Neiman Marcus

www.neimanmarcus.com

Neiman Marcus Reviews

Updated January 25, 2015
Updated January 25, 2015
409 Reviews
3.1
409 Reviews
Rating Trends

Recommend to a friend
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
201 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)


Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, tight politics within the work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in San Antonio, TX
    Former Employee - Coordinator in San Antonio, TX

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    good training available, great benefits, and good co workers. AMAZING brands, and great fashion.

    Cons

    Politics within the work place are stiff and hard to get into

    Recommends
    Positive Outlook
  2.  

    Neiman Marcus is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    The EDP training program is great if you are looking to break into the corporate side of the business. Everyone is very friendly both in the stores and corporate offices.

    Cons

    The pay is not great. Assistant buyers at NM make much less then they do at Saks. Even JCPenny pays WAY better. While there is opportunity for a yearly bonus and raise it is so small that it is almost insulting.

    Advice to ManagementAdvice

    The pay needs to be better and the company should try harder to promote from within. I also don't understand why they recruit from colleges like Standford and not from fashion schools like Parsons, FIT or FIDM.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company overall, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Your experience will depend on the attitude of the others around you. Working at the downtown Dallas store, I felt like most people were happy and management was encouraging and supportive. Commission based work is hard, but if you don't know that going in that's on you. Really like that they're using more technology.

    Cons

    Department management kept changing. Made it hard to develop relationships with them and use them as resources for customers. This is because our location worked well for people in the EDP to get their store experience without moving. Good for them, bad for the retail workers. EDP was harder to get into for people who have already worked in the company as sales people. They want you to have experience as a coordinator instead.

    Advice to ManagementAdvice

    Change the EDP requirements so that a department management step isn't required- they should shadow them, but not be forced to work in a position they have no intention of staying in for more than a year. Get people in those positions who want to stay.

    Technology wise - I see great efforts being made (hello, Smart Mirrors?! Awesome!), but seriously, update the POS system. It was a joke where I was.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best large department store in retail for building clientele

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Product Specialist in Cosmetics and some jewelry lines are the only non commission positions which allow for a complete focus on customer service... this is best if one is very passionate about their line....after learning the dynamics and personalities and territorialism of established sales people to know whom is or is not good to compete with as it can turn into a shark tank in any department.

    Cons

    Balancing assertiveness in taking sales and collaborating....very long and indefinite time periods to work up within the company.... they seem to hire a lot of people from Nordstrom or other stores at higher ranks as oppose to grooming within.

    Recommends
    Neutral Outlook
  6.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Dallas, TX
    Current Employee - Marketing Analyst in Dallas, TX

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Great work environment. Great team mentality.

    Cons

    No cons at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Product Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Pay is great. Different department store environment not as if you were working at kohls. You get an hour lunch break

    Cons

    The distance was the only issue for me trying to get to work on time. On Sunday you only get a 30 min lunch break

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in Fort Lauderdale, FL
    Current Employee - Assistant in Fort Lauderdale, FL

    I have been working at Neiman Marcus

    Pros

    Great place you learn the ins and outs of retail you learn about fabrics, silhouettes, and how to style everyone or anyone. Pay is good.

    Cons

    Too traditional although that's not always bad but some modernization in management. Growth is close to not existent. You will not get promoted quickly if you are not in management.

    Advice to ManagementAdvice

    Stop expecting people to kiss your buttox stop expecting people to respect you if you don't respect them. You are not above anyone.

    Recommends
    Positive Outlook
  9.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time

    Pros

    - Corporate with a creative feel.
    - Friendly working environment.
    - Executives that take an interest in their employees.

    Cons

    - Career paths can be a bit unclear
    - Processes between different departments aren't communicated well.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    High End Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Irving, TX
    Former Employee - Customer Service Representative in Irving, TX

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    Friendly professional environment, very interesting merchandise, learn about clothing, relaxed sales, employee discount, café cook a range of food

    Cons

    the pay could be a little higher, but overall a very nice company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    You live totally off of commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA

    I worked at Neiman Marcus full-time

    Pros

    I loved my coworkers you get to learn a lot about fashion and the designers while you are there. Neiman's is not afraid to invest the money in the education of their employees. It has a great employee discount so that you can wear the things the store sells.

    Cons

    It is all 100% commission which makes it a little cut throat at times. Also if you don't sell anything that day you don't make any money for the day.

    Recommends
    Neutral Outlook

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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