Glassdoor is your free inside look at Neiman Marcus reviews and ratings — including employee satisfaction and approval rating for Neiman Marcus CEO Karen W. Katz. All 203 reviews posted anonymously by Neiman Marcus employees.
60% of the CEO
Karen W. Katz
I have been working at Neiman Marcus full-time for more than a year
Pros – Good hours and the are is nice
Cons – bad managers, horrible customrs everyday
Advice to Senior Management – none
No, I would not recommend this company to a friend
2013-06-17 20:07 PDT
I have been working at Neiman Marcus full-time for more than 10 years
Pros – Autonomy. Great merchandise. Good hours. Good discount.
Cons – Stressful. Long hours. Not enough support help.
Advice to Senior Management – Get more support help and add additional sales help.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-13 19:41 PDT
I worked at Neiman Marcus full-time for more than a year
Pros – Nice gift incentives and that's all.
Cons – Very corporate, management is unprofessional and aloof, cronyism.
Advice to Senior Management – Set your teams up for success, don't nit pick at everyone because you fear someone could replace your position and you feel threatened by talented, young employees.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-12 16:59 PDT
I worked at Neiman Marcus full-time for more than 8 years
Pros – it can be ok here but once they do you wrong, you truely regret ever working for them.
Cons – firing someone two weeks before their pension is due is pretty low.
Advice to Senior Management – This company is a very mean spirited place to work. much better quality within the same industry. Do not think they care about you or you will be fooling yourself
No, I would not recommend this company to a friend
2013-06-11 14:07 PDT
I have been working at Neiman Marcus full-time for more than a year
Pros – very good salary
vacation time
management gives you great training
Cons – very rude clients
very high expectations
Advice to Senior Management – be honest with employees
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-10 14:01 PDT
I worked at Neiman Marcus full-time for more than a year
Pros – Good benefits and work/life balance.
Cons – Lack of leadership: upper management/executives are not concerned about developing, motivating, empowering and valuing their mid-level management (in my division, even the associates' bonus were higher than the mid-management). If you are innovative, committed and want to work for a company that cares, run from Neiman Marcus - they do not value employees and do not give you chance to grown - their "executive development program accepts 70 % of external candidates and only 30% of internal ones...blame it on "diversity"!
If you are a thinker and challenge initiatives or decisions, NM is not the company for you either - as they cannot lead, they prefer people that can execute without questioning anything.
If you are in retail and have the dream to work for Neiman Marcus (as many of us do...), consider it twice - it is likely to become a nightmare.
Advice to Senior Management – You might want to review how your upper management/executives lead people - business is not only about numbers...without people you fail big.
You might want to question why change is so difficult in this company - or might want to challenge they 25+ years working for Neiman Marcus type of manager/executive that cannot understand the changes, the times or the new market needs and won't let innovation get to this old minded-obsolete company.
You might want to listen to employees that are committed and there to make a difference, that are questioning your practices and policies. You might want to look a little deeper into different divisions of this company and understand that all of them are equally important and should be valued.
Without that, in the first opportunity, your good employees will leave you for your competition. Good luck!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-03 09:05 PDT
I have been working at Neiman Marcus full-time for more than a year
Pros – Great employee discount. Hours for coordinator really good.
Cons – Need to stay at 37.5 hours per week. No career path and growth at store level.
2013-05-01 10:29 PDT
I worked at Neiman Marcus full-time for more than 7 years
Pros – In control of how you want to run your business (for the most part, aside from micromanagement), it is nice to see the newest items/trends, contests to win NM money and/or product and I found it very satisfying to build trusting, long-term relationships with clients/some co-workers and some vendors.
Cons – The dept managers are under a huge amount of pressure from the merchandise managers, they are super stressed by the store managers and they are stressed by corporate. Some of the managers are really great...Others treat you like you are 10 years old. Even when some of the sales associates are twice their age.
Advice to Senior Management – Please try to create a trusting environment in the department.
Yes, I would recommend this company to a friend
2013-04-23 18:27 PDT
1 person found this helpful
I worked at Neiman Marcus part-time for more than a year
Pros – Huge discounts - which makes you spend your hard earned money back to them.
Discounts at their restaurant.
No late working hours.
Some staff are nice and friendly.
Cons – Snobby staff. Snotty customers
Competitive when it comes to selling in your department. Every customer belongs to someone else so you're not allowed to make a sale.
Due to competitiveness, co-workers get jealous often. Make a big sale and expect the others to notice it. They're not giving you a compliment on the good job you did, they are envious and wish it was them instead of you.
It's boring. Most hours go by without any customer coming in.
Don't expect to go anywhere, once you're a sales associate, you're going to be stuck here.
Customers returning what they bought because of NM's crazy return policy.
Advice to Senior Management – I don't know where you go, but, stay on the floor long enough to see that those long-time employees of yours aren't the best employees you've got. They are the ones who gets jealous and disappears during their shifts. They are the ones who take extremely long breaks. Recognize your employees for the work they have done and not how long they have stayed with the company.
2013-04-23 13:31 PDT
I worked at Neiman Marcus full-time for more than 3 years
Pros – Yea, fancy stuff, fun! Your job sounds important. You get to be snobby about things like reasonible cost of merchandise.
Cons – Horrible benefits, low pay compared to industry standard, secretive management, unfulfilled promotion promises. Most people leave Neimans for JC Penney competitive pay. Also, job is expected to be your life.
Advice to Senior Management – Promote from within, you will have happier employees who feel rewarded for their hard work.
No, I would not recommend this company to a friend
2013-04-17 16:12 PDT
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