Neopost Reviews

Updated September 18, 2014
Updated September 18, 2014
28 Reviews
2.9
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neopost Président-Directeur Général Denis Thiery
Denis Thiery
11 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neopost full-time (more than 3 years)

    Pros

    You get to make your own success.

    Cons

    You have to make your own success. It is up to you.

    Advice to ManagementAdvice

    Keep communicating, Get out and see the front line employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Milwaukee, WI
    Current Employee - Account Executive in Milwaukee, WI

    I have been working at Neopost full-time (more than an year)

    Pros

    decent benefits, nice people as co-workers

    Cons

    Poor leadership, short-term focus, no direction

    Advice to ManagementAdvice

    Look for long-term success

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Unrealistic Expectations, Limited Resources, 15 hr work days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Reporting Analyst in Milford, CT
    Former Employee - Senior Reporting Analyst in Milford, CT

    I worked at Neopost full-time (less than an year)

    Pros

    Really enjoyed the people I worked with

    Cons

    15 hour work days and work on weekends. Managers are not good leaders at all, they do not understand push back or how to make a new process. Worst experience of my life.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Cedar Knolls, NJ
    Former Employee - Account Manager in Cedar Knolls, NJ

    I worked at Neopost full-time (more than an year)

    Pros

    Great products and specialists that have a great understanding of there clients and needs

    Cons

    Poor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to ManagementAdvice

    Bring employee employment into the discussion or your company will not make the transition to solutions .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at Neopost full-time (more than 5 years)

    Pros

    They rent very nice offices

    Cons

    Sales-- you will be axed after 4 months if you are not at $30k per month sales with an average sale at $2k. Do the math. Expect to work from 8am to 10pm with lunch and dinner breaks and also put in 6-12 hours on weekends.

    Advice to ManagementAdvice

    Carpet bagging French company pays US sales $11/hr base so their French and German and UK people can take 6 week vacations, work 30 hours a week, etc. In an industry--mailing that is dropping like a Stone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    New England Sales

    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Neopost full-time (more than an year)

    Pros

    Can make money if they stop changing comp, good service team, Huge territories !!

    Cons

    No administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to ManagementAdvice

    To many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

  8.  

    Neopost New England

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAE
    Former Employee - NAE

    I worked at Neopost full-time

    Pros

    Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    Cons

    Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to ManagementAdvice

    Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost full-time (more than 5 years)

    Pros

    Good company to work at.

    Cons

    very strict on attendance and sick time.

    Recommends
    Approves of CEO
  10.  

    Poor customer service and failure to launch new products and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Neopost full-time (more than 3 years)

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to ManagementAdvice

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great family environment work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA

    I worked at Neopost

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to ManagementAdvice

    Learn to pay employees what they are worth and people will be loyal

    Doesn't Recommend
    Disapproves of CEO

Neopost Photos

neopost
Neopost, Romford (Photo thanks to Flickr user Kake, Some Rights Reserved)
Neopost, view from office window (Photo thanks to Flickr user Chris Bannister, Some Rights Reserved)

+ Add Photo

Work at Neopost? Share Your Experiences

Neopost

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.