Work in HR or Recruiting?
Neiman Marcus
2.8 of 5 203 reviews
www.neimanmarcus.com Dallas, TX 5000+ Employees

Neiman Marcus Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

2.8 203 reviews

                             

60% Approve of the CEO

Neiman Marcus President, CEO, and Director Karen W. Katz

Karen W. Katz

(85 ratings)

46% of employees recommend this company to a friend
203 Employee Reviews
in
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Disapproves of CEO

 

Sales is a good starting position

Sales Associate (Current Employee)
Dallas, TX

I have been working at Neiman Marcus full-time for more than a year

ProsGood hours and the are is nice

Consbad managers, horrible customrs everyday

Advice to Senior Managementnone

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

If you are interested in fashion and retail this is the place to be.

Department Manager (Current Employee)

I have been working at Neiman Marcus full-time for more than 10 years

ProsAutonomy. Great merchandise. Good hours. Good discount.

ConsStressful. Long hours. Not enough support help.

Advice to Senior ManagementGet more support help and add additional sales help.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Disapproves of CEO

 

Sales Associate

Sales Associate (Former Employee)
Bellevue, WA

I worked at Neiman Marcus full-time for more than a year

ProsNice gift incentives and that's all.

ConsVery corporate, management is unprofessional and aloof, cronyism.

Advice to Senior ManagementSet your teams up for success, don't nit pick at everyone because you fear someone could replace your position and you feel threatened by talented, young employees.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

this is a poor company that screws over its employees.

Sales Associate (Former Employee)
Atlanta, GA

I worked at Neiman Marcus full-time for more than 8 years

Prosit can be ok here but once they do you wrong, you truely regret ever working for them.

Consfiring someone two weeks before their pension is due is pretty low.

Advice to Senior ManagementThis company is a very mean spirited place to work. much better quality within the same industry. Do not think they care about you or you will be fooling yourself

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Great job in cosmetics

Anonymous Employee (Current Employee)

I have been working at Neiman Marcus full-time for more than a year

Prosvery good salary
vacation time
management gives you great training

Consvery rude clients
very high expectations

Advice to Senior Managementbe honest with employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Disapproves of CEO

 

Biggest disappointment of my career

Manager (Former Employee)
Dallas, TX

I worked at Neiman Marcus full-time for more than a year

ProsGood benefits and work/life balance.

ConsLack of leadership: upper management/executives are not concerned about developing, motivating, empowering and valuing their mid-level management (in my division, even the associates' bonus were higher than the mid-management). If you are innovative, committed and want to work for a company that cares, run from Neiman Marcus - they do not value employees and do not give you chance to grown - their "executive development program accepts 70 % of external candidates and only 30% of internal ones...blame it on "diversity"!
If you are a thinker and challenge initiatives or decisions, NM is not the company for you either - as they cannot lead, they prefer people that can execute without questioning anything.
If you are in retail and have the dream to work for Neiman Marcus (as many of us do...), consider it twice - it is likely to become a nightmare.

Advice to Senior ManagementYou might want to review how your upper management/executives lead people - business is not only about numbers...without people you fail big.
You might want to question why change is so difficult in this company - or might want to challenge they 25+ years working for Neiman Marcus type of manager/executive that cannot understand the changes, the times or the new market needs and won't let innovation get to this old minded-obsolete company.
You might want to listen to employees that are committed and there to make a difference, that are questioning your practices and policies. You might want to look a little deeper into different divisions of this company and understand that all of them are equally important and should be valued.
Without that, in the first opportunity, your good employees will leave you for your competition. Good luck!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         

 

Good!

Merchandise Coordinator (Current Employee)
Denver, CO

I have been working at Neiman Marcus full-time for more than a year

ProsGreat employee discount. Hours for coordinator really good.

ConsNeed to stay at 37.5 hours per week. No career path and growth at store level.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Treat it as your own business and you will succeed

Sales Associate (Former Employee)
Houston, TX

I worked at Neiman Marcus full-time for more than 7 years

ProsIn control of how you want to run your business (for the most part, aside from micromanagement), it is nice to see the newest items/trends, contests to win NM money and/or product and I found it very satisfying to build trusting, long-term relationships with clients/some co-workers and some vendors.

ConsThe dept managers are under a huge amount of pressure from the merchandise managers, they are super stressed by the store managers and they are stressed by corporate. Some of the managers are really great...Others treat you like you are 10 years old. Even when some of the sales associates are twice their age.

Advice to Senior ManagementPlease try to create a trusting environment in the department.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         

1 person found this helpful  

No Chance for Advancement

Sales Associate (Former Employee)
Honolulu, HI

I worked at Neiman Marcus part-time for more than a year

ProsHuge discounts - which makes you spend your hard earned money back to them.
Discounts at their restaurant.
No late working hours.
Some staff are nice and friendly.

ConsSnobby staff. Snotty customers
Competitive when it comes to selling in your department. Every customer belongs to someone else so you're not allowed to make a sale.
Due to competitiveness, co-workers get jealous often. Make a big sale and expect the others to notice it. They're not giving you a compliment on the good job you did, they are envious and wish it was them instead of you.
It's boring. Most hours go by without any customer coming in.
Don't expect to go anywhere, once you're a sales associate, you're going to be stuck here.
Customers returning what they bought because of NM's crazy return policy.

Advice to Senior ManagementI don't know where you go, but, stay on the floor long enough to see that those long-time employees of yours aren't the best employees you've got. They are the ones who gets jealous and disappears during their shifts. They are the ones who take extremely long breaks. Recognize your employees for the work they have done and not how long they have stayed with the company.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Disapproves of CEO

 

No upward movement for little pay

Merchandise Coordinator (Former Employee)
Irving, TX

I worked at Neiman Marcus full-time for more than 3 years

ProsYea, fancy stuff, fun! Your job sounds important. You get to be snobby about things like reasonible cost of merchandise.

ConsHorrible benefits, low pay compared to industry standard, secretive management, unfulfilled promotion promises. Most people leave Neimans for JC Penney competitive pay. Also, job is expected to be your life.

Advice to Senior ManagementPromote from within, you will have happier employees who feel rewarded for their hard work.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
110 of 203 Reviews RSS Feed embed Embed

Worked for Neiman Marcus? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.