National Interstate Reviews

Updated July 25, 2014
Updated July 25, 2014
22 Reviews

2.7
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
National Interstate President and CEO David W. Michelson
David W. Michelson
11 Ratings

Employee Reviews

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  1.  

    Good internship program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwritering  in  Richfield, OH
    Former Employee - Underwritering in Richfield, OH

    I worked at National Interstate as an intern for less than a year

    Pros

    Great atmosphere and it is obvious they care about their interns and spend a lot of time and money training and entertaining them

    Cons

    Some days I had a very light work load and it could be boring, however if this is your only con I'd say thats a good job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Technician  in  Richfield, OH
    Current Employee - Product Technician in Richfield, OH

    I have been working at National Interstate full-time for more than a year

    Pros

    The company is career oriented if you get the right supervisor. Great company events and parties.

    Cons

    Company operates on too thin of staff. They also don't pay as much as other companies in the same field. The need to boost there salaries because company perks alone is not enough. Management should also consider revising there benefits package.

    Advice to ManagementAdvice

    Hire enough people for the work load. Not doing this causes burnout.

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    If you need a job ...then take it. Otherwise, stay where you are.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Richfield, OH
    Former Employee - Marketing in Richfield, OH

    I worked at National Interstate full-time for more than 3 years

    Pros

    Good location; as with any reasonably sized company some good people to work with.

    Cons

    Less than industry average pay, time off. Their Niche markets can and have performed well in the past. Other areas are less promising with inexperienced management and surprisingly little industry knowledge.

    Advice to ManagementAdvice

    It really doesn't matter what I or anyone thinks... these are old school dudes.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Interstate full-time for more than 3 years

    Pros

    High workload but easy work

    Cons

    pay well below job rate. small merit increases despite meeting objectives above or well above expectations

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter I
    Former Employee - Underwriter I

    I worked at National Interstate full-time for more than a year

    Pros

    People and attitudes are positive.

    Cons

    Insurance can be boring and uncreative.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hard Work Pays Off at National Interstate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Interstate full-time

    Pros

    The senior leadership team takes great pride in the organization and is working towards creating a long-term successful, sustainable business. If you have the fortitude to speak-up and challenge things, your voice is heard. Creativity and collaboration exist across the business.

    Cons

    Growing pains. The business is evolving, and this can cause discomfort. Constant growth and change causes debate, which can be unproductive if not prpoerly managed. Some groups operate as their own sub-cultures, instead of focusing on the big picture for National Interstate.

    Advice to ManagementAdvice

    Recognize high performers and let them know how important they are to the business. Inspire people.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Okay place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Interstate full-time for more than a year

    Pros

    Young company with potential to grow. Great location. Does fun events for employees. Great co-workers that like to work hard and have fun. Ok place to be if you need a job.

    Cons

    Lean culture with no work-life balance. Poor compensation and benefit package. Some very strong leaders but also many inexperienced unqualified managers. Risk of company being purchased. Not a strategic company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Micromanagement at it's finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Interstate full-time for more than a year

    Pros

    The lunch program is a nice benefit.

    Cons

    There are many, but I can start with the fact that you absolutely should not work here if you are an independent thinker. They do not like anyone who questions anything. Oh, and make sure you are there by 8am sharp. That apparently is the only key to success. Even if you stayed until 6 or 7 the night before, or got in late due to business travel. Their performance reviews are a joke and the managers are very passive aggressive. Most of the feedback is given through e mail.

    Advice to ManagementAdvice

    Get out of 1981 and into 2014. You have lost many, many talented folks because your style suffocates new ideas.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Business as usual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Examiner  in  Richfield, OH
    Former Employee - Senior Examiner in Richfield, OH

    I worked at National Interstate full-time for more than 3 years

    Pros

    Easy access to the Richfild location. Most of the senior examiners are well-qualified, so their work product is good.

    Cons

    Management prefers yes-men for supervisory positions, and favoritism is obvious. Management is not open to new ideas. Incompetence is tolerated. Salary is based partially on seniority, which is obsolete. There is no technical claims training for claims adjusters with limited skills. There are too many managers. Too many managers review the same claim files. The claims manager has no relations with rank & file. Vacation time is minimal for the industry. There is no flex time. The employer 401K contributuion is minimal, and you have to wait until the end of the year.

    Advice to ManagementAdvice

    Great American Insurance is seeking to purchase NI's outstanding shares, and take over operations. Assist them. NI would benefit from Great American's insight and resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    1980 timewarp from company culture to technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In WitnessProtection  in  Richfield, OH
    Former Employee - In WitnessProtection in Richfield, OH

    I worked at National Interstate full-time for more than a year

    Pros

    Many nice people and hard workers thinking it must get better but does not.

    Cons

    A complete dead end unless you are cute and in your 20's and only in a tacky way. Not classy at all. A clique of a half dozen people somehow are the ones getting promoted. Anyone over 35 gets fired. Piles of unshredded documents and managers who put a target on you if you try to improve or fix anything. Employees will get fired to cover the company's butt for a mistake that was made in the process not by the employee. Company runs 8-5 and 12-1 lunch. No exceptions. Who cares if you are in another time zone.

    Advice to ManagementAdvice

    Quit using an excel spreadsheet from 1985 to run the entire insurance company. Get a compliance security manager manager in and audit the entire company because no way if HIPAA being followed. Company business model is to blame employee for not writing business but the company pricing and culture makes it impossible. You cannot run a large insurance company like this when small insurance agencies operate better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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