National Penn Bank

  www.nationalpenn.com
  www.nationalpenn.com

National Penn Bank Reviews

Updated October 21, 2014
Updated October 21, 2014
21 Reviews
2.9
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott V. Fainor
8 Ratings

Employee Reviews

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  1.  

    Work Life Balance!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Allentown, PA
    Current Employee - Anonymous Employee in Allentown, PA

    I have been working at National Penn Bank full-time (less than an year)

    Pros

    One of the best places to work if you want work/life balance and time to spend with your family and/or community! Great people, great work culture and very knowledgeable leadership.

    Cons

    Very compliant - sometimes gets in the way of progress

    Advice to ManagementAdvice

    Talk to your employees!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Typical bank - no vision, a million VP's, all about fee revenues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Penn Bank

    Pros

    Old school HR strategy kept PPO as option in benefit plan. That is about the extent of the Pro's

    Cons

    Lack of vision, antiquated technology, disjointed leadership, cumbersome red tape.

    Advice to ManagementAdvice

    Start with Scott and work your way down until you find a leader willing to actually establish corporate vision. You can only suck people dry on bank fees and intimidation for so long.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not a bad company but don;t expect to raise a family or own a home on the salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Penn Bank

    Pros

    Ample time off
    Flexible schedule
    Good hours

    Cons

    VERY LOW PAY!!
    So heavily regulated you have no room to make decisions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    My experience was anything but positive. Complete lack of direction from management and lack of career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Penn Bank full-time (more than an year)

    Pros

    Good 401k program
    Decent health care costs

    Cons

    Extremely low compensation
    No direction from senior management
    Lack of communication
    No sense of value as an employee

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Ungrateful Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Penn Bank full-time (more than 5 years)

    Pros

    Decent benefits, lots of jobs to potentially transfer to once you have your foot in the door and gain experience.

    Cons

    Unless you managed to make it to upper management by working there the last 20+ years, expect cheap pay, low raises, dealing with terrible old leadership.

    Last 4 years have consisted of inconsistencies and lies at the cost of the employees happiness by:
    Wage freezes
    Standard 2% raises since
    Multiple layoffs
    Relocating local jobs to Allentown & Reading in brand new big buildings
    Acquiring a new bank
    Allowing CEO's salary to triple to over a million dollars

    Advice to ManagementAdvice

    Respect your employees. Happy employees work harder and are better employees, we aren't stupid.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    One of the best places to work in Pennsylvania? Yeah, right!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Penn Bank part-time (less than an year)

    Pros

    They have an outstanding training program for new bank tellers. That's where the pros end.

    Cons

    Corporate culture is too political and conservative, and the working environment is very hostile. When they get rid of you, they insult you by saying things like, "Banking is not the career for you" or "You will never survive in a company like this one" or anything else that is considered demeaning. They take pride in firing people.

    If you are a new hire as a teller, things will be very tough and demanding for you, as I learned when I worked for this company in the short period I was there (I'm surprised I lasted as long as I did - most of the people in my training group were either let go or quit within two weeks). You have to be very proactive in your position, performing transactions correctly and accurately; making sales on each transaction; and other activities where you're stretched to the limit. The company emphasizes sales a LOT, and if you're not making enough sales or referrals during a quarter, you're toast. Managers are major cutthroats.

    I'm not going to get started on salary. It's bad when compared to McDonald's.

    Don't believe anyone who tells you that they enjoy working at National Penn Bank. It is a terrible place to work. But if you choose to work at National Penn Bank, you better be careful and you better know what to expect when you're there.

    Advice to ManagementAdvice

    Resign, so we can elect new management to better regulate how this company should really be run and treat their employees with dignity and respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Very good company, once growth renews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Doylestown, PA
    Former Employee - Customer Service in Doylestown, PA

    I worked at National Penn Bank full-time (more than 8 years)

    Pros

    Excellent benefits
    Part of National Penn Bank, with tie ins to various financial services
    Insuance is now poised for growth
    Very concerned management

    Cons

    Part of a "Wall Street Company"
    Insurance has to adhere to overall corp's pay increase limitation

    Advice to ManagementAdvice

    Good luck with your plans!
    While Sales unit has to be improved, don't forget that that Service is what keeps the renewals.

    Recommends
    Neutral Outlook
  9.  

    Three years FSR II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Phila, PA
    Current Employee - Financial Services Representative in Phila, PA

    I have been working at National Penn Bank full-time (more than 3 years)

    Pros

    Great coworkers, great hours. Great for a mom who doesn't want to take work home with her. If it wasn't for my coworkers and great immediate boss, I would have left a while ago.

    Cons

    Pay is below average for the same job title and responsibilities. Senior management holds on to employees that have proven inadequate but don't pay employees enough to retain the great ones. Very disappointing.

    Advice to ManagementAdvice

    Pay your employees what they're worth and you won't have such a high turnover. You're paying more to locate and train than to retain quality employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banking Representative in State College, PA
    Former Employee - Personal Banking Representative in State College, PA

    I worked at National Penn Bank full-time (more than 5 years)

    Pros

    To have the opportunity to learn and advance

    Cons

    Having to work every other Saturday

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Warminster, PA
    Current Employee - Financial Services Representative in Warminster, PA

    I have been working at National Penn Bank part-time (more than an year)

    Pros

    Great co-workers and the pay isn't horrible for a college student.

    Cons

    Not much, working until 7 on Friday's.

    Advice to ManagementAdvice

    Update technology!

    Recommends
    Positive Outlook
    Approves of CEO

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