Navy Federal Credit Union Reviews

Pros

GREAT benefits, well above average pay, great location, generally good people, lots of schedules to choose from.

Cons

They promote people based on resume and not performance. they can come up with unusual rules like only men have to tuck in shirts.........even on casual days.

Advice to Senior Management

Do a better job of promoting qualified people with actual relevant skills in the work place in stead of how a piece of paper works.

Pros

lots of opportunities for advancement, never worked for a company that cares so much for employees, very fair pay, low pressure environment when it comes to sales, job security, pension in additon to 401k- unheard of these days, people like us (members)

Cons

severe lack of communication among departments, expected to do quite a lot if you work in branches- know a little bit about everything, severe lack of proper branch support, have to deal with stiff military types who can be belittling, company seems to be behind in technological areas, training can be spotty- you have to take control of your own destiny

Advice to Senior Management

continue to uphold the excellent treatment of employees overall, consider a "refocus" of sorts on what brings income to the CU- branches and member retention- HQ does not seem to care much about branches, tread carefully with nepotism and hiring folks JUST because they have a fabulous military background- it's not enough in today's business world.

Pros

Great place to grow and start from the bottom. As a professional, the politics come to play way too much.

Cons

Politics.
Mid management needs more training.

Advice to Senior Management

Politics has to be curbed.

Pros

Many locations and amenities. Management is nice and very understanding. Great bonuses and employee discounts

Cons

compensation could improve but excellent to start out.

Pros

on-site classes, benefits, tuition reimbursement

Cons

Politics, Inconsistent employee regulations in relation to leave, training, annual reviews

Advice to Senior Management

employee regulations should be consistent throughout all departments

Pros

-Looks good on resume
-Initially pay is decent
-Management is good

Cons

-Don't compensate enough at performance reviews
-Poor training
-Expansion to cover other DOD agencies increased pressure for branches to meet goals.

Pros

Excellent pay and benefits.

The trainers know their stuff and will answer any questions you have.

Most of the supervisors are also great people and willing to help.

Most coworkers are friendly and easy to get along with.

Good cafeteria food, but only for the day shift workers.

Free gym.

Cons

They do not prepare you for the amount of rude members you will encounter on the phones. They make out the company and all its members to be wonderful people and they really are not. Most of the members calling in are idiots and have no idea how to handle their money. They sometimes call in just to argue and belittle you.

Being on the phones for hours on end with nonstop calls is terrible. There is no time to think or catch a breath before that call has ended and a new one has arrived.

The only reasons why I stay with NFCU is because it is very difficult to find a job in my area that pays so well, and also I am relying on the hopes that eventually I can be promoted to a department where I am not on the phones constantly.

Pros

Stability, secure financial institution, good benefits

Cons

Salaries are not competitive, bureaucratic

Pros

Great hours and benefits for employees.

Cons

Universal positions not suited for all and unfair accountability

Advice to Senior Management

Only hold employees accountable for what they can reasonably control

Pros

largest credit union in the world
benefits
incentives
serve our military families
meat people from all over the world
employees are all business professionals

Cons

only near military installations
can only transfer if there is an opening