Neiman Marcus Reviews

Updated March 30, 2015
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3.1
442 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
216 Ratings

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Associate in Irving, TX
    Former Employee - Customer Care Associate in Irving, TX

    I worked at Neiman Marcus

    Pros

    great co-workers, great training, and good pay.

    Cons

    not many cons to discuss.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great customer service oriented luxury retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Great benefits, access to technology, upward movement, discount

    Cons

    Compensation, lack of communication throughout channels

    Advice to ManagementAdvice

    Too much focus on technology

    Recommends
    Positive Outlook
  3. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus

    Pros

    Good people, fun environment, high earning potential for retail

    Cons

    Hours can be difficult, have to work slow times when on straight commission.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Amazing discounts, and good work experience

    Cons

    Healthcare isn't that great. Favoritism plays with some managers.

    Advice to ManagementAdvice

    Million dollar associates can handle everything themselves. They have assistants for a reason. I understand they help the store make the numbers, but also understand that the little people in the stores help too and sometimes needs assistants with their numbers.

    Recommends
    Positive Outlook
  6. Coordinator//acting manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (more than 3 years)

    Pros

    Working for a luxury retailer

    Cons

    Being paid as an assistant manager but responsible for all manager duties

    Advice to ManagementAdvice

    Pay accordingly

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. This company offers a wide variety of experience to its accociates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Los Angeles, CA
    Current Employee - Visual Merchandiser in Los Angeles, CA

    I have been working at Neiman Marcus full-time (more than 5 years)

    Pros

    Great benefits, good team of professionals, great work hours

    Cons

    Growth seems to hinge on moving to different locations

    Recommends
    Neutral Outlook
  8. Love love love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Awesome coworkers and fulfilling duties.

    Cons

    Salary. Benefits, scheduling of some positions

    Advice to ManagementAdvice

    Raise salaries of non-exempt associates across the board.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Selling Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Associate
    Current Employee - Selling Associate

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Commission rates aren't bad, and employee discounts are great.

    Cons

    Tensions between selling associates and product specialists can be very volatile; it's all about favoritism and timing in sales. Returns are increasingly worse. And management is often found gossiping along with troublemakers. It's definitely a hard and often stressful place to work on commission only. Growth only happens if you're a favorite amongst management. Otherwise it's a no growth job. Work-life balance is tough as hours extend. The most stressful selling job I've ever had.

    Advice to ManagementAdvice

    Why do you coddle and protect poor producing selling associates and give those that work hard and follow the rules like arriving on time for example? Promotion is based in favoritism and not performance it seems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Low paying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    Great employee discount, a generally good management team.

    Cons

    Unfortunately low hourly as low commission rate, there is not a good amount of food traffic in then store I worked at to cultivate a client book, the only successful sales people had previous clients from former sales jobs that they brought with them. A horrible upper management- they play favorites, as well they are blind to the unhappiness of there staff. They have NO idea what the associates feel. The lack of appreciation!

    Advice to ManagementAdvice

    Find a way to create business happen. Pay your people more so there isn't major turn over!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Great company with store wide recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Stylist in San Antonio, TX
    Former Employee - Visual Stylist in San Antonio, TX

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    great employee recognition, visuals had direction but could be creative in their own way.

    Cons

    if you work here then you only work here. You cannot advance in other goals or entrepreneurship due to conflict of interest which was why i was given an ultimatum if I wanted to stay or give up other dreams. other businesses love seeing employees excel outside of the workplace also, not so much this one. shame having to leave.

    Advice to ManagementAdvice

    smile more

    Recommends
    Positive Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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