Neiman Marcus

  www.neimanmarcus.com
  www.neimanmarcus.com
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Neiman Marcus Reviews

Updated September 11, 2014
Updated September 11, 2014
354 Reviews
2.9
354 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
168 Ratings

Review Highlights

Pros
  • Discount at Neimans, along with an amazing employee discount sale (up to 60 percent off) (in 26 reviews)

  • good discount on many items in store (in 14 reviews)


Cons
  • Upper management treats contractors like they are throw aways (in 16 reviews)

  • Older sales associates are very stubborn to work with (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mostly good experience with a luxury retailer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist  in  Plano, TX
    Former Employee - Product Specialist in Plano, TX

    I worked at Neiman Marcus full-time for more than 5 years

    Pros

    Good pay in the $20 range. Pleasant working conditions, clean store, great visuals, help with stock, good housekeeping staff, store was well maintained.

    Cons

    There is tons of pressure to meet sales goals. Some in department were hourly and others straight commission. There was a lot of tension between employees. Managers are tense. One of my managers was the WORST in all of my years of working. I ended up working most weekends including Sundays and most holidays.

    Advice to ManagementAdvice

    Your employees make it happen. Encourage good customer service and kindness and team work between employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Dallas, TX
    Former Employee - Department Manager in Dallas, TX

    I worked at Neiman Marcus full-time for more than 3 years

    Pros

    NM is a true family. They really do care about you and who doesn't love that discount? NM only takes the best of the best.

    Cons

    It's more of a glamorous job, but it looks great on a resume.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love working at the Customer Care at Neiman Marcus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Customer Service  in  Irving, TX
    Current Employee - Work At Home Customer Service in Irving, TX

    I have been working at Neiman Marcus full-time for more than a year

    Pros

    I love talking to the customers and also working from home.

    Cons

    You have no control over your schedule

    Advice to ManagementAdvice

    The new shared chat is awesome for learning! Continue scheduled training as it takes a while to learn the subtleties of the rules/procedures.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best work environment ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  King of Prussia, PA
    Current Employee - Sales Associate in King of Prussia, PA

    I have been working at Neiman Marcus part-time for more than a year

    Pros

    Great pay, flexible hours, fun staff

    Cons

    Upper management needs to listen to sales team

    Advice to ManagementAdvice

    Listen to your employees, promote within

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Neiman Marcus Group Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Neiman Marcus full-time for less than a year

    Pros

    Great access to executives, great realistic picture of what it takes to be an assistant buyer and great support staff

    Cons

    There really weren't many negatives here. I was extremely happy with my experience and would recommend it to anyone.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great resume builder, poor pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Coordinator  in  Dallas, TX
    Former Employee - Merchandise Coordinator in Dallas, TX

    I worked at Neiman Marcus full-time for more than 3 years

    Pros

    Employee discount, nice coworkers, great location, sample sales, fashion insight

    Cons

    Very political. Long hours but you will be rewarded, health insurance is outrageous, pay is very low compared to other retailers based in Dallas.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA

    I worked at Neiman Marcus full-time for more than a year

    Pros

    great discount on designer products - gratis can be great as well. Easy interview process.

    Cons

    management, extremely slow environment - all higher ups are complete micro managers and watching your every move. Treated like children, not a big opportunity for advancement - will hire pretty much anyone - lazy employees who just stand around and do nothing.

    Advice to ManagementAdvice

    Trust in your employees, better pay! Commision is terrible especially in a slow store - returns can essentially make you owe the company money!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Plenty of room to grow if you know the right people.. Hard work doesn't seem to count for much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time for more than 3 years

    Pros

    Most of the tenured associates are great! They are usually a lot of fun to be around.

    Cons

    Management doesn't seem to have a solid grasp on what's happening in the call center. They are begging the slackers to be managers. None of them know what the others are saying/doing. It feels like there is little to no appreciation or acknowledgment for the people who work the hardest.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Perks were good , IT department was very helpful

    Former Employee - Work At Home Customer Service  in  Dallas, TX
    Former Employee - Work At Home Customer Service in Dallas, TX

    I worked at Neiman Marcus part-time for less than a year

    Pros

    The 30% discount given to employees and work from home opportunities.

    Cons

    work from home training wasn't good. the time limits set for employees was to stressful

  11.  

    Commission spawns unhealthy competition

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    The merchandise is beautiful to handle. It is easy to take pride in what is being sold

    Cons

    The demeanor of other sales associates

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