Navigant Consulting

  www.navigant.com
  www.navigant.com
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Navigant Consulting Reviews

Updated September 29, 2014
Updated September 29, 2014
240 Reviews
3.1
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Navigant Consulting Chairman and CEO Julie M. Howard
Julie M. Howard
78 Ratings

Review Highlights

Pros
  • Energy practice leadership is keenly aware of work/life balance (in 28 reviews)

  • There are some very smart people at Navigant (in 12 reviews)


Cons
  • As with any consulting job, at time it can be difficult to maintain a good work/life balance (in 20 reviews)

  • Long hours expected and appreciation for sacrifices not readily acknowledged (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at Navigant Consulting full-time for more than 5 years

    Pros

    Good Vacation time - 3 weeks after 2yrs.

    Cons

    No reward, miserable co-workers, poor leadership.

    Advice to ManagementAdvice

    Learn to appreciate and listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    Damaged Culture, Do Not Recommend Working Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY
    Current Employee - Director in New York, NY

    I have been working at Navigant Consulting full-time for more than 3 years

    Pros

    On the surface, there are a lot of great things about Navigant Consulting: many of the people are very smart and very hard-working and dedicated to doing a good job for clients. NCI has a professional environment and pays reasonably well. But, your situation at Navigant largely depends on which practice you are in. (Navigant has several disparate and unrelated practices that don't fit together easily in a coherent whole.)

    Cons

    There is no way to sugarcoat this: employees are completely expendable at NCI--much more so than at most other companies. As a result, the culture is extremely unhealthy at Navigant. Both voluntary and involuntary turnover at NCI is very high and Navigant is very quick to let people go. Moreover, Navigant is extremely callous when it terminates personnel. It is difficult to state how much more disrespectful/disdainful/dismissive Navigant is to its employees compared to most other companies--the lack of consideration is way off the charts.

    Advice to ManagementAdvice

    Most companies speak the line: "employees are our most valuable asset". Navigant could not say that with a straight face. The first step toward fixing a problem is acknowledging that you have one, so let's call a spade a spade: Navigant does not respect its employees. Navigant uses and discards employees (quite unceremoniously) more than most other companies, and until this changes Navigant will not be a healthy place to work and the culture will remain broken.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    A company that has very little invested in its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Navigant Consulting

    Pros

    For a period of time, Navigant was comprised of bright, energetic people. Some of the leaders within their respective fields congregated under the larger umbrella.

    Cons

    Navigant's strategic goals were unattainable for years. There was a campaign to "build to a billion" without any discernable direction. Prior to the recession, Navigant bought several companies without thinking about how the separate entities would assimilate. To solve the problem of cost growth without commensurate revenue generation, Navigant experienced heavy attrition; conveniently ascribing its management problems to larger economic forces.

    Advice to ManagementAdvice

    Navigant's leadership needs to take ownership over its poor decisions. Accountability would create changes in leadership, which is much needed for the organization.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Small Company that Feels Huge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at Navigant Consulting

    Pros

    -Good work/life balance

    -Great place for those with a specialization or who want to specialize

    -Great Healthcare and Energy practices

    -Entrepreneurial in that you could pursue new clients and network to get on projects as you please

    Cons

    -Managers have poor sales skills and you depend on them selling to get work

    -You must network to get on a project, so if you're new to the firm, this can be tough. My manager and the staffing coordinator didn't help me much to get my first engagement at the firm. I had to network hard because nobody knew me.

    -Poor feedback from management. Even your periodic reviews offer little in terms of substantial, actionable feedback, so you're unsure as to how you're doing and how you can improve

    -The organization feels large and bureaucratic even though it's relatively small

    -Weak training

    -It's very hard to get work outside of your practice or even outside of your own group within your practice. This is partly because they want specialists on projects, but also because they have a P&L model. If your manager knows about another group that is interested in having you join a project, but he/she has a possible engagement in the near future (1-2 months), your manager may hold you back for his/her potential project. This is bad because if your manager doesn't sell that engagement, you are stuck sitting on your hands.

    -The benefits are only fair compared to other consulting firms

    Advice to ManagementAdvice

    Create a better training program that includes sales workshops for managers, offer more actionable feedback to employees, allow younger employees to work across groups and practices more, and try to create a more intimate, accessible culture that matches your firm size.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Outside Training is the best take away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant  in  Chicago, IL
    Current Employee - Consultant in Chicago, IL

    I have been working at Navigant Consulting

    Pros

    The company is set up as silos and it is not easy to move between. Some groups are great and work well, a lot of groups are terrible. If you want to pursue a certification or outside training you can usually get support for it.

    Cons

    Skilled project work is coveted and you have to work hard to obtain meaningful work. The company does not promote from within and the staff is not diverse.

    Advice to ManagementAdvice

    Senior Management does not appear to have any strategic planning in the works for the future. Also, it is very easy for non-productive management and employees to "hide out" and not do anything.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Vienna, VA
    Former Employee - Anonymous Employee in Vienna, VA

    I worked at Navigant Consulting

    Pros

    lots of former Big 5 folks there w/good credentials

    Cons

    no corporate identity - just a bunch of acquired firms smashed together; only career mobility is offered in Chicago HQ

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Navigant Consulting

    Pros

    Competitive Salary, good experience gained from bad experiences.

    Cons

    Lots of Micromanaging, good employees are treated like crap, hardworking employees are rewarded with more work and less resources. Management shows favoritism when determining promotions and layoffs. Senior Managers seem to make a lot of bad decisions and mistakes and are very quick to point fingers at lower level employees.

    Advice to ManagementAdvice

    Management needs an intensive training on Leadership & Ethics

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    It really depends on the group you work in. Could be OK, could be horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Director  in  Chicago, IL
    Current Employee - Associate Director in Chicago, IL

    I have been working at Navigant Consulting

    Pros

    The pay is on par with the industry. Bonuses completely determined by hours worked with no performance component, which is good and bad, of course. Casual work environment.

    Cons

    I can only speak to the Economics practice and mainly to the Chicago Partners end of it. The practice consists of three separate firms that have been merged into one. There are remnants of LECG, Chicago Partners, and Empiris at this firm. They do very dissimilar work. Chicago Partners concentrates on very high end, large stakes litigation with prominent academic economists. That seems pretty interesting. However, these economists have clearly decided that there's no way to make their earn out and have decided not to bring any cases. A horrible practice to be in for career development and mobility.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Company needs a major overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant  in  New York, NY
    Former Employee - Consultant in New York, NY

    I worked at Navigant Consulting

    Pros

    Pay is good for consultant work

    Cons

    zero feedback, zero communication, zero interaction

    Advice to ManagementAdvice

    need to acknowledge consultants have more experience than the pool of full timers which is actually a bunch of young kids at entry levels with little street experience. fulltimers can talk a good game and its precisely that, talk. The actual work are done by consultants. The management can't seem to manage a team. The senior management don't seem to care. The company structure is very strange.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Great stock to short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Navigant Consulting

    Pros

    Navigant Consulting is a far better experience than unemployment and the way that they beat you down incessantly leads to greater resiliance. As said "What doesn't kill you will make you stronger." The practitioners are great, as only the best and strongest can survive the "sink or swim" environment.

    Cons

    As a director in the advisory practice, there is no on-boarding. You are expected to market the firm's services but the firm doesn't have an inventory of past sold engagements. Marketing support is non-existent. You are expected to prospect, surface opportunities, create marketing materials, respond to RFPs, develop marketing materials, price the engagement with a 70% gross margin and deliver the engagement. When you do manage to actually close on the deal, management finally shows up to ensure that the bureaucracy is satisfied with Project Acceptance Forms and Project Initiation Forms. The successful director needs to be strong in many different domains, including sales, marketing, project management and methodology.

    The standards are different for legacy "Peterson" management and staff. The natural selection that occurs throughout Navigant is absent for these individuals, who happen to monopolize the management suite. MD"s "fail upwards". The most recent example is CEO Bill Goodyear receiving "Consultant of the Year Award" from Consulting Magazine. In the feature interview, Bill is quoted as saying he is shutting down the Financial Services practice. Supposedly, this was an error on the magazine's behalf and he was misquoted. However, the article should have been reviewed by HQ prior to publication. Where's the competence?

    If you think this point of view comes from an individual who wasn't successful, I was actually a relatively strong performer who survived the highly accountable environment for 2 years prior to exiting on my own terms.

    Advice to ManagementAdvice

    Replace yourselves. You make value destroying acquisitions, you don't know how to grow the top line, you don't know how to integrate the acquisitions, your excessive cost forces the projects to be priced uncompetitively at a 70% gross margin. Your just oxygen consuming overhead.

    Doesn't Recommend
    Disapproves of CEO

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