Neff Rental Reviews

Updated September 2, 2014
Updated September 2, 2014
46 Reviews
3.9
46 Reviews
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Graham Hood
35 Ratings

Employee Reviews

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  1.  

    Supportive team in a demanding, but highly profitable industry poised for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neff Rental full-time for more than 10 years

    Pros

    Smaller national company with the visiblity to showcase one's talent and advance quickly if you're willing to commit. Team atmosphere with encouraging, support staff that will give you the tools to advance. If you have good, original ideas you will be heard and have an opportunity to contribute if you're a new sales coordinator or a 20 year veteran. In an industry where training is lacking, Neff Rental does the best it can with the resources at their disposal to take an inexperienced recent graduate or a young professional with no heavy equipment background and make them industry experts.

    Cons

    Smaller footprint makes it difficult to compete with the larger national companies, however at the same time the David vs Goliath ethos permeates through the company and is also a great strength. Very conservative approach to expansion and with the industry as a whole on an uptick, Neff should do more to take advantage while the companies are highly profitable.

    Advice to ManagementAdvice

    Improve benefits package to include tuition reimbursement, paternity leave, more time off and company matching donations to charitable organizations to compete with companies outside the equipment rental industry for talented recruits. Create strategy to be in at least every top-100 market in the U.S.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very fast paced company with rapid career advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neff Rental full-time for more than 10 years

    Pros

    Neff asks a lot from its employees, however, they give a lot back in return. Strong sense of team within the entire organization.

    Cons

    Tough to compete against some of the larger companies due to our limited number of locations, however, Neff succeeds in using this to their advantage many times. No one wants to be a "number"...

    Advice to ManagementAdvice

    The company needs to continue its aggressive growth cycle that it has been in to widen our footprint of stores.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Eastern View, VA
    Current Employee - Driver in Eastern View, VA

    I have been working at Neff Rental for more than 3 years

    Pros

    The staff is awesome and very family oriented.

    Cons

    we are the lowest paid rental company in the area.

    Advice to ManagementAdvice

    Try to be more competitive with other companys when it comes to pay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Long hours, little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Coordinator
    Former Employee - Sales Coordinator

    I worked at Neff Rental full-time for less than a year

    Pros

    Possible to move to outside sales, especially if the position opens up in a territory associated with your branch.
    Get to drive equipment on the yard.

    Cons

    Pay is very low to the amount of hours you work.
    Commission was not as much as promised.
    Anything over 40 hours is "chinese overtime" so they don't mind working you long hours at all since it is not costing them much money.
    Thankless job, drivers end up hating your guts because they are overworked which they think is your fault.
    Have to be "on call" for some weekends. Really hinders work-life balance.
    Micromanaging is as bad as all reviewers are saying.
    Will make you lie to customers just to keep them on the hook. Even if we didn't have the equipment we told them we did. Sometimes we are able to scramble to deliver but lots of times coordinators are forced to let customer know at last minute we won't be able to deliver. We are ones who had to lie and take the heat for something we would have rather been upfront about.
    Have to wait a full year just to get one week vacation.
    You will burn out on this job, pray for a promotion or use this job as a stepping stone to something else.

    Advice to ManagementAdvice

    Stop treating people like machines. If you overwork them with no praise they will break down just like your equipment. If you do want them to work long hours compensate them better. I left because the schedule was horrible and calculated what I was making in dollars per hour. I was ashamed of what that calculation was.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Soon to be former field tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Road Mechanic  in  West Palm Beach, FL
    Current Employee - Road Mechanic in West Palm Beach, FL

    I have been working at Neff Rental full-time for less than a year

    Pros

    Team work is great here as far as service to rental.

    Cons

    Really bad service manager. Old equipment. Unrealistic expectations.

    Advice to ManagementAdvice

    Stop polishing turds

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Sales Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator
    Current Employee - Sales Coordinator

    I have been working at Neff Rental full-time for less than a year

    Pros

    Great training. Great opportunity for promotions. Great company to work for... They treat you like a person not a number like you may get at larger companies. Everyone, on all levels, works as a team to get the job done.

    Cons

    Long hours. High amount of responsibility starting off. Can be a high stress position.

    Advice to ManagementAdvice

    Share responsibility of dispatch with drivers as a lot of coordinators are transplants who are not familiar with area.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Career! Career! Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Neff Rental full-time for more than 3 years

    Pros

    Excellent Training with management that really cares. If you work hard, have a good head on your shoulders you can definitely move up the ladder. Big company that still has a small company feel.

    Cons

    Neff's model sometimes makes it difficult to compete with the "Big Boys" in certain markets. This is not necessarily a con because Neff functions the way the do for a reason. Their process seems to be working on a nation wide scale but it is not completely transferrable to every market. Still a great company to work for.

    Advice to ManagementAdvice

    Give us a better vacation policy!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    "WE CARE MORE" is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neff Rental full-time

    Pros

    It's a paycheck but not a great one, good co-workers

    Cons

    Poor management, extremely micro-managed, more concerned with the way things look on paper than anything else, most everyone in corporate office can't answer any questions and constantly loses paperwork, rude upper management that is disconnected from real problems that occur

    Advice to ManagementAdvice

    Treat ALL employees the same, hire decent managers and quit micromanaging employees. Believe it or not, most employees are capable of doing things on their own without constant supervision and having to log every little thing so it can be double checked. Treat them like they aren't 5 years old.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    If you enjoy being micro managed this is the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator
    Current Employee - Sales Coordinator

    I have been working at Neff Rental full-time for more than a year

    Pros

    Management is approachable and they do give benefits. Easy to get along with fellow employees.

    Cons

    Hours are long. Do not get real overtime. There is no clear cut way to advance. Hard work at the coordinator level is not recognized.

    Advice to ManagementAdvice

    Have yearly reviews with employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neff Rental

    Pros

    They pay well and give you excellent benefits. There is a lot of freedom to get the job done in the way you see fit. Lots of resources at your disposal to get the job done efficiently and correctly.

    Cons

    They expect an awful lot from their employees. Long hours, few days off, not all holidays off and little flexibility to take time off for family issues

    Recommends
    Neutral Outlook
    Approves of CEO

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