Neiman Marcus

www.neimanmarcus.com
Employer Engaged

Employee Reviews

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  1.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Newport Beach, CA
    Former Employee - Retail Sales Associate in Newport Beach, CA

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Great benefits, product knowledge is key here and the company and its vendors keep you informed on a daily basis.

    Cons

    Very stressful.Competitive sales associates often fighting over customers.Never ending returns which effects your paycheck.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great hours and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in Dallas, TX
    Current Employee - Product Specialist in Dallas, TX

    I have been working at Neiman Marcus full-time (less than a year)

    Pros

    The culture of the store is very high fashion, business oriented. Everyone is about their business and we not only act the part we looks the part as well.

    Cons

    if you're looking for mentorship and development because you want to advance within the company you will not find it here. It truly is about who you know. Politics.

    Advice to ManagementAdvice

    Coaching and development is important to the success of sales associates and product specialist. Crunching numbers isn't enough.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Miami, FL
    Former Employee - Operations Manager in Miami, FL

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Good pay and lots of accommodations

    Cons

    Very Very political, if you don't have a relationship with someone in senior management you will not get very far

    Advice to ManagementAdvice

    Develop a relationship with key people and you will grow

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Organized, Professional, nice ground floor opportunity into fashion industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate
    Current Employee - Customer Care Associate

    I have been working at Neiman Marcus full-time

    Pros

    Lots of opportunity to advance and ground floor entryway into historic fashion industry with lots of influence, culture, expertise, and history.

    Cons

    Frequent seasonal cattle-call type hiring processes has allowed some unsavory characters to grab hold of long term positions and not all of them have good intentions towards their new co-workers.

    Advice to ManagementAdvice

    Consider developing safe portals to advancement for experienced business and degreed professionals.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Learning and Career Building Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    fashion leader, best hours in retail, good discount and managers will definitely take you under their wing to help you grow

    Cons

    Political, Old-School, slow at adapting to trends and technology

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Horrible Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Employee discount, meeting new people

    Cons

    NO LEADERSHIP or support from top management at all. They are only concerned about making their own bonus so they can continue to strut their stuff in Chanel. Merchandise managers doesn't even know how to use the cash register, and have very little knowledge about the products on the floor. Even though you only get paid commission, they continued to scold you for low store sales while not doing anything to bring in business. They claim to care about customer service, yet only give away free things to those who throw fits, not real customers. Open return policy can turn your pay check into minimum wage. "Customers" take full advantage and returns worn clothes from last year and employees still have to return their commission. HR never returns emails or phone calls unless they are asking for a donation from you! Lots of RED TAPE!

    Advice to ManagementAdvice

    Listen to your employees, reward them for good service.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great Micromanagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    People are cool. Good technology to help you build your business. Discount is pretty good.

    Cons

    Prepare to be micromanaged to death. "Did you call all of your customers 19 times this week? Oh, you did? Let me see your phone." My entire department had to sit down with our boss one day so he could listen to us making phone calls.

    Advice to ManagementAdvice

    You will not always make your numbers. If sales people were a little less stressed out they would probably perform better. Be a little more personable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    You'll love this place if you are passionate about Fashion!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Great experience if you want to grow in the retail industry, also it is really nice to get the first peek at the newest things coming in.

    Cons

    Harder to find a balance between work and life.

    Recommends
  10.  

    They purposely run off their associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    If you can build your clientele, you'll be successful. Pay is either hourly OR commission, not both. It's up to you to build your paycheck.

    Cons

    Say they'll let you have one weekend off a month but then don't. Management is very unprofessional. They normally don't let sales associates move up to coordinator or management positions, however they tell you otherwise during interviews. During training, they try to say you're going to make a lot of money based on commission, however very few associates hit the $500,000 sales goal, which isn't even a lot.

    Advice to ManagementAdvice

    Have more respect for associates.

    Approves of CEO
  11.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tampa, FL
    Former Employee - Sales Associate in Tampa, FL

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    Discount, new people, fun environment, new merch, nice place

    Cons

    Poor management, behind the times, not open minded, bias, a lot of politics

    Advice to ManagementAdvice

    Listen to the employees, they're the ones who actually know what's going on with clients/on the floor

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
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Neiman Marcus Direct

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