Neiman Marcus

www.neimanmarcus.com
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Employee Reviews

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  1.  

    High stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Neiman Marcus full-time (more than 5 years)

    Pros

    Good pay, great discount, aesthetically pleasing environment.

    Cons

    Cut throat, little room for job advancement.

    Advice to ManagementAdvice

    Management promotes a cut throat environment which makes for an unpleasant work environment and uncomfortable for clients.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    You learn a lot working in a small department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Dallas, TX
    Current Employee - Marketing Analyst in Dallas, TX

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    There are many tools to become a good analyst. If you want to become an analyst, there are so many ways the company can help you learn. There is good job security as well

    Cons

    Because it is a huge corporation, you can get lost in the crowd and sometimes not given credit for the work you do.

    Advice to ManagementAdvice

    Open up more room for career growth

    Recommends
    Positive Outlook
  3.  

    Great management, odd customers & co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    Really enjoyed the management, they seemed to genuinely care about workers in spite of some off-putting corporate policies.

    Cons

    Too many customer returns and you take a hit on commissions. Co workers are often competitive in a snarky manner.

    Advice to ManagementAdvice

    Change open ended return policies.

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  5.  

    Interesting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Charlotte, NC
    Former Employee - Sales Support in Charlotte, NC

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    Great co-workers
    easy hours for retail

    Cons

    "senior" store management was a joke.
    terrible communication
    no room for growth at all, seriously. having to be in your current role for 12-16 months is unheard of in 2015.
    rumors of sexual misconduct by store management
    if you don't have a million dollar book forget it

    Advice to ManagementAdvice

    honestly not worth the time.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Really great people. Well respected executives

    Cons

    None really. Great place to work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Neiman Marcus is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Dallas, TX
    Current Employee - Assistant Buyer in Dallas, TX

    I have been working at Neiman Marcus

    Pros

    The EDP training program is great if you are looking to break into the corporate side of the business. Everyone is very friendly both in the stores and corporate offices.

    Cons

    The pay is not great. Assistant buyers at NM make much less then they do at Saks. Even JCPenny pays WAY better. While there is opportunity for a yearly bonus and raise it is so small that it is almost insulting.

    Advice to ManagementAdvice

    The pay needs to be better and the company should try harder to promote from within. I also don't understand why they recruit from colleges like Standford and not from fashion schools like Parsons, FIT or FIDM.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company, tight politics within the work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in San Antonio, TX
    Former Employee - Coordinator in San Antonio, TX

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    good training available, great benefits, and good co workers. AMAZING brands, and great fashion.

    Cons

    Politics within the work place are stiff and hard to get into

    Recommends
    Positive Outlook
  9.  

    Great company overall, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Your experience will depend on the attitude of the others around you. Working at the downtown Dallas store, I felt like most people were happy and management was encouraging and supportive. Commission based work is hard, but if you don't know that going in that's on you. Really like that they're using more technology.

    Cons

    Department management kept changing. Made it hard to develop relationships with them and use them as resources for customers. This is because our location worked well for people in the EDP to get their store experience without moving. Good for them, bad for the retail workers. EDP was harder to get into for people who have already worked in the company as sales people. They want you to have experience as a coordinator instead.

    Advice to ManagementAdvice

    Change the EDP requirements so that a department management step isn't required- they should shadow them, but not be forced to work in a position they have no intention of staying in for more than a year. Get people in those positions who want to stay.

    Technology wise - I see great efforts being made (hello, Smart Mirrors?! Awesome!), but seriously, update the POS system. It was a joke where I was.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best large department store in retail for building clientele

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Product Specialist in Cosmetics and some jewelry lines are the only non commission positions which allow for a complete focus on customer service... this is best if one is very passionate about their line....after learning the dynamics and personalities and territorialism of established sales people to know whom is or is not good to compete with as it can turn into a shark tank in any department.

    Cons

    Balancing assertiveness in taking sales and collaborating....very long and indefinite time periods to work up within the company.... they seem to hire a lot of people from Nordstrom or other stores at higher ranks as oppose to grooming within.

    Recommends
    Neutral Outlook
  11.  

    Lacks professional, training and sales development for employees and customers alike

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer II Sales Associate in Oakbrook Terrace, IL
    Former Employee - Designer II Sales Associate in Oakbrook Terrace, IL

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    Spacious and Beautiful sparkly things to look at
    Morning meetings only to learn about products offered

    Cons

    Draw commission. you will always owe the company money.
    Not enough customer traffic in Oakbrook.
    Seasoned employees take advantage of new people not knowing all the operations on register.
    Terrible training, learn as you go and have to depend on unfriendly employees that steal commissions.
    General attitude across the company is a bully mentality
    Not a place for friendly sales.
    They invest you in the lowest retirment package.
    Overpriced items and lack all items in the store that are offered Online

    Advice to ManagementAdvice

    Work culture is not good, but employees are unfriendly.
    Opportunistic approach to elderly customers, not caring about the want just looking at capital gain.
    Management does not resolve issues.
    Management reports everything to Human Resources.
    Human Resources should stop micromanaging for Managers by building personal relationships as friends. Also, Human Resources stop shifting blame back onto the employees to avoid resolving internal issues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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