National Pen Company Reviews

Updated June 25, 2015
30 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dave Thompson
14 Ratings

30 Employee Reviews

Sort: Popular Rating Date
  1. Good benefits, very busy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Development Team Representative in Shelbyville, TN
    Former Employee - Account Development Team Representative in Shelbyville, TN

    I worked at National Pen Company full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great hours, optional overtime, easy work, good pay.

    Cons

    Lack of training, system is shotty. raises are nearly non-existent, loud enenvironment, micro managers

    Advice to Management

    Quit showing favoritism, learn to not hover over employees at all times.


  2. Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at National Pen Company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can do what ever.

    Cons

    No training. Not friendly. You get sick from the office.


  3. Brilliance at it's best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shelbyville, TN
    Current Employee - Anonymous Employee in Shelbyville, TN

    I have been working at National Pen Company full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The stellar thing about National Pen is that it admits it's faults. There is no perfect company and it that's what you are looking for you won't ever find it. In my six years here, we have never stopped growing. We have never stopped evolving. Communication is a process and it's one that is always being improved upon. In my time here, I have seen a lot of changes and they were all for the better.
    I see some reviews that state "high turn-over". There is a difference in high turn-over and healthy attrition. While we hire several times a year, it's because we are steadily growing. The overall moral as increased dramatically since I started in 2009. I don't always agree with my manager, but I do trust that they are acting in the best interest of my career and the company. I feel like my opinions matter. Like many reviews also stated, I love the people I work with. We are able to work together in a cohesive, positive environment.
    I also saw a review stating that there isn't room for growth. I respectfully disagree. I have had several promotions since I started and almost all of the outbound sales management team were promoted from within.
    Favoritism used to be part of the language here. That has dissipated. The people that work for the job they want are the ones who get the job. Do I feel like there could be further improvements with this? I sure do. Again, National Pen is aware of it's shortcomings and is always making improvements largely based on their workforce.
    I will say this: If you worked for National Pen prior to 2012, you probably didn't have the best experience. Those were tough times. I do encourage you, however, to give it another shot if you ever need a job (in the Shelbyville call center).

    Cons

    We are housed in an older building and it needs quite a bit of cosmetic updating. Our systems also need to be updated. Again, communication is an ongoing process that is steadily improving.

    Advice to Management

    Be transparent in communications. People fear what they don't know. Keep everyone in the loop and there will be less rumors, less speculation and most importantly: Less Fear.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    The people in the HR department are some of the most dishonest people I have ever met!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LAN Support Tech in Shelbyville, TN
    Former Employee - LAN Support Tech in Shelbyville, TN

    I worked at National Pen Company full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Other employees are friendly, helpful, & honest. Lots of great people working there. They do lots of things to try to make the work environment fun.

    Cons

    The people in the HR department & some of the supervisors of other departments are by far the WORST of any company I have ever worked for. They are some of the most dishonest people I have ever met! One thing I can promise you if you are thing of seeking employment at NPC is that they will sooner or later stab you in the back and get rid of you. If you doubt what I say all you need do is look into their HUGE employee turn over rate!

    Advice to Management

    FIRE every person in the HR department of the Shelbyville Tennessee site before their dishonest actions cost your company huge amounts in law suits!


  6. Great company to work wtih

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LAN Tech II in San Diego, CA
    Former Employee - LAN Tech II in San Diego, CA

    I worked at National Pen Company full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employees and management are very nice and got along with really well. Great work environment.

    Cons

    Lack of documentation, some backstabbing by fellow employees, Always seem to pass the puck around when it comes to work being done at times.


  7. Helpful (1)

    Process & analytics driven marketing and a solid business model.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at National Pen Company full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company culture is friendly, open, and receptive to new ideas at every level. Marketing team is a great group with an amazing mix of personalities and talent. Openness to creative solutions and different approaches help keep the company competitive and offer chances to develop your career. You'll never run out of pens at your desk either!

    Cons

    Internal processes can be quite laborious and time consuming with lots of frustrating little issues. Needs to develop more internal tools with lessons learned. Not enough people with the right skills to take the time to devote to improving current practices, and very dependent on a few key individuals without having a suitable backup.

    Advice to Management

    Invest in tool & process development as well as expanding the number of people in key areas to allow time for improvements to be made.


  8. It has helped me grow with my career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Shelbyville, TN
    Current Employee - Sales Supervisor in Shelbyville, TN

    I have been working at National Pen Company full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good Benefits and a great supporter for charities.

    Cons

    Not many opportunity for advancement

    Advice to Management

    Treat everyone the same no matter what.


  9. Good place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Pen Company full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment! everybody is very friendly and helpful

    Cons

    Nothing to compaint, once I was part of a small team that was very connected


  10. Well managed company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at National Pen Company full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Strong management team, good benefits, work/life balance

    Cons

    employee feedback/communication, opportunities for advancement


  11. Helpful (1)

    Interesting.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Shelbyville, TN
    Former Employee - Buyer in Shelbyville, TN

    I worked at National Pen Company full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great group of people to work with.

    Cons

    Would not recommend work within the Purchasing Department.



Showing 30 of 30 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.