Neiman Marcus Reviews

Updated April 25, 2015
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3.1
453 Reviews
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
217 Ratings

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Pros and Cons

Employee Reviews

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  1. Loss prevention investigator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Investigator in Frontenac, MO
    Current Employee - Loss Prevention Investigator in Frontenac, MO

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits, great atmosphere, competitive salaries.

    Cons

    Full time is not the standard 40hrs one would be accustomed to.

    Advice to Management

    Stay competitive

  2. Assistant Buyer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are truly amazing. The environment is nurturing yet challenging. Great place to launch your career.

    Cons

    The latter is very defined and their is only one corporate path. Hours are long and vendors are political.

    Advice to Management

    Continue to value your employees, but provide alternative career paths. Recognize great talent early and do what is necessary to keep them

  3. Helpful (1)

    Good pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, benefits, management and atmosphere are pleasant, not on your back all the time

    Cons

    The sales associate/product specialist relationship does not work well. It causes negative feelings and division amongst the employees

    Advice to Management

    Find a better solution to promote sales rather than have us hash it out with each other and make sure the rules are abided by. There must be consequences for people's actions.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was great until they began to blame the associates for declining business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Specialist in Paramus, NJ
    Current Employee - Selling Specialist in Paramus, NJ

    I have been working at Neiman Marcus full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's great to work full time. It's not hectic, or too busy.

    Cons

    Not enough business! There's too much down time and pressure to "call", as in harass, your clientele. Too much focus on technology and online sales instead of focusing on in store sales.

    Advice to Management

    Please be fair to all associates and not have favorites. Everyone should be treated equally. Also, whatever pay grade you hired an associate should be up to the associate to keep the same pay grade. You cannot just change, or lower peoples's salary. It's morally and ethically wrong, no matter that it's legal.

  6. Work from home, CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate in Dallas, TX
    Current Employee - Customer Care Associate in Dallas, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Neiman Marcus is continuously changing policies and procedures. Employee opinions in the area of what they can do to make things better for the customer and employees are welcomed. The hours that are provided are very flexible. Pay is pretty average for amount of information that is needed to perform job. Benefits like 401k and Health/Life insurance is provided. Y

    Cons

    I would suggest more information on products on the website. As far as accurate sizing and maybe even a customer review. Better explanation of sales that is not so confusing for customer. It is hard to take time off especially during the holiday season to spend with family.

    Advice to Management

    There should be a development feature that should be provided on ways to move up or witihin the company.

  7. personal shopper

    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Neiman Marcus full-time (Less than a year)

    Pros

    Working with clients and being able to show your creative side.

    Cons

    Commission, you sell, you make money, if returned, you get money taken away.

    Advice to Management

    Quit scheduling so many people for the same shift. We are tired of scrambling for customers. Fewer associates = more sales.

  8. Loss Prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention in Natick, MA
    Former Employee - Loss Prevention in Natick, MA

    I worked at Neiman Marcus full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great peers, descent work environment, fair training, good hours, easy work

    Cons

    low wages
    limited advancement opportunities
    Had many laid back,lazy, unprofessional, hypocritical, and unskilled department managers(however there were some good ones)
    extremely outdated tech and software

    Advice to Management

    be more professional and lead by example instead of just giving work to your subordinates

  9. Server

    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at Neiman Marcus part-time (More than 3 years)

    Pros

    High-class environment, discounts up to ~57% off certain times of the year.

    Cons

    Snobby customers, snobby/sharky associates.

  10. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Associate in Irving, TX
    Former Employee - Customer Care Associate in Irving, TX

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co-workers, great training, and good pay.

    Cons

    not many cons to discuss.

  11. order puller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Recommends
    Recommends

    Pros

    pay is reasonable at the fulfillment center. $10

    Cons

    this is retail so when people aren't buying hours get cut day to day. Some days you get called out.

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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