Neopost
2.8 of 5 26 reviews
www.neopost.com Bagneux, France 5000+ Employees

Neopost Reviews

Updated Jun 18, 2014
All Employees Current Employees Only

2.8 26 reviews

                             

55% Approve of the CEO

Neopost Président-Directeur Général Denis Thiery

Denis Thiery

(11 ratings)

43% of employees recommend this company to a friend
26 Employee Reviews
in
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    Globla organization afraid to change

    International Project Manager (Current Employee)
    Paris (France)

    ProsSmall company with access at all levels to decision makers. Good people who care about their jobs. B2B industry player with few competitors and plenty of transformative opportunites.

    ConsVision and action are not consistent globally. The organization structure does not encourage change. Employees are increasingly disengaged, with little investment in ongoing development.

    Advice to Senior ManagementLook to the future through employee development and global management practices. Invest in back-end business structures that are current, scalable, and localizable. Embrace change as the legacy you will leave behind when you retire in the next few years.

    No, I would not recommend this company to a friend

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    short term place to learn sales

    Sales Executive (Current Employee)

    Prosif you can sell neopost products, with success anything you ever sell in future jobs wille easier.
    you will learn to cold call alot and ask lots of questions

    Conspay structure is getting worse every year used to be a job you could make greast money if you worked hard. now you will work hard and make ok money.
    senior executive is a joke. personalities rule the decision making process.

    Advice to Senior Managementleave your personalities out of decision making process. \come out of your office and walk a mile in our shoes. you wont think we are overpaid.

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    Neopost is not half as good as its cranked up to be, but it is a good company to work for.

    Sales Executive (Former Employee)
    London, England (UK)

    Pros- Good Training,
    - If you have the right manager then Good Support,
    - If you have a central london patch then you can earn a lot of money,
    - Product and Service is much better then Arch Rival

    Cons- Disturbingly high staff turnover in my one year there most of the 24 salespeople in my office left,
    - Product and Services are chronically over priced,
    - Only sell franking machines whilst arch rival is selling everything else too from stationary to copiers,
    - Targets are unrealistic, in the monthly management meetings i only ever saw a handfull of people hit target (intrestingly they have a central london patch)

    Advice to Senior Management- Stop loosing your best sales executives to rivals by increasing the basic,
    - Sell more than just franking machines, as the industry will continue to decline,
    - Change target system,

    No, I would not recommend this company to a friend

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    Confusion Reigns

    Manager (Former Employee)

    ProsInternational Company makes downturns in individual markets less likely to impact the overall company. Has considerable financial strength and a good reputation in the market, especially in Europe.

    ConsSerious lack of communication between business units. This often results in unit managers making decisions that benefit one unit but are detrimental to the rest of the company. Is old school with some senior employees unwilling to consider fresh approaches to the market.

    Advice to Senior ManagementConsider taking the best of Neopost (and now absorbed Hasler) and making a corporate culture that takes the lead away from Pitney Bowes rather than being satisfied with the crumbs from Pitney's table.

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    Horrible Business Model

    Account Executive (Current Employee)
    Milwaukee, WI

    Prosdecent benefits, nice people as co-workers

    ConsPoor leadership, short-term focus, no direction

    Advice to Senior ManagementLook for long-term success

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor Leadership

    Account Manager (Former Employee)
    Cedar Knolls, NJ

    ProsGreat products and specialists that have a great understanding of there clients and needs

    ConsPoor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to Senior ManagementBring employee employment into the discussion or your company will not make the transition to solutions .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    New England Sales

    (Former Employee)
    Boston, MA

    ProsCan make money if they stop changing comp, good service team, Huge territories !!

    ConsNo administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to Senior ManagementTo many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

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    Neopost New England

    NAE (Former Employee)

    ProsCan make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    ConsPoor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to Senior ManagementInvest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor customer service and failure to launch new products and solutions

    Account Manager (Current Employee)

    ProsGood benefits and flexiblilty in schedule.

    ConsPoor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to Senior ManagementFollow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    No, I would not recommend this company to a friend

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    Fast paced/ high performance expectation with limited resources or support.

    Anonymous Employee (Current Employee)

    ProsExcellent product and great President, most people make the environment great. The endeavour to offer their staff growth through projects and amazing intention of engagement.

    ConsSome tenured members are mean and embarass the companies integrity. Heavy on the mid range managment staff, the majority are women with critical senior roles only held by men. No real growth opportunity is expected.

    Advice to Senior ManagementA correction should be made at the executive level and far more accountibility is required at that level. An improvement in positive communication should be established. Improve pay scale to your existing talent. Hire a female senior executive.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Neopost reviews and ratings — including employee satisfaction and approval rating for Neopost CEO Denis Thiery. All 26 reviews posted anonymously by Neopost employees.