Neiman Marcus Reviews

Updated June 30, 2015
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490 Employee Reviews

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  1. Helpful (3)

    personal shopper

    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Neiman Marcus full-time (Less than a year)

    Pros

    Working with clients and being able to show your creative side.

    Cons

    Commission, you sell, you make money, if returned, you get money taken away.

    Advice to Management

    Quit scheduling so many people for the same shift. We are tired of scrambling for customers. Fewer associates = more sales.


  2. Helpful (2)

    Work from home, CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Associate in Dallas, TX
    Current Employee - Customer Care Associate in Dallas, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Neiman Marcus is continuously changing policies and procedures. Employee opinions in the area of what they can do to make things better for the customer and employees are welcomed. The hours that are provided are very flexible. Pay is pretty average for amount of information that is needed to perform job. Benefits like 401k and Health/Life insurance is provided. Y

    Cons

    I would suggest more information on products on the website. As far as accurate sizing and maybe even a customer review. Better explanation of sales that is not so confusing for customer. It is hard to take time off especially during the holiday season to spend with family.

    Advice to Management

    There should be a development feature that should be provided on ways to move up or witihin the company.


  3. Helpful (1)

    Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Neiman Marcus full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Prestigious name. 100+ years in business. Elite reputation.

    Cons

    Mid-management is uneducated. Compensation is very low. Morale is low.

    Advice to Management

    Encourage and lead your teams with sincerity.


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  5. Loss Prevention

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention in Natick, MA
    Former Employee - Loss Prevention in Natick, MA

    I worked at Neiman Marcus full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great peers, descent work environment, fair training, good hours, easy work

    Cons

    low wages
    limited advancement opportunities
    Had many laid back,lazy, unprofessional, hypocritical, and unskilled department managers(however there were some good ones)
    extremely outdated tech and software

    Advice to Management

    be more professional and lead by example instead of just giving work to your subordinates


  6. Server

    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at Neiman Marcus part-time (More than 3 years)

    Pros

    High-class environment, discounts up to ~57% off certain times of the year.

    Cons

    Snobby customers, snobby/sharky associates.


  7. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Irving, TX
    Former Employee - Customer Care Associate in Irving, TX

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co-workers, great training, and good pay.

    Cons

    not many cons to discuss.


  8. order puller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Recommends
    Recommends

    Pros

    pay is reasonable at the fulfillment center. $10

    Cons

    this is retail so when people aren't buying hours get cut day to day. Some days you get called out.


  9. Helpful (3)

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing discounts, and good work experience

    Cons

    Healthcare isn't that great. Favoritism plays with some managers.

    Advice to Management

    Million dollar associates can handle everything themselves. They have assistants for a reason. I understand they help the store make the numbers, but also understand that the little people in the stores help too and sometimes needs assistants with their numbers.


  10. Great customer service oriented luxury retailer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, access to technology, upward movement, discount

    Cons

    Compensation, lack of communication throughout channels

    Advice to Management

    Too much focus on technology


  11. Helpful (3)

    Rude Co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Site Merchandiser in Irving, TX
    Current Employee - Assistant Site Merchandiser in Irving, TX

    I have been working at Neiman Marcus full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great experience and looks good on your resume

    Cons

    Only earn 3 something hours per paycheck, co-workers can be ditsy, co-workers are rude and stuck up, no one values your opion.

    Advice to Management

    Learn to treat your employees with respect and value ALL opinions, even if it is the person at the bottom of the totem pole.



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