Nelnet Reviews

Updated June 18, 2015
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83 Employee Reviews

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  1. Human Resource Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nelnet

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    the company is very flexible with student's schedules when they are interning

    great team to work around each and everyday

    very friendly and welcoming

    Cons

    Often times I am not always busy with work.

    Have to pay for parking which is not a huge deal but would be nice if it were provided since I do not make a lot of money

    Advice to Management

    Keep up the good work. It is a great work environment and everyone on the team does an amazing job. Everyone does a great job


  2. Awesome!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative II in Lincoln, NE
    Current Employee - Representative II in Lincoln, NE

    I have been working at Nelnet part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good job, good pay, lots of opportunities to grow!

    Cons

    Parking downtown can be inconvenient.


  3. I had a relatively good experience working here. As with any company it has its problems but overall it was good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Highlands Ranch, CO
    Current Employee - Business Analyst in Highlands Ranch, CO

    I have been working at Nelnet

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed dress, most coworkers were open and willing to share their knowledge. Good vacation package.

    Cons

    High turnover, seemed lower level positions were disposable, lost a lot of knowledge from turning over so quickly

    Advice to Management

    Find the best people and keep them.


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  5. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Lincoln, NE
    Current Employee - Account Manager in Lincoln, NE

    I have been working at Nelnet

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits package is very good.

    Cons

    Some of the policy changes of the upper management are questionable.


  6. Helpful (1)

    Could have been better in many circumstances.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nelnet

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    decent pay
    snacks/food provided frequently
    a few good hearted people
    good benefits package

    Cons

    frequent demotions
    racial discrimination
    micro managing
    under staffed during peak season/hours
    overtime mandated regularly
    growth opportunities very limited in certain locations

    Advice to Management

    Management needs to recognize employees are humans, not machines. They also should be available more often for assistance.


  7. Nelnet Working Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highlands Ranch, CO
    Former Employee - Anonymous Employee in Highlands Ranch, CO

    I worked at Nelnet

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours, great working conditions, some excellent technicians.

    Cons

    Despite the Agile attempt, the company is held back by old, slow attitudes as well as short-sighted goals and management styles.

    Advice to Management

    Embrace Enterprise-wide concepts not just industry-popular siloed methods. Look at the big picture, determine how to positively work company-wide, and commit.


  8. Laid off because of age. They did not acknowledge that, however, since that would be illegal.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nelnet full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Worked with lots of nice people. However, the whole experience was neutral at best.

    Cons

    The nepotism was ridiculous. And there was also a lot of jealousy and back stabbing that went on. They brought in a "supervisor" with no experience because she was in a book club with the president's wife...really? Trumped up a lot of negative things to explain the fact that the new manager really wanted to build a young department so that they wouldn't know how incompetent she was.

    Advice to Management

    I am not capable of even trying to advise a clueless management.


  9. OT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nelnet

    Pros

    Great OT opportunities and personal growth

    Cons

    Personal growth within company takes some time


  10. Helpful (2)

    This place is ridiculous!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Advisor in Omaha, NE
    Current Employee - Loan Advisor in Omaha, NE

    I have been working at Nelnet full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Modern break room, only Pro

    Cons

    Freezing cold /roasting hot! Employees wear winter coats and hats in winter at desks all day. Some bring in electric blankets. Really. If you have to pee, you have to record time (seriously)! 1 day off of missed work time in 60 day period considered excessive (in company manual). Better not get sick, ever. Paid earned time off hard to utilize for vacation time. Have to request it 90 days in advance for possibility of maybe getting days off. The company wants you to utilize the time for slow call times! Low pay - barely above poverty level. Mandatory OT which you need to get scheduled and approved for. You have zero time allotted to read the many emails you are required to read.

    Advice to Management

    You need to see how new employees are being treated!


  11. Good job and possible to move up, tough environment dealing with past due loans.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Associate in Lincoln, NE
    Former Employee - Account Associate in Lincoln, NE

    I worked at Nelnet full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Hours, set schedule, support to succeed.

    Cons

    deal with rude customers and people who don't want to pay loans.

    Advice to Management

    Be more available to help staff succeed.



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