National Technical Systems
2.6 of 5 14 reviews
www.ntscorp.com Calabasas, CA 1000 to 5000 Employees

National Technical Systems Reviews

Updated May 30, 2014

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2.6 14 reviews

                             

67% Approve of the CEO

National Technical Systems President, CEO, and Director William McGinnis

William McGinnis

(9 ratings)

30% of employees recommend this company to a friend
14 Employee Reviews
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    Larger Company Benefits, Small Company Atmosphere

    Anonymous Employee (Current Employee)

    ProsThere are many smaller labs throughout the US so the work force at each is fairly small. Ability to contribute in more than one area (not only one job function), small company atmosphere but with a lot of support from other sites. Very flexible.

    ConsI perceive that they want mediocre people who are happy doing their job function. Not easy to move up in the company. Not the best pay for what I do. (about $20K less for my function).

    Advice to Senior ManagementCorporate needs to remember that each site has different needs and functions. Putting policies and procedures in place and forcing every site to conform makes it very difficult and inefficient for some of the sites. When one site has a problem, implementing that corrective action throughout the organization may cause more problems than it solves.

    – I'm optimistic about the outlook for this company

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    Top level ruined a good thing.

    (Former Employee)

    ProsThe people. If you are fortunate enough to work at a location that does actual work, than you will find some of the hardest working, most innovative and smartest in the industry. Despite the desperate (allegedly unintended) attempts by corporate to destroy the team work environments, these locations manage to maintain close and productive working relationships. Additionally, great customers who are on site and often feel like extended team members.

    While large amounts of productivity are accomplished, the environment is that of support and caring. I enjoyed going to work every day, it sucks that people who know nothing ruined this.

    When the company was still actually caring about the employees, this was a great place. If you pay attention, you can catch glimpses of the old NTS. The hours are flexible and locally there is recognition for achievement, although corporate requires all locations give the same raise range to its employees despite whether or not the labs are making money. This seems unfair.

    The type of work that is done here is cool and cutting edge. They let you mess around in various things, and that is cool for your next job. I liked getting to have a lot of chances to learn new things. everyone in local management was cool. I felt supported by the people who were there to support us like my Program Manager and local HR and quality.

    ConsCorporate has destroyed the morale and values of this company. The top is stocked with egotistic sitting ducks with minimal understanding of business. The culture wavers here so much, you may become seasick. Often the most incapable rise to the top. These are your classic people that are in charge of a lot, but do little. The intellectually challenged often have a lot to prove and refuse to hiring/promote anyone who may point out that they are less that capable.

    If you chose to work here, say yes a lot. Do not oppose corporate personnel, just nod and don't complete the work, all they want to hear is yes and that they are amazing and intelligent. They proclaim to care about the people who actually line their pockets (many of the top started at the bottom), but they have shown time after time that they no longer do. There is a lot of lip service and directly contradictory behaviors to follow. Be cautious of the phoniness of leadership, especially those who call themselves Innovative or preach Culture.

    Corporate is removed from the day to day and the little people. No one expects them to live the life, but the most insulting part is they believe they are in touch with us. we don't care about another VP, we don't even know what you guys do. We don't care about the commemorative coins or the emails patting yourselves for whatever it is you think you did to improve things. Save a buck and don't layoff another 12.00/hr technician.

    Advice to Senior ManagementStop messing with the successful locations and successful processes. This company is fraught with issues, and yet you continue to "fix" things that are not broken. Pick a culture and stick with it. If you are going to "cut back" on employees, how about sacrificing one of your own instead of ten from your direct labor pool? Stop promoting people because they have "been here a long time" exclusively. Don't spend thousands on changing a logo (for no apparent reason, and which looks worse) in the middle of canning people to "save money". Or do all of this, but stop spinning to your workforce that you "care" and are "Family". Remember, you employ smart people, they clearly see thru this, give us some credit. They all want to leave you, they just don't want to leave each other. Despite you, these people are loyal to their teams. If Centralization is your goal, how about actually designing the processes before you eliminate the people who actually provide a service? Just saying the word "centralize" is not a process. Again, this is yet another example of the out of touch reality.

    All of this is somewhat irrelevant as the management team is locked in and protected regardless of their behaviors and approaches and firmly believe they are superior to Joe Blow on the floor.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    People are easy-going, and helpful (to an extent), but systems/processes to do things desperately need to improve.

    Anonymous Employee (Former Employee)

    ProsSafe working environment: no office politics/drama, no backstabbing, people were friendly without crossing the professional line.

    ConsNo separate area for just employees (breakroom was also open to customers). Management unwilling to implement change to improve processes in the long run because they were more focused on short-term goals of increasing revenue and minimizing losses.

    Advice to Senior ManagementCare more about the people who work here and be concerned about the physical and mental health of your employees, instead of only on making a profit. Offer real perks to help boost employee morale.

    No, I would not recommend this company to a friend

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    Awesome company and people

    Test Technician (Former Employee)
    Fullerton, CA

    ProsSmart, kind people to work with. Interesting projects. Wide range of clientel. Most of the guys are willing to teach new people, and everybody takes time to talk about the work every day so you don't stay in the dark about work problems.

    ConsSometimes long hours if the projects come in to close together. Sometimes tools or equipment don't get shared equally because big clients come first, but usually not a very big problem for me.

    Advice to Senior ManagementMaybe a more even workload for everyone would help. Sometimes people can't get shifted to other clientel when there workload is lighter.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    NTS is a decent company to work for, mostly for the people.

    Anonymous Employee (Former Employee)

    ProsThe camaraderie amongst the working people at NTS is akin to life in the service. Mostly due to the fact that the majority of personnel there were from the service.

    ConsInability to initiate and implement necessary change for the better of the company.

    Advice to Senior ManagementListen to the employees regarding shortcomings and the accompanying prescriptions for remedy.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A great place to work, used to be, anyway.

    Manager (Former Employee)
    Calabasas, CA

    ProsThey will let you work yourself to death. Give you reasons for believing in trust. They talk a good talk, but do not walk the walk.

    ConsLack of communication
    Lack of direction
    Can not trust upper management, very devious. Greed at the top has ruined this company.
    Stay away.

    Advice to Senior ManagementTop level management should all resign.
    Best thing you could do is let Jack Lin run the company again!

    No, I would not recommend this company to a friend

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    Unfortunately - this is a step over stone

    All (Current Employee)

    ProsIf you want to grow, learn, and succeed this is not the company for you - pros about this company is that it pays slightly above minimum wage and they let you damage customer equipment without getting in trouble, procedure, who needs procedures?. After many tries we will get there but without accuracy.

    ConsThey do not provide adequate training at all levels, technicians (button pushers) are left trying fend for themselves, reports are cookies cutters, program assistant are completely useless and clueless, if your lucky to find an engineer they are too busy to point you to the bath room. Sales team, really -see first statement. If you are lucky and you are in the facility grab a technician and ask him to take you to the QA department, two things might happen first " the what department?" or they will walk you to the front desk to talk to the reception/tech writer/PA/Eng/GM/acting sales team and if you are really really lucky that tech will turn his baseball hat around and say "how can I help you?".

    Advice to Senior ManagementMid Management - Run while you still have a life. Everyone in this category and below wears too many hats
    Upper Management - Support the floor. Moral is really down within the company. It is tearing from the inside out. Set a plan for internal growth don't just comer people and expect them to be happy.

    No, I would not recommend this company to a friend

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    Cannot be Trusted

    Anonymous Employee (Former Employee)

    Pros-Great coworkers - strategic locations - wants to "beat" the competition -flexible work schedule

    Cons-Weak upper management . They rearrange their titles every few months, give themselves raises, then cutback on employee benefits (!). Defense Group Management cannot be trusted by employees or some clients. They foster a "Us Against Them" mentality within NTS. Nothing is done as see the above "weak upper management", looks the other way since they turn in minimal profits every Quarter.

    Advice to Senior Management-get back to your core values that have been lost over the years - reduce upper management staff in the same manner you reduce the rest of the NTS staff. don't just reassign them and give new titles when they add nothing to the bottom line.

    No, I would not recommend this company to a friend

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    Testing

    Tester/QA (Former Employee)
    Culver City, CA

    ProsYou can get some good experience for a while. The other workers are great nothing but great people and not much politics.

    ConsManager is poor at managing the Test group and pay wont be as good as any other job. This is one of those jobs that is a job not a career.

    Advice to Senior ManagementPossibly new management.

    No, I would not recommend this company to a friend

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    Great stepping stone

    Anonymous Employee (Current Employee)
    Fullerton, CA

    ProsIt was great to come in, and learn about different technologies. Great people all around. Flexible hours. A few managers are willing to take time out of their busy schedule to discuss any issues you might have.

    ConsLack of growth, in terms of new positions. Pay is not to standard for same position elsewhere.

    Advice to Senior ManagementRather than making so many promotions from all of NTS locations (ex. VP this....VP that), you should consider making your employees happy in terms of pay.

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Glassdoor is your free inside look at National Technical Systems reviews and ratings — including employee satisfaction and approval rating for National Technical Systems CEO William McGinnis. All 14 reviews posted anonymously by National Technical Systems employees.