Navy Federal Credit Union

  www.navyfcu.org
  www.navyfcu.org

Navy Federal Credit Union Reviews in Vienna, VA

Updated October 20, 2014
Updated October 20, 2014
216 Reviews
3.8
216 Reviews
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Navy Federal Credit Union President and CEO Cutler Dawson
Cutler Dawson
142 Ratings

Review Highlights

Pros
  • Opportunity to relocate to sunny Florida and great work life balance (in 16 reviews)

  • Great Pay in comparison to similar banking situations; Great Benefits (in 30 reviews)


Cons
  • The most frustrating thing is the lack of work/life balance that was promised (in 9 reviews)

  • Work life balance is a promise not followed by upper management (in 10 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Vienna, VA
    Current Employee - Assistant Vice President in Vienna, VA

    I have been working at Navy Federal Credit Union full-time (more than 8 years)

    Pros

    There is a real mission here, serving the armed forces and their families

    Cons

    Not a lot of room for advancement.

    Advice to ManagementAdvice

    The company needs to find a way to implement good technology faster

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Work life balance a promise that is seldom kept......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Analyst in Vienna, VA
    Current Employee - Business Process Analyst in Vienna, VA

    I have been working at Navy Federal Credit Union full-time (more than 5 years)

    Pros

    The headquarters is well equipped with a decent Health club, cafeteria,massage program, walk path around the campus. Employees reap the benefits of good health. The CEO also promotes good health and awareness via the CEO's challenge. At a high level everything is peachy.
    Employee benefits are as good but not better than similar companies out there. Health care, 401k Match etc. They have extensive training and career support for various areas of the business. Employees are truly what makes the company while Management takes the credit.

    Cons

    Work life balance is a promise not followed by upper management. They are constantly nickel and diming employee's time almost negating any morale people might have, created with the perceived wonderful benefits provided by the company. People with families or temporary medical issues are forced to follow norm imposed by Managers. There is lot of favoritism here, only managers and their family members "connected" are on the gravy train with upper management even if they lack people skills. Morale is seriously low. Bad managers are rewarded, they constantly hire managers who are clock watchers and finger pointers...under the guise of work optimization and performance. Especially when nothing is really broken.
    Career opportunities, there is remote potential to move between departments unless you "know" someone, internal postings are a sham, as candidates have already been selected. Good luck obtaining reference from a manager you cannot work with....you are out of luck!

    Advice to ManagementAdvice

    If you promise flexibility and pitch yourself as the Best Companies to work for ...play the role and fulfill the promise. Don't promote or empower managers who stalk and bully their subordinates.....how is that considered a value added to the Member .Member focus and performance optimization can't be an excuse to make employee lives stressful. The company has talent but the morale seems to be diminished due to undue bullying and control from the management. Company needs to understand that all departments aren't directly connected on a day to day basis with Members so Call Center type managers need not apply same logic all over the company and try to have undue control on Employees personal lives.The Work Life balance group in the company recommend you look for another job if your Boss is a jerk, even if performance is not the issue. Is this an attribute of a company that is supposedly "Best Companies to work for"?
    Pay more attention to employees they are Members too!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Research Tech in Vienna, VA
    Former Employee - Credit Research Tech in Vienna, VA

    I worked at Navy Federal Credit Union full-time (more than 10 years)

    Pros

    I made good friends, took good classes, increased my knowledge of the computer.

    Cons

    Supervisors picked favorites, if you are not one, you will not excel in that section.

    Advice to ManagementAdvice

    Educate the managers on how to manage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Summer Intern at NFCU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Vienna, VA
    Former Employee - Summer Intern in Vienna, VA

    I worked at Navy Federal Credit Union as an intern (less than an year)

    Pros

    Stable work environment with very friendly and supportive coworkers. Coworkers became my friends and mentors during the limited time I spent for two summers and a winter break interning at NFCU. There was free access to the gym, classes, a great cafeteria, and very relaxed work environment overall.

    Cons

    Although I was happy my internship was paid as I hear of so few internships being paid ones, I do wish that I could have received a raise when I returned for another summer. Additionally, sometimes working with upper management could be very challenging, and even as an intern I sometimes witnessed work drama.

    Advice to ManagementAdvice

    Management was challenging to deal with at times due to inflexibility of goals, lack of interest in working effectively with the team, and with wavering decision-making. If management improved the leadership skills of effectively putting forth long term goals, sticking with decisions, and team-working skills, then management could be much better improved.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    looks after employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Supervisor in Vienna, VA
    Former Employee - Assistant Supervisor in Vienna, VA

    I worked at Navy Federal Credit Union full-time (more than 10 years)

    Pros

    Navy Federal Has a high number of Holidays, Sick day considerations. And works with the employee to look after their family responsibilities I worked four 10 hour days with three days off every week.

    Cons

    This is a very diverse population of employees. Promotion from within and a program called Partners in Performance. The Board meets and sets goals to be meet by the company and the employee and the company join as Partners to meet the Goals. A very generous bonus is the result of meeting and exceeding the objectives.

    Advice to ManagementAdvice

    Continue to listen to your partners and grow to exceed the previous years effort.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Services in Vienna, VA
    Current Employee - Administrative Services in Vienna, VA

    I have been working at Navy Federal Credit Union full-time (more than 5 years)

    Pros

    I work at HQ so my review is for this location only: Great Benefits, job stability, fare compensation, always looking for ways to improve employee environment (free massage chairs, ergonomic work tools, on location health center and large gym w/ locker room and towel service, discounted 15 min seated and table massge!) beautiful campus w/ walking trail, full service cafeteria w/ Starbucks espresso bar. Employee culture and community is a big focus of Navy Federal.

    Cons

    Parking can be diffucult at times but plans are in the works to make improvements. Middle managment tends to be underwhelming. Managers need more training and guidance to help thier employees shine and grow.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Vienna, VA
    Current Employee - Intern in Vienna, VA

    I have been working at Navy Federal Credit Union as an intern (less than an year)

    Pros

    Great culture and great work life balance. Highly recommended for personal growth, training and company values. Good place to do an internship.

    Cons

    Great culture and great work life balance. Highly recommended for personal growth, training and company values. Good place to do an internship.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My time at this company was disappointing and stressful.

    Former Employee - Anonymous Employee in Vienna, VA
    Former Employee - Anonymous Employee in Vienna, VA

    I worked at Navy Federal Credit Union

    Pros

    Training conducted during the on-boarding process is useful.

    Cons

    Project management, direction, and communication is lacking.
    Project resourcing methods do not utilize resources wisely. There can be a lot of idle time.
    Work space is very constricted and not conducive to a supportive work environment.
    Conference rooms are usually not available, so many meetings are held by phone at each employee's desk, which can be disruptive.

    Advice to ManagementAdvice

    Management should provide motivation for their employees. A thank you goes a long way.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Navy federal great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vienna, VA
    Current Employee - Anonymous Employee in Vienna, VA

    I have been working at Navy Federal Credit Union full-time (less than an year)

    Pros

    Navy federal offers training and skill building classes to improve growth an the value you bring to the company. Navy federal is aligning itself with the framework to become and continue to grow its technology department.

    Cons

    They have to continue to build to accommodate it's employees and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great credit union to learn and grow career skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SCRA Specialist in Vienna, VA
    Current Employee - SCRA Specialist in Vienna, VA

    I have been working at Navy Federal Credit Union full-time (more than 3 years)

    Pros

    Compensation and bonuses are great.
    At headquarters, there are many people to network with and learn from.
    The cafeteria and gym services are great.

    Cons

    There is a bit of politics that go on in regards to management positions.
    Parking is horrible after 9 in the morning

    Advice to ManagementAdvice

    If advise management to take steps in following through on the claim that their dots are always open. As of now, most do not believe it.

    Recommends
    Positive Outlook
    Approves of CEO

Navy Federal Credit Union Photos

Navy Federal Credit Union Fairfax, Virginia (Photo thanks to Flickr user mdmarkus66, available under by-nc-nd v2.0)

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