, and good working environment. Good opportunities to grow if you want to make a career in the utilities industry

    Cons

    The different departments work in a silo view model. There was a lot of repetition in the work

    Advice to Management

    Set clear standards for the different departments.


  2. Category Manager

    • Career Opportunities
    Former Employee - Manager in Waltham, MA
    Former Employee - Manager in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National Grid USA full-time (More than 5 years)

    Pros

    Flex time/ work from home option and overall benefits package. Offered good training opportunities.

    Cons

    Solid performance is not rewarded through comparable compensation. Performance management is done by members of the organization who in some cases have no professional relationship to you. Everything is all about "perceived" performance and heresay. A tendency of HR to look the other way. Too many fall guys for upper management's poor decisions.

    Advice to Management

    Maintain consistency in your organizational goals


  3. Helpful (1)

    Stable job at an unstable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Waltham, MA
    Current Employee - Engineer in Waltham, MA
    Neutral Outlook

    I have been working at National Grid USA full-time (More than 8 years)

    Pros

    Great employee benefits (vacation, 401k, health, etc). Very flexible work hours (start anytime - work 8 hours - leave), and great coworkers

    Cons

    Terrible management. Lack of mentorship from upper management can and will hinder career development. Managers cannot give the same attention to their employees when they operate in a different state. No effort for team building and nobody feels proud working for National Grid. Salaries for new hires surpass 8+ year employees with the same title, a major blow to morale. Company failed to implement SAP correctly, delaying the much needed rate case, thus, no raises. Feels unfair for the UK side to receive raises. P4G rating system is flawed and does not promote teamwork. Odds are against you when working with multiple departments. Each group has their own "metrics" and "goals" to fulfill and takes precedence over anything else.

    Advice to Management

    Upper management needs to better communicate to their employees and make them feel important.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It can work for you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Waltham, MA
    Current Employee - Program Manager in Waltham, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of opportunity to move around in the company Great benefits for your family Very flexible work environment Friendly people Not at all stressful

    Cons

    Company jumps from one operating model or management style to another all the time. Will we still be doing Process Excellence, Performance Excellence, and Performance Hubs in 2 years? 5 years? 10 years? Maybe. No. Definitely not. Company is running out of money and can't file a rate case because our finance/accounting system doesn't work. Company brings in new executives to freshen up the place, but they all get broken by the old-timer executives and made to conform.

    Advice to Management

    You need to REALLY clean house if you want to take National Grid into the 21st century and be the utility of the future. Adding fresh blood here and there doesn't do anything if everyone is forced to conform to the way the old-timers work. Bringing fresh ideas to the table just makes enemies. We need a strategy to bring National Grid into the 21st century, and Connect 21 isn't it. For example, people in the company are working on the alternative fuel vehicle market. If you ask them why National Grid is doing this, or how National Grid is going to make money in the market, they do not have an answer. Connect21 seems like just a lot of hand-waving and propaganda.


  6. Helpful (1)

    salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Waltham, MA
    Current Employee - Senior Engineer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good salary, former electric mgmt WAS WONDERFUL!!!!!!

    Cons

    Constant movement...location and positions, don't listen to employees

    Advice to Management

    Listen to employees


  7. Poor Management Combined with Old Boy Mentality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at National Grid USA full-time (More than 3 years)

    Pros

    Unfortunately there are no real pros until you hit mid management, at which point stock and profit sharing become part of your package. Until then There are no "pros" to working at National Grid USA.

    Cons

    Pay is significantly lower than private industry market level for most employees, speaking for engineers, analysts, project managers, and communications. The company goes through a "purge" roughly every four years at this point, and lays off a large portion of the employees. Upper management has a very one way street approach to communication, with the information that is filtered down abstract, non-committal, and usually only involving how poor performance has been.

    Advice to Management

    To have a high performing company you have to have high performing employees, which requires fairness, training, and hiring the right people. Low salary does not attract the best talent, and if they are unfortunate enough to get hired they need to be developed to feel positively about their work.


  8. Great People, Great Comnpany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Waltham, MA
    Former Employee - Program Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid USA full-time (More than 5 years)

    Pros

    Large Organization with a lot of exposure to a true professional environment. Excellent colleagues with diverse and impressive backgrounds. Employees generally well managed and taken care of

    Cons

    Compensation and Opportunity for advancement can be limited. Employ review process complicated and lengthy and can feel like your a statistic not a person. Moving on ideas or programs challenging because of the size of the organization.

    Advice to Management

    Simplify - Organizations with this many people need to regularly look at process improvements, but at the same time encourage innovation by rewarding it. Benefits package is excellent but straight compensation could be improved, especially in some of the business lines where demand for qualified staff is high.


  9. Former 20 Year Full-Time Management Employee. Extremely poor senior leadership. No loyalty for long-term employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid USA (More than 10 years)

    Pros

    None. Before National Grid bought the company, the original energy utility company was excellent to work for, with real leadership.

    Cons

    Senior leaders have absolutely no loyalty to long-term, high performing employees. They will fabricate reasons to end your employment.

    Advice to Management

    None.


  10. Helpful (1)

    great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in Waltham, MA
    Current Employee - Lead Engineer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    big company and traditional utility mentality


  11. Helpful (4)

    Good Example of Bad Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Support in Waltham, MA
    Former Employee - Project Support in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Grid USA full-time (Less than a year)

    Pros

    Free coffee at the Waltham office.

    Cons

    Company is not ready or willing to make any changes. Senior management appears to be a collection of former operation leaders that have little management skills but excel at the ability to demotivate their teams.They are too set in their ways and obstinate to listen to anyone of their teams recommendations or ideas. Everyone is afraid to fail so no one makes a decision. The Waltham office is a very depressing work environment.

    Advice to Management

    The old fashion, top-down management style is clearly not working at this company. The Senior VPs should really consider leaving if they are not willing to empower their teams and actually listen to them.



Showing 30 of 176 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.