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Navy Federal Credit Union
3.4 of 5 107 reviews
www.navyfcu.org Vienna, VA 5000+ Employees

Navy Federal Credit Union Reviews

Updated Jun 10, 2013
Navy Federal Credit Union – Vienna – “Navy Federal Credit Union Fairfax, Virginia…”

All Employees Current Employees Only

3.4 107 reviews

                             

93% Approve of the CEO

Navy Federal Credit Union President and CEO Cutler Dawson

Cutler Dawson

(67 ratings)

68% of employees recommend this company to a friend
107 Employee Reviews
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  • Work/Life Balance
         
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Best Benefits outside of the government!!!!

Member Service Representative (Current Employee)
Washington, DC

I have been working at Navy Federal Credit Union part-time for less than a year

Pros-Friendly team
-Excellent Benefits (Pension, medical insurance for PTers, and discounts on many useful products and services)
-Professional working environment

Cons-repetitive nature of work
-Stuck with only 20 hrs/week at the moment
-software is outdated and needs to be streamlined to provide effective service and faster response time
-30-min lunch breaks (not enough time to go get something to eat and make it back to work on time)

Advice to Senior ManagementExpand faster so that more employees have the opportunity to go full-time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's been a great experience for my first job

Audit (Current Employee)
Vienna, VA

I have been working at Navy Federal Credit Union as an intern for more than a year

ProsFamily orientated - team work

ConsThe way some situations are handle

Advice to Senior ManagementHave more of a open mind to ideas

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No room for growth, no concern for employees

Anonymous Employee (Current Employee)

I have been working at Navy Federal Credit Union full-time for more than a year

ProsHealth insurance, 401k, decent salary

ConsOver-stressing internal competition, long tedious back end work, branches outside of HQ are treated as second class, management treats employees as lowly subordinates but stresses the idea of "everyone as part of a team", employees are overworked and expected to constantly overwork

Advice to Senior ManagementStop focusing on achieving your own personal awards based off the work of your employees and make sure your employees are happy.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Approves of CEO

 

Best job I have ever had

Accounting Technician III (Current Employee)
Pensacola, FL

I have been working at Navy Federal Credit Union full-time for less than a year

Pros- Pay is above average for the area
- Lots of room for advancement
- Great Benefits
- Management seems to care about employees
- Great bonus potential
- Nice facilities which include a 24/7 gym, a nurse's office, a cafeteria, and a coffee shop
- Many positions are hourly, which means you are always compensated for overtime

ConsBecause of the number of employees and the rapid growth, working spaces are small

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
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Interesting Internship in a variety of different departments

Anonymous Employee (Current Employee)
Vienna, VA

I have been working at Navy Federal Credit Union as an intern for less than a year

ProsGreat people, laid-back environment, cafe

Consnot enough work, kinda sitting around waiting

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Great Place to work and great benefits package

Member Service Representative (Current Employee)

I have been working at Navy Federal Credit Union part-time

ProsGreat starting salary and benefits package, offer annual bonuses for performance. Opportunities to relocate and still continue working for Navy Federal

ConsCan work late hours and weekend hours, often have experienced favoritism in the workplace. In most cases in a branch you have to start part time and after a long time and experience perhaps get a full time position

Advice to Senior ManagementBe a true leader and help those grow beneath you, rather than be just a careerist and only do what will make yourself grow and look good

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Turbulent.

Anonymous Employee (Current Employee)

I have been working at Navy Federal Credit Union full-time for more than a year

ProsThe only pros are great pay and great benefits. This sentence is only here to meet the 20 word minimum requirement.

ConsRepetitive job, so it is easy to get frustrated with sitting all day, and there is potential to have to deal with rude coworkers and members alike. Ridiculous attendance policy, as it is extremely difficult to get any time off, and snow, bad weather, and/or dangerous driving conditions are irrelevant, as absences for any reason are not tolerated. If you want a job where you can move around, have a vacation, get promoted, or have a moment to breathe, this is not it.

Advice to Senior ManagementGive employees a little more breathing room and have faith in who works for you.

Yes, I would recommend this company to a friend

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I left because I felt under appreciated and

Customer Service Representative (Former Employee)
Vienna, VA

I worked at Navy Federal Credit Union full-time for more than 3 years

ProsIf you need to work a schedule other 9 to 5 they may have job for you. Would be a great retirement job for someone who wants a stable and easy job.

ConsIf you are college educated, have drive, and want to advance be prepared to be disappointed.

Advice to Senior ManagementWhat is the use? they all know it all.

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NFCU

Anonymous Employee (Current Employee)

I have been working at Navy Federal Credit Union for more than a year

ProsGreat Pay in comparison to similar banking situations; Great Benefits

ConsExtremely competitive and difficult to move up; Almost always have to start as Part time

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Best pay and benifets.

Member Service Representative (Current Employee)
Annapolis, MD

I have been working at Navy Federal Credit Union part-time

ProsBenefits available for 20 hours.

ConsThey will transfer you at any time,to any location with out a choice and without compensation. If you want to keep your job you have to go where they tell you.

Advice to Senior ManagementCompensate those people you up root to other locations.

No, I would not recommend this company to a friend

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