National Interstate Reviews

Updated January 6, 2015
15 reviews filtered by
  • Richfield, OH
  • Any Job Title
2.4
15 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
National Interstate President and CEO David W. Michelson
David W. Michelson
15 Ratings

15 Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    Good internship program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Underwritering in Richfield, OH
    Former Intern - Underwritering in Richfield, OH

    I worked at National Interstate as an intern (less than a year)

    Pros

    Great atmosphere and it is obvious they care about their interns and spend a lot of time and money training and entertaining them

    Cons

    Some days I had a very light work load and it could be boring, however if this is your only con I'd say thats a good job

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful

    A training ground for the big
    Guys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter II in Richfield, OH
    Former Employee - Underwriter II in Richfield, OH

    I worked at National Interstate full-time (more than a year)

    Pros

    Beautiful office setting, winter and summer parties and fun Co-workers. This is a great place to get a few years of experience before moving on to a larger carrier.

    Cons

    No flexibility, low pay and awful benefits. Worst 401k I have ever seen. They can not Compete with national carriers.

    Advice to ManagementAdvice

    Work on your compensation package. Hire a more diverse workforce. Promote woman and minorities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Decent place for a starting off point for recent college grads, but don't stay more than two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Richfield, OH
    Former Employee - Programmer in Richfield, OH

    I worked at National Interstate full-time (more than 5 years)

    Pros

    Lunch program, company outings, good place to gain some experience, non-manager employees are friendly and team players

    Cons

    No flex time, rarely able to work from home, inclement weather is not an excuse for being late, poor pay, poor merit increases, lack of promotions, not up to date on technology, doesn't purchase up to date software, constant micro-managing, poor benefits, positions are (on average) $10k less than industry standard, company is very biased to hourly employees (no career track opportunities), HR's primary concern is planning parties, interoffice dating is encouraged

    Advice to ManagementAdvice

    Create a more employee friendly working environment, pay employees the industry standard, be understanding that employee's have lives outside of NATL,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Technician in Richfield, OH
    Current Employee - Product Technician in Richfield, OH

    I have been working at National Interstate full-time (more than a year)

    Pros

    The company is career oriented if you get the right supervisor. Great company events and parties.

    Cons

    Company operates on too thin of staff. They also don't pay as much as other companies in the same field. The need to boost there salaries because company perks alone is not enough. Management should also consider revising there benefits package.

    Advice to ManagementAdvice

    Hire enough people for the work load. Not doing this causes burnout.

    Recommends
    Positive Outlook
  6. 3 people found this helpful

    If you need a job ...then take it. Otherwise, stay where you are.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Richfield, OH
    Former Employee - Marketing in Richfield, OH

    I worked at National Interstate full-time (more than 3 years)

    Pros

    Good location; as with any reasonably sized company some good people to work with.

    Cons

    Less than industry average pay, time off. Their Niche markets can and have performed well in the past. Other areas are less promising with inexperienced management and surprisingly little industry knowledge.

    Advice to ManagementAdvice

    It really doesn't matter what I or anyone thinks... these are old school dudes.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful

    Business as usual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Examiner in Richfield, OH
    Former Employee - Senior Examiner in Richfield, OH

    I worked at National Interstate full-time (more than 3 years)

    Pros

    Easy access to the Richfild location. Most of the senior examiners are well-qualified, so their work product is good.

    Cons

    Management prefers yes-men for supervisory positions, and favoritism is obvious. Management is not open to new ideas. Incompetence is tolerated. Salary is based partially on seniority, which is obsolete. There is no technical claims training for claims adjusters with limited skills. There are too many managers. Too many managers review the same claim files. The claims manager has no relations with rank & file. Vacation time is minimal for the industry. There is no flex time. The employer 401K contributuion is minimal, and you have to wait until the end of the year.

    Advice to ManagementAdvice

    Great American Insurance is seeking to purchase NI's outstanding shares, and take over operations. Assist them. NI would benefit from Great American's insight and resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    1980 timewarp from company culture to technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In WitnessProtection in Richfield, OH
    Former Employee - In WitnessProtection in Richfield, OH

    I worked at National Interstate full-time (more than a year)

    Pros

    Many nice people and hard workers thinking it must get better but does not.

    Cons

    A complete dead end unless you are cute and in your 20's and only in a tacky way. Not classy at all. A clique of a half dozen people somehow are the ones getting promoted. Anyone over 35 gets fired. Piles of unshredded documents and managers who put a target on you if you try to improve or fix anything. Employees will get fired to cover the company's butt for a mistake that was made in the process not by the employee. Company runs 8-5 and 12-1 lunch. No exceptions. Who cares if you are in another time zone.

    Advice to ManagementAdvice

    Quit using an excel spreadsheet from 1985 to run the entire insurance company. Get a compliance security manager manager in and audit the entire company because no way if HIPAA being followed. Company business model is to blame employee for not writing business but the company pricing and culture makes it impossible. You cannot run a large insurance company like this when small insurance agencies operate better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Life in the Early 80's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richfield, OH
    Former Employee - Anonymous Employee in Richfield, OH

    I worked at National Interstate full-time (less than a year)

    Pros

    Lunch program, Good people who want to do a good job for the customer. Location of the office relative to commute

    Cons

    Favoritism and politics are a hinderance to identifying real talent. Mentality of management is a throwback to the 80's....promotions and lateral moves have nothing to do with achievement and skillset.

    Advice to ManagementAdvice

    Open you eyes to the loss of great talent, who believes in the Company and leaves because of the reality of the above.

    Doesn't Recommend
    Negative Outlook
  10. Wolfs in Sheeps Clothing, Culture of Fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner in Richfield, OH
    Current Employee - Claims Examiner in Richfield, OH

    I have been working at National Interstate full-time (more than 5 years)

    Pros

    You learn a lot when other employees leave and you are reassigned their workload. Gaining of useful work experience. You can also learn a lot about how not to manage.

    Cons

    There is a lack of real management knowledge at the highest level. Groupthink is prevalent and is the only way to get ahead. If you have learned knowledge and attempt to offer it, you are shunned and sometimes fired due to intimidation by insecure management. I also experienced unethical business dealings with customers and employees. Management by fear and intimidation. Managers also openly admitted disapproval of women and old folks in authoritative positions. Finally, pay not equitable amongst sexes, or for those with experiences, and benefits were old school (no flex time). Overall not a positive place or place for real growth.

    Advice to ManagementAdvice

    Would suggest boardmembers position new players in management. Organization is rotten at head of state.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful

    Bait and Switch. Looks great on outside but hot mess underneath.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Telemarketer With Unachievable Goals in Richfield, OH
    Former Employee - Marketing/Telemarketer With Unachievable Goals in Richfield, OH

    I worked at National Interstate full-time (more than a year)

    Pros

    Some great people if they stay. Lunch program. If you like Mad men and old school work atmosphere this is the place for you. Ties, Skirts and high heels encouraged. Plus you are encouraged to work late and at home but you can't leave early without using vacation.

    Cons

    Wasted 2 years on dead end job. Was not the job I was hired for and no one in my group ever gets promoted.. All honest reviews below regarding time off, travel and promotions. Popular young trendy kids get fastracked. Looks and dress more important than ethics. 40 somethings shown the door. No automation or IT of any sort to help business. Company stuck in 1980's. No compliance or security around files /privacy both employee and customer. There are many small business run better and more efficient.

    Advice to ManagementAdvice

    Sell to a company that knows what they are doing and quit firing older workers. Use a shredding service daily.

    Recommends
    Negative Outlook
    No opinion of CEO

Work at National Interstate? Share Your Experiences

National Interstate

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.