Neopost
2.8 of 5 26 reviews
www.neopost.com Bagneux, France 5000+ Employees

Neopost Reviews

Updated Jun 18, 2014
All Employees Current Employees Only

2.8 26 reviews

                             

55% Approve of the CEO

Neopost Président-Directeur Général Denis Thiery

Denis Thiery

(11 ratings)

43% of employees recommend this company to a friend
26 Employee Reviews
in
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    Unrealistic Expectations, Limited Resources, 15 hr work days

    Senior Reporting Analyst (Former Employee)
    Milford, CT

    ProsReally enjoyed the people I worked with

    Cons15 hour work days and work on weekends. Managers are not good leaders at all, they do not understand push back or how to make a new process. Worst experience of my life.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Bad

    Account Executive (Current Employee)
    Atlanta, GA

    ProsThey rent very nice offices

    ConsSales-- you will be axed after 4 months if you are not at $30k per month sales with an average sale at $2k. Do the math. Expect to work from 8am to 10pm with lunch and dinner breaks and also put in 6-12 hours on weekends.

    Advice to Senior ManagementCarpet bagging French company pays US sales $11/hr base so their French and German and UK people can take 6 week vacations, work 30 hours a week, etc. In an industry--mailing that is dropping like a Stone.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Neopost has a very unhealthy environment

    Senior Account Executive (Former Employee)
    Toronto, ON (Canada)

    ProsIf you can sell at Neopost you can sell anywhere or anything ,

    ConsTo much upper management who take no responsibility. Rep spend all the time putting our fires,.

    Advice to Senior Managementopen your eye and start listing to customers and your employees.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Horrible Business Model

    Account Executive (Current Employee)
    Milwaukee, WI

    Prosdecent benefits, nice people as co-workers

    ConsPoor leadership, short-term focus, no direction

    Advice to Senior ManagementLook for long-term success

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor Leadership

    Account Manager (Former Employee)
    Cedar Knolls, NJ

    ProsGreat products and specialists that have a great understanding of there clients and needs

    ConsPoor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to Senior ManagementBring employee employment into the discussion or your company will not make the transition to solutions .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    New England Sales

    (Former Employee)
    Boston, MA

    ProsCan make money if they stop changing comp, good service team, Huge territories !!

    ConsNo administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to Senior ManagementTo many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

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    Neopost New England

    NAE (Former Employee)

    ProsCan make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    ConsPoor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to Senior ManagementInvest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor customer service and failure to launch new products and solutions

    Account Manager (Current Employee)

    ProsGood benefits and flexiblilty in schedule.

    ConsPoor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to Senior ManagementFollow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    No, I would not recommend this company to a friend

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    Fast paced/ high performance expectation with limited resources or support.

    Anonymous Employee (Current Employee)

    ProsExcellent product and great President, most people make the environment great. The endeavour to offer their staff growth through projects and amazing intention of engagement.

    ConsSome tenured members are mean and embarass the companies integrity. Heavy on the mid range managment staff, the majority are women with critical senior roles only held by men. No real growth opportunity is expected.

    Advice to Senior ManagementA correction should be made at the executive level and far more accountibility is required at that level. An improvement in positive communication should be established. Improve pay scale to your existing talent. Hire a female senior executive.

    No, I would not recommend this company to a friend

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    Great family environment work place

    Anonymous Employee (Former Employee)
    Hayward, CA

    ProsStable company with great people

    ConsPay and professional growth not on par with other companies.

    Advice to Senior ManagementLearn to pay employees what they are worth and people will be loyal

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Neopost reviews and ratings — including employee satisfaction and approval rating for Neopost CEO Denis Thiery. All 26 reviews posted anonymously by Neopost employees.