Neiman Marcus

www.neimanmarcus.com

Neiman Marcus Reviews in Dallas, TX

Updated January 20, 2015
Updated January 20, 2015
407 Reviews
3.1
407 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
200 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)


Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Neiman Marcus is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    The EDP training program is great if you are looking to break into the corporate side of the business. Everyone is very friendly both in the stores and corporate offices.

    Cons

    The pay is not great. Assistant buyers at NM make much less then they do at Saks. Even JCPenny pays WAY better. While there is opportunity for a yearly bonus and raise it is so small that it is almost insulting.

    Advice to ManagementAdvice

    The pay needs to be better and the company should try harder to promote from within. I also don't understand why they recruit from colleges like Standford and not from fashion schools like Parsons, FIT or FIDM.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company overall, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Your experience will depend on the attitude of the others around you. Working at the downtown Dallas store, I felt like most people were happy and management was encouraging and supportive. Commission based work is hard, but if you don't know that going in that's on you. Really like that they're using more technology.

    Cons

    Department management kept changing. Made it hard to develop relationships with them and use them as resources for customers. This is because our location worked well for people in the EDP to get their store experience without moving. Good for them, bad for the retail workers. EDP was harder to get into for people who have already worked in the company as sales people. They want you to have experience as a coordinator instead.

    Advice to ManagementAdvice

    Change the EDP requirements so that a department management step isn't required- they should shadow them, but not be forced to work in a position they have no intention of staying in for more than a year. Get people in those positions who want to stay.

    Technology wise - I see great efforts being made (hello, Smart Mirrors?! Awesome!), but seriously, update the POS system. It was a joke where I was.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Dallas, TX
    Current Employee - Marketing Analyst in Dallas, TX

    I have been working at Neiman Marcus full-time (more than an year)

    Pros

    Great work environment. Great team mentality.

    Cons

    No cons at this time.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Honestly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Tax in Dallas, TX
    Current Employee - Sales Tax in Dallas, TX

    I have been working at Neiman Marcus as an intern

    Pros

    Work-life balance, Personal Growth, Educational

    Cons

    Professional Growth, office culture, fairness, outdated resources

    Advice to ManagementAdvice

    More Empathy,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great hours and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in Dallas, TX
    Current Employee - Product Specialist in Dallas, TX

    I have been working at Neiman Marcus full-time (less than an year)

    Pros

    The culture of the store is very high fashion, business oriented. Everyone is about their business and we not only act the part we looks the part as well.

    Cons

    if you're looking for mentorship and development because you want to advance within the company you will not find it here. It truly is about who you know. Politics.

    Advice to ManagementAdvice

    Coaching and development is important to the success of sales associates and product specialist. Crunching numbers isn't enough.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Product specialist cosmetics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Dallas, TX
    Former Employee - Product Specialist in Dallas, TX

    I worked at Neiman Marcus full-time (more than an year)

    Pros

    Discount, pay, fashion, $1 coffee

    Cons

    Very poor development and review policies are unfair for product specialist in cosmetics.

    Sales people don't know how to do make up but make a lot more money. All they do is clerk. There are very few of them that work hard. They don't help to even clean counters or help clean make up brushes. Product specialists do 80% of the work while sales make more money. There's no development for business managers who sometimes do not have experiences managing.

    HR is also a huge problem. They say they promote from with in but you ask to work for another line and they give you the run around. If you want to transfer it's the same thing.

    Also their client system is super outdated. Got new registers with the same system, then what's the use.

    Advice to ManagementAdvice

    Change your cosmetics review system, it's unfair. Truly promote and better develop business manager who have no idea how to manage. Clean up your HR policies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Some good. Some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Dallas, TX
    Current Employee - Project Manager in Dallas, TX

    I have been working at Neiman Marcus full-time

    Pros

    good discounts, good benefits, very comfortable work environment

    Cons

    extremely stressfull, if you are outside of the merchant/buyer division - it is very hard to move up in company

    Advice to ManagementAdvice

    Better compensation

    Doesn't Recommend
    Negative Outlook
  9.  

    High fashion and high stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer in Dallas, TX
    Former Employee - Buyer in Dallas, TX

    I worked at Neiman Marcus full-time (more than 8 years)

    Pros

    Buying offices are nice and the 30% discount can't be beat. Compensation is decent for retail executives. Benefits could be better.

    Cons

    High stress with little guidance from upper management. Not many perks other than the discount, but that's to be expected in retail. The debt resulting from private equity sale will ultimately weaken the Neiman Marcus brand name.

    Advice to ManagementAdvice

    More guidance to buyers from upper management

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    Excellent company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Dallas, TX
    Former Employee - Department Manager in Dallas, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    NM is a true family. They really do care about you and who doesn't love that discount? NM only takes the best of the best.

    Cons

    It's more of a glamorous job, but it looks great on a resume.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Neiman Marcus Group Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Neiman Marcus full-time (less than an year)

    Pros

    Great access to executives, great realistic picture of what it takes to be an assistant buyer and great support staff

    Cons

    There really weren't many negatives here. I was extremely happy with my experience and would recommend it to anyone.

    Recommends
    Positive Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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