National Interstate
2.6 of 5 20 reviews
www.natl.com Richfield, OH 500 to 999 Employees

National Interstate Reviews

Updated Jun 8, 2014

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2.6 20 reviews

                             

70% Approve of the CEO

National Interstate President and CEO David W. Michelson

David W. Michelson

(10 ratings)

39% of employees recommend this company to a friend
20 Employee Reviews
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    Good growing company

    Underwriter I (Former Employee)

    ProsPeople and attitudes are positive.

    ConsInsurance can be boring and uncreative.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    If you need a job ...then take it. Otherwise, stay where you are.

    Marketing (Former Employee)
    Richfield, OH

    ProsGood location; as with any reasonably sized company some good people to work with.

    ConsLess than industry average pay, time off. Their Niche markets can and have performed well in the past. Other areas are less promising with inexperienced management and surprisingly little industry knowledge.

    Advice to Senior ManagementIt really doesn't matter what I or anyone thinks... these are old school dudes.

    No, I would not recommend this company to a friend

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    Not challenging

    Anonymous Employee (Current Employee)

    ProsHigh workload but easy work

    Conspay well below job rate. small merit increases despite meeting objectives above or well above expectations

    Yes, I would recommend this company to a friend

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    Hard Work Pays Off at National Interstate

    Anonymous Employee (Current Employee)

    ProsThe senior leadership team takes great pride in the organization and is working towards creating a long-term successful, sustainable business. If you have the fortitude to speak-up and challenge things, your voice is heard. Creativity and collaboration exist across the business.

    ConsGrowing pains. The business is evolving, and this can cause discomfort. Constant growth and change causes debate, which can be unproductive if not prpoerly managed. Some groups operate as their own sub-cultures, instead of focusing on the big picture for National Interstate.

    Advice to Senior ManagementRecognize high performers and let them know how important they are to the business. Inspire people.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Okay place to be

    Anonymous Employee (Current Employee)

    ProsYoung company with potential to grow. Great location. Does fun events for employees. Great co-workers that like to work hard and have fun. Ok place to be if you need a job.

    ConsLean culture with no work-life balance. Poor compensation and benefit package. Some very strong leaders but also many inexperienced unqualified managers. Risk of company being purchased. Not a strategic company.

    No, I would not recommend this company to a friend

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    Micromanagement at it's finest

    Anonymous Employee (Former Employee)

    ProsThe lunch program is a nice benefit.

    ConsThere are many, but I can start with the fact that you absolutely should not work here if you are an independent thinker. They do not like anyone who questions anything. Oh, and make sure you are there by 8am sharp. That apparently is the only key to success. Even if you stayed until 6 or 7 the night before, or got in late due to business travel. Their performance reviews are a joke and the managers are very passive aggressive. Most of the feedback is given through e mail.

    Advice to Senior ManagementGet out of 1981 and into 2014. You have lost many, many talented folks because your style suffocates new ideas.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Business as usual.

    Senior Examiner (Former Employee)
    Richfield, OH

    ProsEasy access to the Richfild location. Most of the senior examiners are well-qualified, so their work product is good.

    ConsManagement prefers yes-men for supervisory positions, and favoritism is obvious. Management is not open to new ideas. Incompetence is tolerated. Salary is based partially on seniority, which is obsolete. There is no technical claims training for claims adjusters with limited skills. There are too many managers. Too many managers review the same claim files. The claims manager has no relations with rank & file. Vacation time is minimal for the industry. There is no flex time. The employer 401K contributuion is minimal, and you have to wait until the end of the year.

    Advice to Senior ManagementGreat American Insurance is seeking to purchase NI's outstanding shares, and take over operations. Assist them. NI would benefit from Great American's insight and resources.

    No, I would not recommend this company to a friend

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    Life in the Early 80's

    Anonymous Employee (Former Employee)
    Richfield, OH

    ProsLunch program, Good people who want to do a good job for the customer. Location of the office relative to commute

    ConsFavoritism and politics are a hinderance to identifying real talent. Mentality of management is a throwback to the 80's....promotions and lateral moves have nothing to do with achievement and skillset.

    Advice to Senior ManagementOpen you eyes to the loss of great talent, who believes in the Company and leaves because of the reality of the above.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1980 timewarp from company culture to technology

    In WitnessProtection (Former Employee)
    Richfield, OH

    ProsMany nice people and hard workers thinking it must get better but does not.

    ConsA complete dead end unless you are cute and in your 20's and only in a tacky way. Not classy at all. A clique of a half dozen people somehow are the ones getting promoted. Anyone over 35 gets fired. Piles of unshredded documents and managers who put a target on you if you try to improve or fix anything. Employees will get fired to cover the company's butt for a mistake that was made in the process not by the employee. Company runs 8-5 and 12-1 lunch. No exceptions. Who cares if you are in another time zone.

    Advice to Senior ManagementQuit using an excel spreadsheet from 1985 to run the entire insurance company. Get a compliance security manager manager in and audit the entire company because no way if HIPAA being followed. Company business model is to blame employee for not writing business but the company pricing and culture makes it impossible. You cannot run a large insurance company like this when small insurance agencies operate better.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Wolfs in Sheeps Clothing, Culture of Fear

    Claims Examiner (Current Employee)
    Richfield, OH

    ProsYou learn a lot when other employees leave and you are reassigned their workload. Gaining of useful work experience. You can also learn a lot about how not to manage.

    ConsThere is a lack of real management knowledge at the highest level. Groupthink is prevalent and is the only way to get ahead. If you have learned knowledge and attempt to offer it, you are shunned and sometimes fired due to intimidation by insecure management. I also experienced unethical business dealings with customers and employees. Management by fear and intimidation. Managers also openly admitted disapproval of women and old folks in authoritative positions. Finally, pay not equitable amongst sexes, or for those with experiences, and benefits were old school (no flex time). Overall not a positive place or place for real growth.

    Advice to Senior ManagementWould suggest boardmembers position new players in management. Organization is rotten at head of state.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at National Interstate reviews and ratings — including employee satisfaction and approval rating for National Interstate CEO David W. Michelson. All 20 reviews posted anonymously by National Interstate employees.