Nationwide Building Society Reviews

Updated August 26, 2015
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3.1
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Graham Beale
42 Ratings

Pros
  • Great people employed, really good team (in 5 reviews)

  • Career development, worklife balance, the company is all about people, they reward the staff very well (in 3 reviews)

Cons
  • low salaries, no training opportunity and old-fashion way of working (in 4 reviews)

  • Lots of people in roles they are totally unqualified to perform in (including senior management) but have the mis-guided confidence of experts (in 3 reviews)

More Pros and Cons

87 Employee Reviews

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  1. NATIONWIDE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mortgage Administrator in Glasgow, Scotland (UK)
    Former Contractor - Mortgage Administrator in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide Building Society as a contractor (Less than a year)

    Pros

    Excelllent company to work for great environment and good company values.

    Cons

    Contract work, so job security was unsure however they always looked to renew or extend contracts so in some ways this was stable. However I would have preferred to be on a full time permanent contract.


  2. Very freindly enviroment to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Very freindly enviroment, fexible working hours and clever people. Nice spacious offices with lots of helpful work mates. Excellent working hours

    Cons

    the location off the offices are in swindon and the surrounding area does not allow much networking


  3. Best career stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Manager in Birmingham, England (UK)
    Former Employee - Customer Account Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nationwide Building Society full-time (More than a year)

    Pros

    Great people, great values, always felt supported and they're always willing to train and push talented staff. Down to earth environment and was always felt as a valued employee. If you're a staff member short then everyone else feels the burden especially at busy times so it can be stressful. However - this was never really an issue because even the managers are willing to serve on the cashier tills to help during periods of short staff.

    Cons

    Can honestly say that I can't think of any major downsides. The start/finish/break times are fairly inflexible but that is the same with most private sector companies. I was on one of the 'new-style' contracts which meant I had to work every Saturday with a weekday off to compensate. This was a bit of a pain especially if you had to use leave to take a Saturday off but other people on your team who did the same job were on a Saturday rota. This felt a bit unfair. Its in an industry which uses performance targets - so if you're not happy with monthly targets then this isn't the job for you.

    Advice to Management

    I'm not sure if its still the case, but I think contracts for all employees should be aligned - as in the case with my Saturday working contract. I think this could have been done fairer.


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  5. Everything is brilliant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Operations Manager in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 8 years)

    Pros

    Opportunities are great, brilliant benefits, you enjoy and emrace the nwide way and PRIDE

    Cons

    You have to work very hard

    Advice to Management

    Don't have favourites


  6. I love working for Nationwide.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Complaint Handler in Bournemouth, England (UK)
    Current Employee - Complaint Handler in Bournemouth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    Great opportunities to develop and progress. Great respect for people and amazing values which I completely adhere with. Great opportunities to also develop interests and to express your individuality.

    Cons

    Low salaries respect the competition.

    Advice to Management

    Increase the progression opportunities in the Admin Centre in Bournemouth, as at the moment they are fewer than Swindon or Northampton. Consider the living allowance in Bournemouth, due to higher living costs, almost similar to London.


  7. Incredible, customer orientated company with a true family spirit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Consultant in Sheffield, England (UK)
    Current Employee - Customer Service Consultant in Sheffield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 3 years)

    Pros

    The best things about working for them is the people you meet and the job you get to do. You make a real difference to peoples finances, and you go away feeling proud of that. The benefits are fantastic and you have alot of opportunities open up to you as you work there. By far the best company I have ever worked for.

    Cons

    Sometimes the job is difficult. You encounter situations where you just cant do enough for the people you are trying to help, and that is hard to deal with at times. Sometimes it feels like process gets in the way of success.

    Advice to Management

    Know the job your guys on the lowest levels are doing. Sometimes, we get changes put in place by people that don't do the job the changes affect, and it can often have disastrous impacts, leaving us to clear up the mess and communicate back what needs to be done to fix it. This could be so much easier if changes were run past people who were actually on the phones doing the job. A lot of changes make our job so much more difficult, but people higher up believe it is 'Making things simpler'.


  8. Excellent, ethical, people focussed organisation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Graduate in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Human Resources Graduate in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    Really people orientated, genuinely care about the staff and the customers with good development opportunities. Wide variety of projects to get involved with.

    Cons

    FS provider not primarily based in the capital, comparatively small company with limited opportunity for moving location and therefore challenging to progress as quickly as other companies


  9. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Graduate in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    - Good work/life balance - Development opportunities always available - Great atmosphere - always someone around willing to help - Loads of opportunities to get involved and have fun, e.g. charity events, competitions etc

    Cons

    There's never enough parking spaces!


  10. Helpful (2)

    I love working here, but it isn't without it's challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than 10 years)

    Pros

    The head office building is great. Everything you need is on site and there is a great buzz. Benefits are good, pension after 2yrs service is also really good. The people you work with are on the whole very helpful and willing to give you their time to help. Its not a place full of egos or people who are all me me me. Having had a number of jobs elsewhere this is by far the best place I've worked.

    Cons

    Parking isn't great, get in early if you want a space! Depending on the business area things can get quite political, so like anywhere work out who you can trust and who you can't. It can be quite difficult to get things done at speed due to having to get things done by committee.

    Advice to Management

    Don't listen to all the talk, look out for and reward the people who keep their head down and get the job done - we Ned more doers and less talkers!


  11. Helpful (1)

    Such a friendly and nurturing place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Southampton, England (UK)
    Current Employee - Customer Representative in Southampton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (More than a year)

    Pros

    I have worked for nationwide for over a year and have yet to find any major faults. They truly do support you with your development and encourage you to expand out of your comfort zones. Since being at nationwide i have become a lot more confident with myself mainly thanks to my branch manager. The people i work with are fun and enthusiastic. They put their all in to what they do and we all help each other. I would 100% recommend nationwide to work for as you get back what you put in. They are great for acknowledging achievements and helping you get to where you want to be.

    Cons

    Just a tiny one .... systems need a bit of improvement but i know that is something that is being worked on at the moment.

    Advice to Management

    I work in a branch and would love to know more about head office maybe visit and see the areas that i am interested in progressing to. Not sure how people in branches can go about doing this?



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