Neiman Marcus Reviews

Updated March 27, 2015
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Employee Reviews

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  1. Unnecessarily High Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Associate in San Antonio, TX
    Current Employee - Support Associate in San Antonio, TX

    I have been working at Neiman Marcus full-time (more than 8 years)

    Pros

    Great health insurance
    Nice discounting
    Working with luxury product
    Nice schedule
    Employee credit union
    Beautiful store
    Restaurant in store
    Nice Customers

    Cons

    Poor management
    No growth potential
    Extremely political - unusually so at store level
    Inadequate training
    Very departmentalized / no team atmosphere
    Equipment/technology outdated/not working properly

    Advice to ManagementAdvice

    Support your team
    Treat all associates with equal respect

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. Organized, very goal driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Stylist in Austin, TX
    Former Employee - Visual Stylist in Austin, TX

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    Very organized company with a mastery of customer service

    Cons

    Cutting back on luxury, not enough attention to quality products

    Advice to ManagementAdvice

    Neimans needs to go back to the old model of luxury. Not fast fashion.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Saint Louis, MO
    Current Employee - Department Manager in Saint Louis, MO

    I have been working at Neiman Marcus full-time (less than a year)

    Pros

    Very friendly people. Great benefits. Focus on internal and external customer service.

    Cons

    Employee purchases can only be paid with check, cash, or Neiman Marcus card. Registers need updating.

    Approves of CEO
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  5. 1 person found this helpful

    Do not work for the Last Call locations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Associate
    Current Employee - Lead Associate

    I have been working at Neiman Marcus full-time

    Pros

    Its a steady paycheck, and a 20% discount on purchases.

    Cons

    I found that working within the Neiman Marcus environment that you are looked down at if you work at one of the Last Call locations. I have attended regional training seminars and the attitude is clearly divided between the main line stores and the last call. The management level in the Last Call stores is small and therefore everyone knows everyones business meaning NO confidentiality. The sales associates who don't work for commission sales but will cut your head off if you happen to assist someone "Who is someones else's client/customer" the only reward the salespeople receive is a flower arraignment for attaining a certain sales level.

    Advice to ManagementAdvice

    Treat all levels of the corparation with the same kind of respect and attitude given to the Main Line stores

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful

    Get to work with a lot of fun young ambitious people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Stylist in Los Angeles, CA
    Former Employee - Lead Stylist in Los Angeles, CA

    I worked at Neiman Marcus full-time (more than a year)

    Pros

    - Hire a diverse group of people
    - good benefits and discounts
    - relaxed environment

    Cons

    - commission rate was low
    - clientele is not the nicest
    - return policy (when you work there) is the WORST, customers bring back everything and usually worn!

    Advice to ManagementAdvice

    The senior management should be more involved in getting to know who is working for the company during corporate visits, a hello and how are you never hurt anyone.

    Recommends
    Positive Outlook
  7. Professional and results-driven atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Antonio, TX
    Former Employee - Bartender in San Antonio, TX

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    You're always surrounded by high net worth individuals who bring out the best in you. The level of professionalism is at Neiman Marcus is high above its competitors.

    Cons

    The fellow employees get full of themselves and think they're superstars/celebrities in the store.

    Advice to ManagementAdvice

    Find ways to humble your employees and have them be more pleasurable to work with.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful

    Amazing, Fast-paced- it is the Superbowl of Retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    NMG is the pinnacle of the retail experience. The best designers, the best talent and customers who are the top 2% in discretionary spending allows for each employee to reach their respective potential. The fun factor shouldn't be underestimated.

    Cons

    Work-life balance is essentially nil. Within Dallas, you are in the fishbowl and therefore always, always, on. It is not a family-friendly atmosphere, and remains iconoclastically stuck in the 80's.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great hours and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in Dallas, TX
    Current Employee - Product Specialist in Dallas, TX

    I have been working at Neiman Marcus full-time (less than a year)

    Pros

    The culture of the store is very high fashion, business oriented. Everyone is about their business and we not only act the part we looks the part as well.

    Cons

    if you're looking for mentorship and development because you want to advance within the company you will not find it here. It truly is about who you know. Politics.

    Advice to ManagementAdvice

    Coaching and development is important to the success of sales associates and product specialist. Crunching numbers isn't enough.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Newport Beach, CA
    Former Employee - Retail Sales Associate in Newport Beach, CA

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Great benefits, product knowledge is key here and the company and its vendors keep you informed on a daily basis.

    Cons

    Very stressful.Competitive sales associates often fighting over customers.Never ending returns which effects your paycheck.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful

    Great Micromanagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    People are cool. Good technology to help you build your business. Discount is pretty good.

    Cons

    Prepare to be micromanaged to death. "Did you call all of your customers 19 times this week? Oh, you did? Let me see your phone." My entire department had to sit down with our boss one day so he could listen to us making phone calls.

    Advice to ManagementAdvice

    You will not always make your numbers. If sales people were a little less stressed out they would probably perform better. Be a little more personable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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