Nationwide Reviews

Updated August 27, 2014
Updated August 27, 2014
675 Reviews

3.6
675 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
337 Ratings

Review Highlights

Pros
  • The work life balance was better than average, especially for non-salaried employees (in 73 reviews)

  • Great Company, Good Benefits, This company knows how no treat employees (in 35 reviews)


Cons
  • Workloads are often not manageable & work/life balance doesn't exist especially in management (in 26 reviews)

  • Upper management only care about saving money (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great in the beginning until management started getting confused on how to best get the most out of their employees and

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Agent  in  San Antonio, TX
    Former Employee - Retention Agent in San Antonio, TX

    I worked at Nationwide full-time for more than a year

    Pros

    I loved my coworkers! They made my stay there bearable!

    Cons

    Benefits are great, but compensation not much, considering that they drain every drop of blood out of you on a daily basis

    Advice to ManagementAdvice

    Be realistic in terms of what you want your employees to achieve

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Not very team work oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Columbus, OH
    Former Employee - Senior Analyst in Columbus, OH

    I worked at Nationwide full-time for more than a year

    Pros

    There's some flexibility with schedule, especially in the call center. Company has a relaxed atmosphere, dress code

    Cons

    Departments don't work as team. It may well depend on the manager of that dept.

    Advice to ManagementAdvice

    Work as a team with other depts. and drop the "us vs. them" attitude. It's the same company.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Overall good considering the size of the organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Columbus, OH
    Former Employee - Project Manager in Columbus, OH

    I worked at Nationwide full-time for more than 3 years

    Pros

    Company encourages and promotes work-life balance

    Cons

    Employees are highly encouraged to complete engagement surveys so the company can broadcast how well the employees are engaged; however employees are coached on how to answer the questions.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Constantly changing in management, supervisors, benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing  in  Lynchburg, VA
    Former Employee - Processing in Lynchburg, VA

    I worked at Nationwide full-time for more than 10 years

    Pros

    It is a job for a large company and good for the starters.

    Cons

    Never sure when positions will be relocated to other states.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst  in  Columbus, OH
    Former Employee - Data Analyst in Columbus, OH

    I worked at Nationwide as an intern for less than a year

    Pros

    - Great people to work with
    - Stable and secure work environment
    - Positive work culture

    Cons

    - Slow to adapt to changes
    - Average age of employees is higher than usual

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Work load is not equal for all employees of the same pay grade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Memphis, TN
    Former Employee - Claims Adjuster in Memphis, TN

    I worked at Nationwide full-time for less than a year

    Pros

    Good training, Good benefits and experience.

    Cons

    Constant reorganizing and changing management..

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Stingy, hypocritical bastards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Nationwide full-time for more than 8 years

    Pros

    There are good people that work at Nationwide. I have a great set of coworkers (always have, in every role), and my boss is fantastic.

    Cons

    Absolutely, without a doubt, the biggest issue in that place is the senior "leadership" in the company. I don't think you could fill the smallest conference room at Nationwide with the total number of decent leaders that are part of senior leadership. They go out of their way to make working for Nationwide a miserable experience. Raises and promotions are nonexistent, yet we always have money for extravagant engagement outings and worthless trinkets that they plaster our desks with. Speaking of engagement - for a bunch of so-called intelligent senior leaders, I find it amazing that they can so grossly misinterpret engagement numbers and feedback from their employees. There is a single question in our yearly reviews that can completely negate a year's worth of work. That question is the manager's opinion on if the employee was engaged. If it is a no, kiss any pay increase goodbye. They encourage us to answer our engagement surveys honestly, yet if you are not engaged, you get shafted. Oh, engagement surveys are anonymous? Sure, try working on a team of 4 or 5 people and have your survey be truly anonymous. Upset your manager in any way and "No" on the engagement question is all the retaliation they need.

    Advice to ManagementAdvice

    Listen to your employees, and reward them for their hard work. Do you have any idea how annoying it is to see senior leaders change titles seemingly every other quarter and likely get all kinds of additional compensation from the meaningless restructuring? You trample over employees and their ideas, all the while attempting to leverage those same employees and ideas to make you look good in your own reviews.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Bureaucratic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  Des Moines, IA
    Current Employee - Assistant Vice President in Des Moines, IA

    I have been working at Nationwide full-time for more than 10 years

    Pros

    Very talented, nice people, stability if you are flexible, career advancement if you are mobile. Good work/life balance and opportunity to work from home. Company and employees are active in the community. Comprehensive benefits package.

    Cons

    Senior leadership decisions based on command and control and ego of the CEO. Complex organization with diverse business units stiffled. Matrix management not implemented well. Very top heavy with expense ratio issues that have not been solved for many years. No retention prgram for most officers.

    Advice to ManagementAdvice

    You are at risk for continued loss of top talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Typical huge bureaucratic organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi-Line Sales Agent  in  Des Moines, IA
    Former Employee - Multi-Line Sales Agent in Des Moines, IA

    I worked at Nationwide full-time for more than 10 years

    Pros

    Fair stability, good benefits, 401(k) match, time off, et cetera. Good place to collect a check if you are one of the "in" crowd chosen by mid manager.

    Cons

    Micromanagement, substandard pay, weak correlation between compensation you earn and contribution you make. Too many Chiefs, not enough Indians.

    Advice to ManagementAdvice

    Walk the walk, stop spouting platitudes, staff up.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    5 year plan changes every month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Nationwide full-time for more than 8 years

    Pros

    Good products to offer. Direct team mates are good to work with.

    Cons

    Direction from the top changes all the time. Communication is poor from the top down. They waste so much money planning and changing but execution and delivery is poor. By the time you are ready to execute and measure results the plan changes. Favoritism and back biting is rampant. You want to play the game you will be fine.

    Approves of CEO

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