Neiman Marcus Reviews

Updated July 4, 2015
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3.2
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Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
230 Ratings

Pros
  • Employee discount, meeting new people (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • The demeanor of other sales associates (in 25 reviews)

  • Lacking direction from upper management (in 20 reviews)

More Pros and Cons

492 Employee Reviews

Sort: Popular Rating Date
  1. Great Company Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    supportive
    doesn't micromanage
    lets you run your own business
    great place to build clientele

    Cons

    competitive
    commission based sales
    stressful environment
    needy customers
    no room for growth

    Advice to Management

    stop hiring bad support for sales people


  2. Cosmetics Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in San Diego, CA
    Former Employee - Product Specialist in San Diego, CA

    I worked at Neiman Marcus full-time (More than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I had been there for several years and it was a well oiled machine, awesome benefits, fashion forward and amazing retail hours

    Cons

    Old management went to new store and department manager retired and new management was very negative and not so called team oriented it ended up being as good as your #'s were, whole point of being there , but in order for a team to do well they must be built up not torn down. Especially when I worked with very seasoned, hard working and professional team members. Guess having been bought by a new company really changed the feel of the store.

    Advice to Management

    Read the cons


  3. NMG Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Merchandiser in Dallas, TX
    Current Employee - Online Merchandiser in Dallas, TX

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good environment and friendly co-workers

    Cons

    The pay is paltry but there is room to leverage assets if they see them valuable

    Advice to Management

    Define roles


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commission Seller In Cosmetics in Las Vegas, NV
    Former Employee - Commission Seller In Cosmetics in Las Vegas, NV

    I worked at Neiman Marcus full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Beautiful stores, great training, great perks, first class attitude.

    Cons

    Highly competitive selling environment. Can get hostile between co-workers, must have thick skin.

    Advice to Management

    Be more approachable.


  6. Product Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Beach, FL
    Former Employee - Anonymous Employee in Palm Beach, FL

    I worked at Neiman Marcus

    Pros

    Excellent company, great atmosphere. Best schedule in retail. Employees are treated fairly and the benefits are great.

    Cons

    It can be difficult to maintain an increase in sales continuously due to the seasonal clientele. The clients can be quite fickle so it is important to network.

    Advice to Management

    No advice to management. They do an outstanding job providing resources for employees. The work environment is positive.


  7. Bad experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The discount is the only good thing I can say about the company itself, and even that is changing.

    Cons

    The managers play favorites. There are so many returns and the company is not willing to change the return policy. Customers abuse the policy. It also depends what department you are in. Some departments are more successful than others. When you ask to switch departments you get 101 and excuses. Maybe it was just the location I worked in, but its a shame. I came with different expectations, but was very disappointed.

    Advice to Management

    Corporate needs to observe more closely who they have running these departments, and look at the senior managers as well.


  8. Sales Associate Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - St John Specialist ­ Sales Associate in Dallas, TX
    Former Employee - St John Specialist ­ Sales Associate in Dallas, TX

    I worked at Neiman Marcus (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    beautiful store, meet many great friends, learn much about the fashion industry

    Cons

    there was not enough traffic

    Advice to Management

    keep up the good work


  9. Best place in retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in Houston, TX
    Current Employee - Product Specialist in Houston, TX

    I have been working at Neiman Marcus (Less than a year)

    Recommends
    Recommends

    Pros

    The best place to work. Great culture.

    Cons

    I love working here I have nothing negative to say.


  10. Returns Processor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (Less than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Tons of opportunity to work long hours.

    Cons

    Unstable schedules,The "Peter Principle" is more or less the standard of development.

    Advice to Management

    Concrete or structured (professional) methods of development with external checks and balances.


  11. Helpful (1)

    Assistant Buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Ever changing environment, great teams, exciting product to work with. Everyday is different and you stay so busy the time just flies by.

    Cons

    The company is still a bit old school in it's corporate roots. No real career progression unless approved by HR way in advance. Very difficult to prove yourself even if you work extremely long hours.

    Advice to Management

    Re-analyze the pay structure and promote your employees at the right time to encourage them to stay around. No matter how much the employee loves their job, without a competitive pay structure and career advancement, people are sure to find new careers.



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