NaviNet Reviews

Updated March 31, 2015
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4.5
65 Reviews
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Frank Ingari
42 Ratings

Pros
  • Work / life balance, compensation, location, team-oriented environment, benefits (in 10 reviews)

  • Lots of flexibility to work from home if necessary- everyone gets a laptop (in 6 reviews)

Cons
  • They are changing their business model which means some people may be stuck supporting dead end legacy code until it is finally retired (in 4 reviews)

  • The middle management needs some help and refocus on how to talk to each other (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Great bunch of smart people working hard to make this a great company. Just the right amount of process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at NaviNet full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty relaxed and casual atmosphere at work, but people get the job done. Once a year we take off 3 days to come up with a proof of concept or working code for some innovation in the product, this year at least one of the 30 or so projects the employees dreamed up got funded!
    A great CEO now after a long string of so-so's.

    Cons

    Company has gone through a couple downsizings/reorganizations and then a restructuring that forced us to sell our stock options. But the company did turn a corner with all that.
    Quite a lot of legacy code still hanging around.

    Advice to Management

    How about stock options for other than the top executives?

  2. Amazing people, too much management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NaviNet

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very balanced and happy coworkers. Almost everyone gets along almost too well. The environment is definitely laid back but manages that while still being challenging. You're working on something this country needs BADLY, which is always nice to remember, especially when you have a slow/bad day.

    Cons

    Way too much management. It seems like senior management really believes you grow a business by segregating everyone into highly specialized products or "segments" and creating more management roles. A lot of outsiders are hired to positions that could have been filled internally. Moving up is typically slow, unless they get desperate with immediate needs. Engineers are treated like second class citizens by some departments. An example -- the Open product launch. Printed name tags were provided for everyone except the engineering team. They were then encouraged to sit in the corner, away from customers. They weren't invited to some of the more focused talks, either. However, both the CEO and VP of product spent time highlighting how important engineering was. Its not nearly as widespread a problem as many other companies, but its still an issue.

    Advice to Management

    Empower your engineers. Give them more responsibility than developing one part of one segment of one product that was already designed, marketed and architected by four different management teams. Then pay them for it. Tell marketing and other departments to stop telling engineers they're too awkward to talk with customers.

  3. Growing company, almost all the way through a significant transformation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at NaviNet full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great, fun people, all working towards the same objectives. Senior management encourages work hard, play plenty and fit in your regular life, too.

    Everyone is super busy, but working on good stuff. Not all the most exciting, but part of getting us the base we need to accelerate the growth of the whole company.

    Lots of opportunity to learn and grow if you want to lean forward and be part of the change & learning.

    Cons

    Probably trying to do too much at once. We need to get better at picking most critical next. We'll do it all, just need to stretch it out some. Still sorting out roles as org changes. Need folks to keep stepping up and into bigger ownership stake.

    Advice to Management

    Help your management team step up, so their folks can shine and they can learn to be leaders not doers.

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  5. Great company, inspiring leadership, some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Boston, MA
    Current Employee - Business Analyst in Boston, MA

    I have been working at NaviNet full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leadership is very energized about what the future holds and I think they do a good job of rallying the troops. There are monthly company-wide meetings where the execs and other leaders talk about what's being achieved, which helps each part of the organization stay connected and aware of how we're all contributing to the bigger picture. The message makes you feel like you're "in it together." Leaders are very human- they value work/life balance and are accessible and approachable. There's a lot of work- it's a lean organization so everyone carries a heavy load. If you're good at balancing and prioritizing and want to see your work's impact fast- this is a great and very fulfilling place to be. You're almost never the smartest person in the room which means there's constant opportunity to learn and grow (growth isn't always in the form of title.)

    Cons

    There's a lot of change happening- some of it's fast, some of it's slow. You have to be versatile and willing to put the team first to make it work and not everyone is committed to this. Leaders are really good at lifting up their own organizations but they could improve going to bat for their colleagues' teams.

    Advice to Management

    Transparency is key. We're smart people- the more we know and understand why we're going in a certain direction, the more engaged and committed we are to reaching the goal.

  6. Enjoying my time at NaviNet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at NaviNet full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits and compensation here can be above average. The paternity/adoption leave is a huge plus and rather unique among the players in this space. The company clearly cares about its employees - the leadership team knows that they need to attract and retain top talent as NaviNet reshapes itself and its offerings. The culture is great - the newer folks bring a fun energy to the office and most of the veterans are very knowledgeable and clearly industry pros willing to share their experience with others.

    Cons

    Many new hires don't have strong healthcare expertise/background and come from other industries (financial, etc.). You often have to bring people up to speed on basic healthcare industry information (how things are done, why, etc.) in order to have a meaningful conversation. A handful of veteran employees are clinging to politics, the old ways of doing things, and resisting the evolution necessary to take NaviNet to the next level. There are management changes and shuffling of people a bit more often than I'd like to see. An employee's career path/growth opportunities once inside NaviNet can be unclear.

  7. Amazing culture and vibe - but some waste in middle and upper mgt get in the way of Awesomeness!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA

    I worked at NaviNet

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People and Teams are amazing. People care about the product and what they give their customers. How they service each other. Lots of fun extra benefits that aren't necessarily part of the benefits guides - but extra time off for a long weekend over a holiday, or amazing summer outings and holiday parties. Lots of thank yous on the company dime. Definitely not "cheapos".`

    Cons

    MICRO MANAGERS. Too many in the same area have caused lots of uproars. It's just not possible anymore. Senior leadership is out of touch. And the "next in line" to senior leadership just aren't qualified to lead. Way too many systems on out dated software (can we say VB6??) Three to four versions of the main product - no customer has the same version. It's impossible because there is no standard offering.
    Although the benefits were amazing.....the compensation was "in line" with the industry, but certainly nothing to brag about.

    Advice to Management

    Keep growing your good people. Clean house with the upper third.

  8. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NaviNet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many opportunities to take part in different types of training (leadership, professional).
    Great culture! True team environment, everyone willing to pitch in and share knowledge.
    Flexible schedule as needed as long as work gets done.
    Pizza Fridays, Birthday cupcakes :).

    Cons

    Vacation - Can carry over 40 hours to the next year, everything else is use it or loose it.

  9. Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NaviNet

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Great benefits, perks (pizza fridays, beer fridays, company outings, cupcakes, messages)
    - Surrounded by awesome, smart people.
    - Start up like culture
    - Location

    Cons

    - Okay salary
    - Depending on what department you are in this may differ greatly but work/life balance can be non-existent
    - Rushing to push out products leading to continuous late nights.
    - Too much time spent on legacy code

    Advice to Management

    Provide more training across the board, especially for the non-technical folk.

  10. Dynamic, growing organization on the cusp of great things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NaviNet full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Committed and dedicated workforce
    *Approachable and accountable leadership
    *Ambitious plan for growth

    Cons

    *Some resistance to change among the old guard

  11. Best Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at NaviNet full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. People are very willing to help
    2. Off the Grid .. 2 day workshop to bring in new ideas
    3. Use of cutting edge technology
    4. Good Location .. 5 mins walk from the Train Station , 1 min from the bus stop
    5. Work Life Balance
    6. A lot of extracurricular activities including chair massage and chair yoga
    7. Pizza Lunch Fridays and Beer nite Fridays
    8. Culture and Vision is amazing. Best I have seen in my entire working career.
    9. Exposure to a lot of free training sessions
    10. Very Very communicative about what is going on , new products etc.

    Cons

    Training Sucks.. They do not invest in training unless it is from a college. Sometimes you get stuck with legacy that can bring down the Morale. Only upper management get all the accolades and the worker bees are left with nothing

    Advice to Management

    Keep up the good work and the communication!
    Take time to go deeper instead of just scratching the surface
    CEO needs to meet every individual and get to know their names on a more personal level .... at least once.

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