Nationwide Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 237 ratings Employees say it's "OK" |
CEO Rating
Based on 100 ratings
CEO & Director |
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Pros
The application and interview process are quick and simple. This is due to the high level of employee turnover the company suffers. As a result, they need to have new adjusters in the "hopper" ready to hit the ground.
Cons
I will keep this very simple, so as to avoid reader boredom: The workload is overwhelming, management is generally "disconnected" from the the field representatives and in many cases, aren't even aware as to how many claims you are being assigned. The territories are so enormous, it's not uncommon to spend half your day driving. This isn't taken into account by management, though. Expect to receive a minimum of 40 claims per month. Realistically, you will receive 50 to 60 per month. With the high rate of continuous employee turnover, you will regularly be asked to assist other teams and have claims reassigned to you. This is in ADDITION to your regular monthly assignments. The general mindset of many of the adjusters is simply to "survive" until you find another job.
Advice to Senior Management
Your efforts to reduce your workforce to a "skeleton crew" while simultaneously attempting to squeeze every drop of productivity from them may solve some short term problems, but is both a flawed business plan and simply unethical.
Pros
good location and working environment, lots hapening, friendly people and good network of contacts. I am working as a contractor on a large programme.
Cons
The office is out of town so more difficult to do general day to dat activities. Parking on site can be an absolute nightmare
Advice to Senior Management
I do not think this is an appropriate question to answer here
Pros
Somewhat easy to get hired, 40 hour work week, alot to learn about the insurance industry, office is call center type job.
Cons
very low pay, little to no raises, upper management does not appreciate the hard work employees do; overtime almost always required and you won't get paid for it., high turnover.
Advice to Senior Management
Learn to appreciate your employees especially employees that are actually doing their job. Don't be so quick to fire people without considering what the person actually brings to the company.
Pros
I have had a long carreer and hope to retire from here. Been treated fairly and been given enough time to enjoy my family.
Cons
Nothing really to report except the changing work enviorment which is common in the industry. Restructuring has effected a few of my friends.
Advice to Senior Management
Keep giving employees the flexibilty to spend time with their family. Continue to be a strong company that employees can be proud of and provides them with financial stability.
Pros
1. Good pay and benefits.
2. Decent growth opportunity.
Cons
1. Work space not the best.
Advice to Senior Management
Try to be more open and direct on communications.
Pros
there are many good fellow employees
Cons
senior management not good, compensation not good
Pros
stability and opportunity for advancement
Cons
management style and communication with middle management
Advice to Senior Management
empower middle management
Pros
Solid, stable company. There are many different locations with offices across the country. The insurance operations would be the place to be.
Cons
The IT organization would be the last place you'd want to work. It is very bureaucratic and gone toward the strategy of having many, cheaper employees versus fewer, but better qualified employees.
Advice to Senior Management
Hopefully the new leadership will bring back some of the values that this company used to have.
Pros
Good people and cool environment
Cons
boring life and no growth
Advice to Senior Management
Ensure challenging enviroment
Pros
Don't limit people from exploring their true value. Pay good!
Cons
employees are kind of laid back.
Advice to Senior Management
Continue focusing on customer service and marketing



