Neiman Marcus

  www.neimanmarcus.com
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Neiman Marcus Reviews

Updated August 19, 2014
Updated August 19, 2014
348 Reviews

2.9
348 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
161 Ratings

Review Highlights

Pros
  • Discount at Neimans, along with an amazing employee discount sale (up to 60 percent off) (in 26 reviews)

  • good discount on many items in store (in 14 reviews)


Cons
  • Upper management treats contractors like they are throw aways (in 16 reviews)

  • Older sales associates are very stubborn to work with (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    OST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OST Member
    Former Employee - OST Member

    Pros

    Loved and enjoyed the work

    Cons

    Cannot support family on salary

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great stable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Dallas, TX
    Current Employee - Director in Dallas, TX

    Pros

    One of the best retailers in the industry. Committed to leadership and being the best. They are committed to growing the business in a smart way. They have growth opportunities in the traditional business as well as their online business. A lot of very talented people work there. They offer a good work life balance

    Cons

    Outside of the merchant organization, it is hard to progress or move into other areas of the company. People should not be paid more just because they have a graduate degree, but very little value is given for MBAs. Benefits don't seem to be going in the right direction. the difference in salary increases is very little regardless of performance

    Advice to ManagementAdvice

    Share the financial success with more of the employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wonderful Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gift Wrap  in  Longview, TX
    Former Employee - Gift Wrap in Longview, TX

    Pros

    I loved every minute of this job.

    Cons

    Exacting specifications and they randomly tear the packages open to check for "quality" standards being met.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Rewarding place to learn real customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Store Systems  in  Irving, TX
    Current Employee - Director of Store Systems in Irving, TX

    Pros

    You are treated with respect and most associates are here for a long time

    Cons

    As usual, when a company tries to grow, issues with long term associates surface.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    Pros

    At NM, you will work with some of the best people in the business! You will also gain incredible experience and develop your skills in whichever area you work, ie: operations, LP, sales, management, etc. Be prepared to work more than 40 hours to be successful.

    Cons

    Lacking in opportunities for advancement. Be sure to discuss your career goals during the interview process and continue constant communication regarding these goals with your direct supervisor.

    Advice to ManagementAdvice

    More focus needed on career development.

    Recommends
    No opinion of CEO
  7. 2 people found this helpful  

    Beautiful clothing, ugly business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Employee discounts is great and a beautiful environment to be in.

    Cons

    Managers are rude and inadequate, low advancement opportunities, and poor professionalism. Pay is terrible.

    Advice to ManagementAdvice

    Learn to appreciate your employees and maybe customer ratings will rise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Too MUCH SEXUAL TENSION in Walnut Creek!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty  in  Walnut Creek, CA
    Former Employee - Beauty in Walnut Creek, CA

    Pros

    Discount is amazing, who doesn't love 30/30? Gratis is GREAT!

    Cons

    Pushed to call same customers for every event! Old clientele POS System, Management is Awful, NO communication besides call your customers.

    Advice to ManagementAdvice

    Replace your STORE, BEAUTY, MEN'S, Operation and HRs! Store doesn't do ANYTHING about ANYTHING, from Sr. Level management having sexual relations with Associates to doing your HOMEWORK on Company TIME. HR does nothing, does not follow UP. They don't CARE about they employees, only NUMBERs!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people to work with

    Cons

    There is no training protocol. You are expected to learn on your own.

  10.  

    It prepares and teaches but doesn't support advancement when it should

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexibility, and support in the stores is good. Discount is nice. Many good people to work with

    Cons

    Difficult to advance, archaic systems, outdated computers and registers, premier stores should have premier tech, not be stuck in the 70s.

    Advice to ManagementAdvice

    Don't be stuck in the 70's too, all the management seems so old fashioned, no support for younger thinking or advancing to new ideas. Everything is in the mode of, if it's not broken, don't fix it. They don't seem to realize it is broken! the business needs to evolve, it is stuck.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    My experience at NM was fantastic, they allowed me to make a difference and a contribution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President DMM Gift Galleries  in  Dallas, TX
    Former Employee - Vice President DMM Gift Galleries in Dallas, TX

    Pros

    Great company and very directional.

    Cons

    Make the decision quicker when asking an associate to make a job change specially when it requires a location change.

    Advice to ManagementAdvice

    Karen Katz is amazing! Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

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