Natwest Reviews

Updated August 26, 2015
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3.3
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31 Employee Reviews

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  1. IT WAS A GOOD EXPERIENCE WORKING FOR NAT wEST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in New York, NY
    Former Employee - Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly atmosphere constant banking training

    Cons

    Learning and the possibility to go to school

    Advice to Management

    Keep up the good work


  2. Natwest Mortgage Services

    • Culture & Values
    Former Employee - Anonymous
    Former Employee - Anonymous

    Pros

    Supportive to team members that want to increase their experience.

    Cons

    Found this company to be very supportive for the segment of the market they are in.


  3. Excellent Employer - my second time back!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Bank Manager/Business Analyst in London, England (UK)
    Current Employee - Area Bank Manager/Business Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natwest full-time (Less than a year)

    Pros

    I originally worked for NatWest for 8 years, leaving to join Nationwide - coming back was the right decision. Great opportunities for progression Great work related benefits Good company structure and genuine access to senior leaders of the business.

    Cons

    Fairly long hours Systems - in a process of being upgraded - getting there

    Advice to Management

    Keep on the path to reform - really exciting company to work for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. it's ok to work there but not for long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Officer in London, England (UK)
    Former Employee - Senior Customer Service Officer in London, England (UK)
    Negative Outlook
    Disapproves of CEO

    I worked at Natwest full-time (More than 8 years)

    Pros

    it's a stepping stone if you want to use it on your cv to go else where. my former colleagues went to work to barclays, citibank, lloyds bank, etc. they didnt stay long at natwest, they stay less than 2 years, i spent more than 8 years there

    Cons

    no much career progression, you will spend all your life in the branch, unless you 'lick' the managers' ar..e you wont be able to progress outside of the branch. too much pressure with this nonsense daily targets to achieve. no much support in terms of career progression, the job is very repetitive and after one year you really get bored

    Advice to Management

    none, as i am not bothered anymore, i used to give them advice which they didnt care about


  6. Branch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Manchester, England (UK)
    Current Employee - Branch Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Security, salary, colleagues,area, , uniform

    Cons

    Weekend work, brand, security, policies, risk

    Advice to Management

    None


  7. Bookkeeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunity to progress and transfer to other branches

    Cons

    Banking! Now officially worse than estate agents


  8. NW Customer Services call centre.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Adviser in Southampton, England (UK)
    Current Employee - Customer Service Adviser in Southampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Natwest full-time

    Pros

    Great, patient training set-up and near-constant support post-training.

    Cons

    Room to progress. Due to so many people being in the same position, it's not rare to see very experienced and knowledgeable colleagues who've worked for 4+ years without a promotion. The 3 week introductory training was also incredibly misleading to the actual role and had a lot less relevance to the general process. We have a team of 24 members managed by one deputy and one team leader; I feel this is insufficient to provide as much immediate on-job support; the support is strong, just delayed.

    Advice to Management

    Update the introductory training to be more centralised to the role and have the training systems parallel the live ones more efficiently. Also, consider


  9. No support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSO
    Former Employee - CSO
    Doesn't Recommend

    I worked at Natwest full-time (Less than a year)

    Pros

    Salary is a pro better then most retail banks

    Cons

    No support when you start shoved right in the deep end get trained weeks after starting loads of pressure to do things. Loads of favoratism going on little voice also you never leave on time always leave at least an hour after closing

    Advice to Management

    Be more supportive


  10. Senior Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banker
    Current Employee - Senior Personal Banker
    Approves of CEO

    I have been working at Natwest full-time (Less than a year)

    Pros

    Great scope to develop. Unity in achieving goals. Focused towards customer service and not reaching financial targets, for financial gain.

    Cons

    Difficult for me to bank else where as I now work typical bank hours. Therefore only makes sense to bank with Natwest. Hours do need to change slightly, but this is only temporary.


  11. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Southport, England (UK)
    Former Employee - Branch Manager in Southport, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Non cotributary Pension when I started, no longeravailable.

    Cons

    Senior management style is that of bullying and fear. No compastion allowed to be shown at all

    Advice to Management

    Board members check the management style of those below you and get them to check those below them etc. Go and look for yourselves don't rely on results or hearsay.



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