Neiman Marcus

www.neimanmarcus.com
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Neiman Marcus Reviews

Updated February 25, 2015
Updated February 25, 2015
424 Reviews
3.2
424 Reviews
Rating Trends

Recommend to a friend
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
207 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)


Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a good job with hours that accommodated to my schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Filler in Dallas, TX
    Former Employee - Order Filler in Dallas, TX

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    You get an employee discount at Neiman Marcus, and you also get a good possibility for benefits and advancement within the company.

    Cons

    The hours are pretty set, so aside from Holiday Season you don't really get overtime.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Product specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Austin, TX
    Former Employee - Product Specialist in Austin, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Decent pay and benefits, fun and challenging. Loved most of my coworkers. Learned customer service and sales skills from the best. Fabulous discount.

    Cons

    It's still a sales job even though you're not on commission. You have the constant stress of making your goals. Is you make you're goals they are raised every season. If you miss your goals then you will be threatened with losing your job. Not much upward mobility.

    Advice to ManagementAdvice

    Remember that most of you were in our shoes at one time and 99.9% of your employees are trying their hardest. No one responds well to threats.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    I love working for this company. They have an understanding of family/work balance which makes me happier and I enjoy my work. The discount is amazing!

    Cons

    The friendliness of fellow employees is lacking. We are suppose to be a company dedicated to the highest level of customer service but yet I don't feel like that people are very respectful of there fellow associates.

    Advice to ManagementAdvice

    More encouragement and positive feedback is always something that helps keep up the motivation! Overall, great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Great pay
    great people
    good environment

    Cons

    none that i can think of. great place overall

  6.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Palo Alto, CA
    Current Employee - Sales Associate in Palo Alto, CA

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Working with clients, lots of promotions for sales associates and customers, great discounts, great "perks" for employees.

    Cons

    keeping track of different promotions, having to keep a minimum average sales, standing on my feet all day long,
    commission based salary

    Advice to ManagementAdvice

    Be aware of employees life balance, encourage growth by being more pro active in that persons life in other words do by action and not just word

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Brilliant company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    Everyone is professional, well rounded and diligent

    Cons

    None.grat place to work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A true family- you'll never work a day in your life here doing what you love.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Great pay/ bonus/ commission structure
    Company is philanthropic and donates to many causes and disaster relief efforts
    They empower their employees to run their own business/ will not micromanage
    It's like cheers: everyone knows your name
    They value your input/ ideas to better the business
    Celebrate their employees with "thank you" events and acknowledgments
    The discount is the best I have ever had and they employee only deals frequently (30/30 or 30/50)
    The hours are reasonable and they won't make you work crazy holiday midnight hours like other retailers
    Host fun private parties for clients after hours
    They encourage healthy lifestyle competitions amongst employees with prizes
    Beautiful, clean, work atmosphere and great client base to work with
    Benefits/ 401k
    Flexible with scheduling
    Coworkers were mostly quite compassionate and lovely.
    They offer store meetings and trainings to educate yourself on other brands
    The managers are all very involved throughout the store and quick to help in other departments
    They provide employees with iphones and ipads to better contact/ service clients

    Cons

    The register technology could be updated (POS system is a bit archaic but I've dealt with worse) and I believe they are currently working on updating everything
    If you need a lot of coaching this may not be this place for you. It is my belief that you should know how to run your business at this level of pay grade/ luxury sales. It's not for the submissive or faint of heart. That said- I don't really see it as a "shark tank" as others have said either. It's still work and you need to WORK for your business.

    Advice to ManagementAdvice

    I think the store does a beautiful job of celebrating their employees and maintaining strong core values. I always felt very happy and appreciated here. The best company I have ever worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Job security but movement is stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Dallas, TX
    Current Employee - Marketing Analyst in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    Great job security, there is good life/work balance and very little micro management

    Cons

    Hard to move up, no recognition, compensation and benefits are poor, there is no formal training.

    Advice to ManagementAdvice

    Promote individuals more, create more roles, develop current employees

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Order Filler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Good people to work around

    Cons

    work flow is inconsistent as well as the hours

    Doesn't Recommend
    Negative Outlook
  11.  

    Very good company, very low pay, you are required to build a clientele...very hard work for low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sakes Associate
    Current Employee - Sakes Associate

    I have been working at Neiman Marcus

    Pros

    Great discount, they give employees I phones.. Benefits are pretty good

    Cons

    You are expected to build a clientel for a billion dollars store. You have Tp constantly text, email and call your clients... You will need get a raise , you are told that you give yourself a raise. The company has very old fashion ways.. They need to update there way of thinking..

    Advice to ManagementAdvice

    Lead by example , being kind to employees goes a long way. Speaking down to associates is never acceptable..

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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