National Processing Company

  www.npc.net
  www.npc.net
Work in HR? Unlock Free Profile

National Processing Company Reviews

Updated July 10, 2014
Updated July 10, 2014
7 Reviews
2.5
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Tom Wimsett
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very happy with my job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Sales Consultant  in  Seattle, WA
    Current Employee - Business Sales Consultant in Seattle, WA

    I have been working at National Processing Company

    Pros

    NPC has been around for a while but with an acquisition and some other changes in the ownership of the company, the current business model has only been in place for a little over a year. They only recently have begun hiring reps across the country to do outside sales, thus the opportunity for advancement really is huge. Furthermore, they give monthly recognition for sales people who are succeeding across an array of areas, and it really helps to motivate people who have some competitive drive.

    Also, the flexibility that comes with the job is great for people who are self starters. If you feel like you need the structure of having a physical office, then this job is not for you. You really are not micromanaged so it would be possible to twiddle your thumbs the whole day and most likely no one would find out (though certainly you would not be successful with the job).

    To be successful you must really be a hard worker. You essentially are running your own small business so there are a lot of "behind the scenes" activities that come with that.

    Lastly, don't take this job if you cannot stand math. You do deal with a lot of numbers as a sales consultant (aka sales rep), and, although you do not by any means have to be really great at Math, basic calculations are pertinent for you to do.

    Cons

    Business allowance is entirely too low for an outside sales position. Also, a lot of the inside workers are on the East Coast so, for the West Coasters out there, they may not be available when you need to ask a question, etc.

    Advice to ManagementAdvice

    Don't make people forecast their deals submitted so much. It really is impossible to do (you cannot predict the future)

    Recommends
    Approves of CEO
  2.  

    Merchant Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Processing Company

    Pros

    Location was close to where I lived.

    Cons

    low pay, and management that bent the rules for some but not for all.

    Doesn't Recommend
  3.  

    Micro-Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Processing Company full-time for more than 3 years

    Pros

    Great coworkers that's not in supervisory roles. Only the outrageous get shown the door. Job security.

    Cons

    Stressful, underpaid, micro-management. The stress is mostly from the idiots that are in supervisory roles.

    Advice to ManagementAdvice

    Stop micro-managing employees. Promote within.

    Recommends
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Not the best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at National Processing Company

    Pros

    Most of the people you find working their are great to work with. Very friendly and supportive of one another.

    Cons

    Management does not communicate information to their employees. It is not a family friendly environment to work at. No raises in 2 years.

    Advice to ManagementAdvice

    Treat your employees with a little more respect. Stop getting rid of all your most knowledgeable employees to save a buck! Learn to get rid of dead weight employees instead of rewarding them by moving them to a different position within the company.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    NPC A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at National Processing Company

    Pros

    Career growth and opportunity. Due to the nature of the company you are given the opportunity to participate at various levels. If you're looking for a company that provides challenge and opportunity, NPC is a great place to work. If you're looking for a place to just do one thing and log time, you won't like the pace.

    Cons

    Relatively new company under this business model. There are the expected challenges of a "start up".

    Advice to ManagementAdvice

    Invest in the future

    Recommends
    Approves of CEO
  7.  

    Favoritism is Major here and the only way to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at National Processing Company

    Pros

    A good company to gain experience in the processing industry.

    Cons

    Those who work hard and are dependable do not move up. Raises are few and far between. Although you may be told by Management that you will get a substantial raise when promoted, it may take months after you have started the position before you see that raise and by substantial they mean .50 cent. New people are often brought into positions making more than those who've been there and excelled. Nepotism is big at NPC and if your parent is a manager, supervisor or a VP you will move up quickly.

    Advice to ManagementAdvice

    Stop the shenanigans! Take care of your employees! Most of the non management employees are good, honest, hardworking people who are loyal to the company. Keep your word! Stop all the back biting and making it difficult for people to move up in the company. Stop the favoritism and let the employees work speak for itself. Pay your employees right! Your turnover rate wouldn't be so high.

    Doesn't Recommend
    No opinion of CEO
  8.  

    A Veil of Hypocrisy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at National Processing Company

    Pros

    What you are lead to believe is a nationally recognized name/brand that will get you in the door.
    The comfort of working from home.
    They will pay for your hotel during training

    Cons

    This is such an oversaturated market for this product on the West Coast and the Southwest in particular. If they would have done thier homework they would have figured this out before they put together ill conceived markets, and sales managers that were spread too thin with unrealistic goals.
    They have arrived too late to make thier mark. The compensation is weak. It is way below what other merchant processors are paying thier employees. They will pay you for 3 months and then - good luck! Make sure you are coming from a similar industry or a lateral industry or you will not do well here. You are all by yourself in your territory working out of your home. In a startup, there is a need for more support whether it is via other sales personnel or simply some positive management mojo. You'll get none. The medical benefits are terrible.
    BUT before you get hired...you will be swept up by such a wave of bull*^*t and exaggeration. BEWARE. Do your research and ask a TON of questions.

    Advice to ManagementAdvice

    They work under a veil of hypocrisy. There is nothing to be said.

    Doesn't Recommend
    Disapproves of CEO

Worked for National Processing Company? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.