National Home Services

  www.nationalhs.ca
  www.nationalhs.ca

National Home Services Reviews

Updated August 7, 2014
Updated August 7, 2014
10 Reviews
2.1
10 Reviews
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Mark L. Silver
3 Ratings

Employee Reviews

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  1.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Home Services

    Pros

    Good sales training, can make decent money if you are driven.

    Cons

    Long hours i.e. work Saturday.
    No sales = no pay

  2.  

    Burnt Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in North Toronto, ON (Canada)
    Former Employee - Sales Agent in North Toronto, ON (Canada)

    I worked at National Home Services as a contractor (more than an year)

    Pros

    Excellent sales Training, helps you to develop an excellent work ethic for future jobs

    Cons

    long Hours, worst salary compared to other companies of similar nature, outdoor weather

    Advice to ManagementAdvice

    Straight commission alone doesnt cut it

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Dishonest business practices, sketchy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in Toronto, ON (Canada)
    Former Employee - Sales Agent in Toronto, ON (Canada)

    I worked at National Home Services as a contractor (less than an year)

    Pros

    -You will learn how to talk to people, and how to cold-call.
    -Commission based salary (for most people, myself included, this will typically be a con)

    Cons

    -Management encouraged sales team to use dishonest practices
    -Preyed on foreign and older homeowners who didn't truly understand the contracts
    -As well, preyed on young and foreign employees who don't really understand the multi-marketing scheme and how bogus it tends to be.
    -Salary ONLY includes commission
    -Encourage 10 hour days frequently, as well as working on the weekends. If you don't want to work this long, they imply that "you don't want to work hard enough."
    -Called you a "contractor" so they didn't need to provide benefits or take responsibility if you got in trouble with a homeowner using their sleazy business tactics

    Advice to ManagementAdvice

    Take your current sales teams and start selling a product that's actually useful/necessary. This whole industry is very dishonest. You should be ashamed of yourselves for using such terrible practices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    The job is fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Support in London, England (UK)
    Current Employee - Administrative Support in London, England (UK)

    I have been working at National Home Services as a contractor (less than an year)

    Pros

    There are lots of good team member. People are friendly.

    Cons

    Some job are duplicated. The work is not efficient.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    24/7 commitment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations/Fleet Manager in Ajax, ON (Canada)
    Former Employee - Operations/Fleet Manager in Ajax, ON (Canada)

    I worked at National Home Services full-time (more than 3 years)

    Pros

    Close proximity to my home.

    Cons

    Reported to a very difficult V.P.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    High Turnover Company - unethical office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at National Home Services full-time (more than an year)

    Pros

    colleagues were the only incentive to stay positive.
    location is convenient

    Cons

    constant terminations of employees
    condescending Management
    no lines of communication for questions
    no opportunity for growth as promised
    no job security - "recession proof" is a farce

    Advice to ManagementAdvice

    Provide contracts for employees not just verbal inputs
    Job descriptions for employees and incentives
    Don't allow Upper Management to bring a child in to the office daily and expect staff to babysit.
    Don't leave diapers, toys and mess in public areas. Not hygienic and unprofessional
    Hire a qualified human resource Coordinator who speaks to employees, not at them
    Describe production with staff reviews often and allow room for growth
    Investigate the mental health of owner
    Questions of unethical standards dismissing people regularly over accusations unwarranted
    Questions to management team about their comfort level with Upper Management .. the feedback is terrible from all departments
    General maintenance, storage, cleanliness of offices are disgusting.
    Broken equipment spends months without repair for staff to work on
    cutbacks in departments unwarranted

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Interesting at Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Coordinator in Toronto, ON (Canada)
    Former Employee - Service Coordinator in Toronto, ON (Canada)

    I worked at National Home Services full-time (more than an year)

    Pros

    New company, if managed properly there will be a huge opportunity for growth in the industry.

    Cons

    Very political. Changes in senior management went from bad to worse. Hard workers were not valued; advancement structure is based on cliques and politics.

    Advice to ManagementAdvice

    Hire qualified and intellectually sound people.

    Doesn't Recommend
    Negative Outlook
  9.  

    Was an interesting experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Home Services full-time (less than an year)

    Pros

    You get to travel around Ontario
    Potential to make friends since they employ many people around the same age
    If you are really skilled at selling, you would make good money

    Cons

    The hours are a bit too long for a job that does not guarantee much pay
    The fact that it is a commission based job means that you could work for hours and days and not gain a cent from the job.
    Cancellation of deals may not completely be the fault of the agent, however there is the pressure to sometimes power close deals or force the homeowner's hand in order to earn a buck

    Advice to ManagementAdvice

    Don't advertise this job as a quick way to make money or as a job anyone can do, this job is not for everyone

  10.  

    Very good if you work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Agent in Toronto, ON (Canada)
    Former Employee - Agent in Toronto, ON (Canada)

    I worked at National Home Services

    Pros

    Very good pay if you work hard, need to stick with it a few weeks to start to see the benefits

    Cons

    LOONG hours. Very long hours

  11. 1 person found this helpful  

    It continues to be a true life experience, realizing it's more about who you know not necessarily what you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at National Home Services

    Pros

    The staff (front line and our immediate team leaders and supervisors) and technicians initially created a pleasant atmosphere. The location is excellent and easily accessible by public transit no matter which direction one is commuting from.

    Cons

    Unfair, external promotions to unqualified candidates. High attrition rates, us front line staff see no signs of advancement and the unfortunate and untimely separation of key members in management continues to hold morale very low. little to No incentives, lack of work/life balance due to 6day work week

    Advice to ManagementAdvice

    Initially was a good place to work but since the change of senior management, unfortunately the dynamic has changed and the staff are no longer motivated to excel. We ask that you honour and return the commission pay as previous. This along with defining leadership roles would reinvigorate the staff to want to excel. There's still hope

    Doesn't Recommend

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