Neopost Reviews

Updated September 18, 2014
Updated September 18, 2014
28 Reviews
2.8
28 Reviews
Rating Trends

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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
11 Ratings

Employee Reviews

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  1.  

    Unrealistic Expectations, Limited Resources, 15 hr work days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Reporting Analyst  in  Milford, CT
    Former Employee - Senior Reporting Analyst in Milford, CT

    I worked at Neopost full-time for less than a year

    Pros

    Really enjoyed the people I worked with

    Cons

    15 hour work days and work on weekends. Managers are not good leaders at all, they do not understand push back or how to make a new process. Worst experience of my life.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at Neopost full-time for more than 5 years

    Pros

    They rent very nice offices

    Cons

    Sales-- you will be axed after 4 months if you are not at $30k per month sales with an average sale at $2k. Do the math. Expect to work from 8am to 10pm with lunch and dinner breaks and also put in 6-12 hours on weekends.

    Advice to ManagementAdvice

    Carpet bagging French company pays US sales $11/hr base so their French and German and UK people can take 6 week vacations, work 30 hours a week, etc. In an industry--mailing that is dropping like a Stone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Neopost has a very unhealthy environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Account Executive  in  Toronto, ON (Canada)
    Former Employee - Senior Account Executive in Toronto, ON (Canada)

    I worked at Neopost

    Pros

    If you can sell at Neopost you can sell anywhere or anything ,

    Cons

    To much upper management who take no responsibility. Rep spend all the time putting our fires,.

    Advice to ManagementAdvice

    open your eye and start listing to customers and your employees.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Horrible Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Milwaukee, WI
    Current Employee - Account Executive in Milwaukee, WI

    I have been working at Neopost full-time for more than a year

    Pros

    decent benefits, nice people as co-workers

    Cons

    Poor leadership, short-term focus, no direction

    Advice to ManagementAdvice

    Look for long-term success

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Cedar Knolls, NJ
    Former Employee - Account Manager in Cedar Knolls, NJ

    I worked at Neopost full-time for more than a year

    Pros

    Great products and specialists that have a great understanding of there clients and needs

    Cons

    Poor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to ManagementAdvice

    Bring employee employment into the discussion or your company will not make the transition to solutions .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    New England Sales

    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Neopost full-time for more than a year

    Pros

    Can make money if they stop changing comp, good service team, Huge territories !!

    Cons

    No administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to ManagementAdvice

    To many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

  8.  

    Neopost New England

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAE
    Former Employee - NAE

    I worked at Neopost full-time

    Pros

    Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    Cons

    Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to ManagementAdvice

    Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Poor customer service and failure to launch new products and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Neopost full-time for more than 3 years

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to ManagementAdvice

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Fast paced/ high performance expectation with limited resources or support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost

    Pros

    Excellent product and great President, most people make the environment great. The endeavour to offer their staff growth through projects and amazing intention of engagement.

    Cons

    Some tenured members are mean and embarass the companies integrity. Heavy on the mid range managment staff, the majority are women with critical senior roles only held by men. No real growth opportunity is expected.

    Advice to ManagementAdvice

    A correction should be made at the executive level and far more accountibility is required at that level. An improvement in positive communication should be established. Improve pay scale to your existing talent. Hire a female senior executive.

    Doesn't Recommend
  11.  

    Great family environment work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA

    I worked at Neopost

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to ManagementAdvice

    Learn to pay employees what they are worth and people will be loyal

    Doesn't Recommend
    Disapproves of CEO

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